John Morgan
John Morgan Staff
Articulate
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"Hi David! As of now, there isn’t a way to set the accessible video controls to remain visible without the user hovering or tabbing to one..."
  • almost 2 years ago07/25/22 at 2:55 pm (UTC)
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John Morgan replied to the discussion way to review without comments
"Hi Trista, While not currently a feature, we have a request logged for reviewers to be able to see only their own comments in Review 360...."
  • almost 2 years ago07/21/22 at 8:05 pm (UTC)
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"Hi Kailey! Thanks for letting us know about your issue. We don’t have any updates to share for this bug fix yet, but I’ll be sure to come..."
  • almost 2 years ago07/21/22 at 7:17 pm (UTC)
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"Hi Lucy! Thanks for letting us know about your issue. We don’t have any updates to share for this bug fix yet, but I’ll be sure to come b..."
  • almost 2 years ago07/21/22 at 6:27 pm (UTC)
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"Hi Lon! I would like some clarity on why you would rather track the viewed pages of one .story file over four separate .story files. By s..."
  • almost 2 years ago07/21/22 at 2:54 pm (UTC)
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"Hello Sara, and welcome to E-Learning Heroes! This feature has not been implemented yet. I've attached this conversation to the request f..."
  • almost 2 years ago07/21/22 at 1:30 pm (UTC)
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"Hi Walter! Good news! There is a way have the audio play on a slide only on the first visit! I would use a variable to play the audio onl..."
  • almost 2 years ago07/20/22 at 7:22 pm (UTC)
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John Morgan replied to the discussion Text to Speech Repeats
"Hi Kendi! I would love to help you get this text to stop repeating! Would you be willing to share your course here or in private by openi..."
  • almost 2 years ago07/20/22 at 4:47 pm (UTC)
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"Hi Alistair! Good news! There is a way to deselect the interactive content. Press the ESC key at the top left of your keyboard when the f..."
  • almost 2 years ago07/20/22 at 3:07 pm (UTC)
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"Hi, Errol! Having an issue with your course is really frustrating, but having three at the same time?! Wow! In theory, the preview and pu..."
  • almost 2 years ago07/19/22 at 8:12 pm (UTC)
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John Morgan replied to the discussion Release on Mac
"Hi Sara, Thanks for your message! I’m sorry, there isn’t a native Mac version of Storyline on our roadmap. The vast majority of our custo..."
  • almost 2 years ago07/19/22 at 4:47 pm (UTC)
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"Hello Marie-Claude! Good news! Today, we just released Storyline 360 Update 66 (Build 3.66.28270.0) which included the fix for the bug wh..."
  • almost 2 years ago07/19/22 at 2:43 pm (UTC)
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John Morgan replied to the discussion Java Script Help Help
"Hi Naomi! Would you feel comfortable sharing your .story file or the Javascript code so the E-Learning Heroes community could give some s..."
  • almost 2 years ago07/18/22 at 3:17 pm (UTC)
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John Morgan replied to the discussion Office 365 32bit vs 64bit
"Hi Michelle! Good news! There aren't any implications if you switch to the 64-bit version Office 365! You gain things like processor spee..."
  • almost 2 years ago07/18/22 at 2:37 pm (UTC)
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"Hi Sherri, The Zoom to fit feature affects the ability of the content to zoom. When the switch is turned on, learners can use the zoom se..."
  • almost 2 years ago07/15/22 at 8:17 pm (UTC)
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"Hi Sherri! Thank you for sharing what your client is experiencing when zooming in on your content. I’m curious if you’ve enabled the..."
  • almost 2 years ago07/14/22 at 8:41 pm (UTC)
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John Morgan replied to the discussion Storyline crashes on preview or publish
"Hi Ben! I appreciate you sharing that you are experiencing crashing during preview and publish. I’m happy to help you with this. I..."
  • almost 2 years ago07/14/22 at 8:08 pm (UTC)
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John Morgan replied to the discussion Hotspot Name spelling wrong as button.
"Hi Nagur! I would love to help you get through this issue! Can I get some additional information from you? Would you be comfortable with ..."
  • almost 2 years ago07/14/22 at 3:15 pm (UTC)
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"Hi Marisa! Thanks for letting us know the feature you’d be interested in seeing. I’d like to understand what repeatable actions you’d lik..."
  • almost 2 years ago07/13/22 at 4:49 pm (UTC)
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"Hi Adam! It would be helpful if we could take a look and test as well.Please share your project file privately with our support engi..."
  • almost 2 years ago07/13/22 at 4:05 pm (UTC)
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"Hi Lerissa, I’m sorry you’re going through this. Losing work is very frustrating. There is no way to extract the .story file from the pub..."
  • almost 2 years ago07/13/22 at 2:13 pm (UTC)
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"Hi Casey, Walt’s post above is still true. The .story cannot be extracted from published output. If your IT department still has a..."
  • almost 2 years ago07/13/22 at 2:04 pm (UTC)
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"Hi Mou, We currently don't have any plans for this feature, but it has been addressed by a member of our community. It does involve being..."
  • almost 2 years ago07/11/22 at 7:44 pm (UTC)
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John Morgan replied to the discussion Course length/total time
"Hi LaRhonda! The ability to determine the length of a Rise 360 is a feature request that has been shared with our team. This conversation..."
  • almost 2 years ago07/11/22 at 6:52 pm (UTC)
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"Hi Christina, Articulate software doesn't currently support certificates of completion, but you can create a certificate by customiz..."
  • almost 2 years ago07/11/22 at 5:08 pm (UTC)