Christopher Santos
Christopher Santos Staff
Articulate Inc.
Activity
"Hi Emmanuel, I can propose one workaround: use the online version of Microsoft Word - accessible by logging in to office.com - and grab t..."
  • almost 2 years ago05/25/22 at 10:16 am (UTC)
Activity
Christopher Santos replied to the discussion Translation Import Fail
"Hi Lisa, Typically, XLIFF files fail to import to Rise because the target course is not where it was originally exported. If you ha..."
  • almost 2 years ago05/25/22 at 9:15 am (UTC)
Activity
Christopher Santos replied to the discussion Blurry image quality
"Hi Ashlyn, We reported Terri's issue with our Rise engineers as a possible bug. We'll let this thread once we have updates to share..."
  • almost 2 years ago05/25/22 at 8:24 am (UTC)
Activity
Christopher Santos replied to the discussion Grafic Bank ?
"Hello, Thanks for letting us know about your need to have a media library in Rise. I have shared this with my team, and I will foll..."
  • almost 2 years ago05/23/22 at 10:27 am (UTC)
Activity
Christopher Santos replied to the discussion export rise does not load
"Hello there, You can test your course in SCORM Cloud to find out if it's LMS-specific or not. For details on testing in SCORM Cloud..."
  • almost 2 years ago05/20/22 at 9:47 am (UTC)
Activity
Christopher Santos replied to the discussion Embedding Zoom Recording in Rise 360
"Hi Daniel, One method of including a Zoom recording in a Rise 360 course is to insert the raw MP4 file that gets saved after you have end..."
  • almost 2 years ago05/18/22 at 6:08 am (UTC)
Activity
Christopher Santos replied to the discussion RISE label translation
"You can also export the whole course for translation as discussed in this article: (Rise 360) Translate Your Course. Rise will incl..."
  • almost 2 years ago05/18/22 at 3:51 am (UTC)
Activity
Christopher Santos replied to the discussion RISE label translation
"Hi Lidia, Continue blocks are not part of the Course Label set. You'll need to "translate" the text by clicking on Edit on the left..."
  • 2 years ago05/17/22 at 9:44 am (UTC)
Activity
Christopher Santos replied to the discussion Free trial period extension
"Hey there, I created a case for you, and I see one of my colleagues has already reached out. You're in good hands. For other folks,..."
  • 2 years ago05/17/22 at 7:23 am (UTC)
Activity
Christopher Santos replied to the discussion Make Your PDF Pop in Rise 360
"Hi Joshua, I shared a possible solution in your other post here. I hope it helps with your situation!"
  • 2 years ago05/17/22 at 7:16 am (UTC)
Activity
Christopher Santos replied to the discussion Exporting course after free trial expires?
"Hi Kelly, The LMS package you have exported before should work if you want to upload it to your portfolio site. Your site won't nee..."
  • 2 years ago05/17/22 at 7:12 am (UTC)
Activity
Christopher Santos replied to the discussion Embedded PDF with type fields not working
"Hi Joshua, I shared a possible solution in your other post here. I hope it helps with your situation!"
  • 2 years ago05/17/22 at 7:11 am (UTC)
Activity
"Hi Joshua, If you wish to prevent your PDF from getting downloaded or printed, one method is to add #toolbar=0 at the end of yo..."
  • 2 years ago05/17/22 at 7:10 am (UTC)
Activity
Christopher Santos replied to the discussion Embeding Options
"Hi Nicole, Welcome to Articulate! If you want to keep your customers on your site, you can embed external content if your site permits it..."
  • 2 years ago05/16/22 at 7:01 am (UTC)
Activity
"Thanks for reaching out, Darla. We'll add you to the list we are tracking for this feature of disabling zoom in the Timeline block...."
  • 2 years ago05/12/22 at 8:07 am (UTC)
Activity
Christopher Santos replied to the discussion Can I embed or add Wistia videos to Rise?
"Hi Hakan, In Paul's second suggestion, you can change the width and height to accommodate the dimensions of the embedded content. I..."
  • 2 years ago05/12/22 at 7:49 am (UTC)
Activity
"Hi Sabine, You can also import your Studio project directly into Storyline. For reference, you can check out this link: Storyl..."
  • 2 years ago05/12/22 at 7:49 am (UTC)
Activity
"Hi Susanne, To ensure the xliff files match each course version and upload successfully, you’ll need to export an xliff for each language..."
  • 2 years ago05/10/22 at 7:46 am (UTC)
Activity
Christopher Santos replied to the discussion Error when publishing courses from Rise to Review
"Hi Georgia, Sorry for the late acknowledgment. We had an issue with publishing to Review 360 a few days ago. Everything is wo..."
  • 2 years ago05/10/22 at 7:18 am (UTC)
Activity
"Hi Joanne, Thanks for letting us know about your need for this feature. We have logged this request with our development team.&nbsp..."
  • 2 years ago05/10/22 at 7:17 am (UTC)
Activity
Christopher Santos replied to the discussion Rise button block email not working on Chrome
"Hi Shilpa, I'm also not experiencing any issues when I tested a button block to send an email. When I tested my share link in Chrom..."
  • 2 years ago05/10/22 at 6:57 am (UTC)
Activity
"Hi Josefine, We don't have a condition where Storyline can trigger completion if all layers have been seen. If you require all layers to ..."
  • 2 years ago05/05/22 at 6:32 am (UTC)
Activity
"Hello, You'll need to choose a tracking option in your Storyline file when inserting it as a block in Rise 360. Once the tracking r..."
  • 2 years ago05/05/22 at 6:30 am (UTC)
Activity
Christopher Santos replied to the discussion New Feature in Rise 360: Question Banks
"Hi there, Michelle. Welcome to the world of Articulate! Question Banks are still in development for Rise.com, which is why you can'..."
  • 2 years ago05/03/22 at 7:47 am (UTC)
Activity
Christopher Santos replied to the discussion Text-to-speech in Rise 360
"Hey there! There isn't a way to create text-to-speech in Rise 360 directly. We have a feature request logged for this, so I will ad..."
  • 2 years ago05/03/22 at 7:36 am (UTC)