John Morgan
Staff
Articulate
Activity
John Morgan replied to the discussion How to set video controls to always show?
"Hi David!
As of now, there isn’t a way to set the accessible video controls to remain visible without the user hovering or tabbing to one..."
- almost 2 years ago07/25/22 at 2:55 pm (UTC)
Activity
John Morgan replied to the discussion way to review without comments
"Hi Trista,
While not currently a feature, we have a request logged for reviewers to be able to see only their own comments in Review 360...."
- almost 2 years ago07/21/22 at 8:05 pm (UTC)
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John Morgan replied to the discussion ‘Notes’ text is not appearing in Question bank in Storyline 360
"Hi Kailey!
Thanks for letting us know about your issue. We don’t have any updates to share for this bug fix yet, but I’ll be sure to come..."
- almost 2 years ago07/21/22 at 7:17 pm (UTC)
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John Morgan replied to the discussion Fuzzy Lower Third text in Articulate Replay
"Hi Lucy!
Thanks for letting us know about your issue. We don’t have any updates to share for this bug fix yet, but I’ll be sure to come b..."
- almost 2 years ago07/21/22 at 6:27 pm (UTC)
Activity
John Morgan replied to the discussion Completion tracking of single module in LMS
"Hi Lon!
I would like some clarity on why you would rather track the viewed pages of one .story file over four separate .story files. By s..."
- almost 2 years ago07/21/22 at 2:54 pm (UTC)
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John Morgan replied to the discussion Publishing to Video and Closed Captioning or Subtitles
"Hello Sara, and welcome to E-Learning Heroes!
This feature has not been implemented yet. I've attached this conversation to the request f..."
- almost 2 years ago07/21/22 at 1:30 pm (UTC)
Activity
John Morgan replied to the discussion How to prevent audio from playing when returning to slide
"Hi Walter!
Good news! There is a way have the audio play on a slide only on the first visit! I would use a variable to play the audio onl..."
- almost 2 years ago07/20/22 at 7:22 pm (UTC)
Activity
John Morgan replied to the discussion Text to Speech Repeats
"Hi Kendi!
I would love to help you get this text to stop repeating! Would you be willing to share your course here or in private by openi..."
- almost 2 years ago07/20/22 at 4:47 pm (UTC)
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John Morgan replied to the discussion Arrow keys locked to interactive object and cannot navigate to any non-interactive object on slide
"Hi Alistair!
Good news! There is a way to deselect the interactive content. Press the ESC key at the top left of your keyboard when the f..."
- almost 2 years ago07/20/22 at 3:07 pm (UTC)
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John Morgan replied to the discussion Storyline publishing issues concerning text misalignment
"Hi, Errol!
Having an issue with your course is really frustrating, but having three at the same time?! Wow! In theory, the preview and pu..."
- almost 2 years ago07/19/22 at 8:12 pm (UTC)
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John Morgan replied to the discussion Release on Mac
"Hi Sara,
Thanks for your message!
I’m sorry, there isn’t a native Mac version of Storyline on our roadmap. The vast majority of our custo..."
- almost 2 years ago07/19/22 at 4:47 pm (UTC)
Activity
John Morgan replied to the discussion Published project is twice as large as storyline file
"Hello Marie-Claude!
Good news! Today, we just released Storyline 360 Update 66 (Build 3.66.28270.0) which included the fix for the bug wh..."
- almost 2 years ago07/19/22 at 2:43 pm (UTC)
Activity
John Morgan replied to the discussion Java Script Help Help
"Hi Naomi!
Would you feel comfortable sharing your .story file or the Javascript code so the E-Learning Heroes community could give some s..."
- almost 2 years ago07/18/22 at 3:17 pm (UTC)
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John Morgan replied to the discussion Office 365 32bit vs 64bit
"Hi Michelle!
Good news! There aren't any implications if you switch to the 64-bit version Office 365! You gain things like processor spee..."
- almost 2 years ago07/18/22 at 2:37 pm (UTC)
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John Morgan replied to the discussion 508 Compliant issue: CTRL + not zooming correctly
"Hi Sherri,
The Zoom to fit feature affects the ability of the content to zoom. When the switch is turned on, learners can use the zoom se..."
- almost 2 years ago07/15/22 at 8:17 pm (UTC)
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John Morgan replied to the discussion 508 Compliant issue: CTRL + not zooming correctly
"Hi Sherri!
Thank you for sharing what your client is experiencing when zooming in on your content. I’m curious if you’ve enabled the..."
- almost 2 years ago07/14/22 at 8:41 pm (UTC)
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John Morgan replied to the discussion Storyline crashes on preview or publish
"Hi Ben!
I appreciate you sharing that you are experiencing crashing during preview and publish. I’m happy to help you with this. I..."
- almost 2 years ago07/14/22 at 8:08 pm (UTC)
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John Morgan replied to the discussion Hotspot Name spelling wrong as button.
"Hi Nagur!
I would love to help you get through this issue! Can I get some additional information from you? Would you be comfortable with ..."
- almost 2 years ago07/14/22 at 3:15 pm (UTC)
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John Morgan replied to the discussion Storyline shortcut for repeat last action
"Hi Marisa!
Thanks for letting us know the feature you’d be interested in seeing. I’d like to understand what repeatable actions you’d lik..."
- almost 2 years ago07/13/22 at 4:49 pm (UTC)
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John Morgan replied to the discussion 4.1.1 Parsing (Level A) issues when exporting
"Hi Adam!
It would be helpful if we could take a look and test as well.Please share your project file privately with our support engi..."
- almost 2 years ago07/13/22 at 4:05 pm (UTC)
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John Morgan replied to the discussion Accidentally deleted a course from the system
"Hi Lerissa,
I’m sorry you’re going through this. Losing work is very frustrating. There is no way to extract the .story file from the pub..."
- almost 2 years ago07/13/22 at 2:13 pm (UTC)
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John Morgan replied to the discussion How do I open in Storyline from a Zip file?
"Hi Casey,
Walt’s post above is still true. The .story cannot be extracted from published output. If your IT department still has a..."
- almost 2 years ago07/13/22 at 2:04 pm (UTC)
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"Hi Mou,
We currently don't have any plans for this feature, but it has been addressed by a member of our community. It does involve being..."
- almost 2 years ago07/11/22 at 7:44 pm (UTC)
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John Morgan replied to the discussion Course length/total time
"Hi LaRhonda!
The ability to determine the length of a Rise 360 is a feature request that has been shared with our team. This conversation..."
- almost 2 years ago07/11/22 at 6:52 pm (UTC)
Activity
John Morgan replied to the discussion Step by Step Instructions for Completion Certificate
"Hi Christina,
Articulate software doesn't currently support certificates of completion, but you can create a certificate by customiz..."
- almost 2 years ago07/11/22 at 5:08 pm (UTC)