Christopher Santos
Christopher Santos Staff
Articulate Inc.
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Christopher Santos replied to the discussion SL block in Rise - Enlarge icon appears?
"Hi Ed, Typically, Storyline blocks will launch in full screen when viewed on mobile devices. It's interesting that you are getting ..."
  • almost 2 years ago05/03/22 at 7:35 am (UTC)
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Christopher Santos replied to the discussion End Page after a Quiz
"Hi Kim, Thanks for following up with us. Nothing new yet regarding this feature. You're in the right place, though, and we’ll share..."
  • 2 years ago04/29/22 at 7:20 am (UTC)
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Christopher Santos replied to the discussion NEW IN RISE 360: Closed Captioning
"Hi Sandra, Closed caption files are generated using third-party closed captioning services. If you don't have one yet, you can try ..."
  • 2 years ago04/27/22 at 10:17 am (UTC)
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Christopher Santos replied to the discussion Rise quiz not working - can't add questions
"Hi Adil, We’d love to help you with your quiz. I’ve created a case for you so we can communicate directly. You’ll get a confirmatio..."
  • 2 years ago04/26/22 at 7:40 am (UTC)
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Christopher Santos replied to the discussion SCORM 2004 Uploading to SAP SuccessFactors - Error
"Hi Corey, I’m sorry you’re running into these error messages while uploading your Rise course in SuccessFactors. Let’s see if we can figu..."
  • 2 years ago04/26/22 at 7:07 am (UTC)
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Christopher Santos replied to the discussion Importing translation files
"Hi Rosa, You'll always want to create duplicates of your course and export the XLIFF file from each duplicate you need to translate. We t..."
  • 2 years ago03/12/22 at 6:09 am (UTC)
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"Hello Rose and Lisa! I just wanted to share that this issue with the divider lines disappearing has been fixed. If you are seeing t..."
  • 2 years ago03/02/22 at 3:05 am (UTC)
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Christopher Santos replied to the discussion Accordion formatting - sometime lines not showing
"Hello Toni! I just wanted to share that this issue with the divider lines disappearing has been fixed. If you are seeing this issue..."
  • 2 years ago03/02/22 at 3:05 am (UTC)
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Christopher Santos replied to the discussion Accordion dividers
"Hello all! I just wanted to share that this issue with the divider lines disappearing has been fixed. If you are seeing this issue ..."
  • 2 years ago03/02/22 at 3:05 am (UTC)
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"Hello Greg and Kirk! I just wanted to share that this issue with the divider lines disappearing has been fixed. If you are seeing t..."
  • 2 years ago03/02/22 at 3:04 am (UTC)
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"Hello, What you see in the mobile preview is expected behavior as noted in this faq: Which player does an embedded Storyline course..."
  • 2 years ago02/26/22 at 12:57 am (UTC)
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"Hi there, Chris. We'd be happy to look at your translation issue with Transifex as well. You can open a case here a..."
  • 2 years ago02/25/22 at 10:00 pm (UTC)
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Christopher Santos replied to the discussion Unable to change order of lessons in a Module
"Hi Monika! You’ve come to the right place. I’m so sorry to hear about your issues with one of your Rise courses. If you’re still exp..."
  • over 2 years ago12/03/21 at 4:47 pm (UTC)
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Christopher Santos replied to the discussion Rise Subscription Best Practices Question
"Hi Thomas, Thanks for writing to our Articulate community. The process you outlined should work. You could also consider adding..."
  • over 2 years ago12/02/21 at 9:29 pm (UTC)
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"Hi Michelle, It's strange you and your users cannot replicate the completion issue when you test it again. I wonder if the issue could be..."
  • over 2 years ago10/08/21 at 7:22 pm (UTC)
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"Hi Michelle, I am so sorry about this. We do see occasional reports of Rise 360 courses not getting a completed status in SuccessFactors...."
  • over 2 years ago10/06/21 at 7:15 pm (UTC)
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Christopher Santos replied to the discussion Insert shapes funny behavior
"Hello Walt, This is a test. "
  • over 3 years ago08/17/20 at 4:46 pm (UTC)