Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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Karl Muller replied to the discussion Past Employee Courses
"Hi Kelly, You can ask the administrator of your organizational Articulate 360 Teams account, to transfer all assets of which the pas..."
  • 2 years ago02/03/22 at 8:36 pm (UTC)
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Karl Muller replied to the discussion Past Employee Courses
"Hi Kelly, Exported versions of courses cannot be brought back into Rise and edited. Was the past employee a member of your organizational..."
  • 2 years ago02/03/22 at 7:34 pm (UTC)
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Karl Muller replied to the discussion Inserting storyline
"Hi Klay, Choose EDIT for your Storyline block. Click SETTINGS. Change the Storyline Width to Medium or Full Width."
  • 2 years ago02/02/22 at 11:06 pm (UTC)
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Karl Muller replied to the discussion Rise 360 - Navigation question.
"In most cases you will not see the Previous and Next buttons when you enter a Lesson. The Previous and Next buttons only show up if you s..."
  • 2 years ago02/02/22 at 10:34 pm (UTC)
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"Hi Michelle, Rise does not have a course information page for use by course developers like SL does. It is a much needed feature. We have..."
  • 2 years ago02/02/22 at 6:16 pm (UTC)
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Karl Muller replied to the discussion Rise 360 - Navigation question.
"Hi, If you preview your course, do you see the Previous and Next Buttons then? Note: when you post to the forum by email, your perso..."
  • 2 years ago02/02/22 at 5:28 pm (UTC)
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Karl Muller replied to the discussion Rise 360 - Navigation question.
"HI, Open your course. Choose SETTINGS / NAVIGATION. Turn on Previous & Next Buttons."
  • 2 years ago02/02/22 at 4:39 pm (UTC)
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"Hi, This works for me (video is about cute puppies): https://www.youtube.com/embed/gpyB54lSpYg?start=10&end=30"
  • 2 years ago02/02/22 at 3:52 pm (UTC)
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"Hi Chris, Yes it is possible to do this using Block Templates. Go the Rise Lesson that contains the blocks that need to be moved. Find&nb..."
  • 2 years ago02/02/22 at 3:40 pm (UTC)
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Karl Muller replied to the discussion Hidden author?
"Hi Itzel, If you choose to hide the name of the author, it also hides their icon image. If you want to add a photo/image for yoursel..."
  • 2 years ago02/01/22 at 7:58 pm (UTC)
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Karl Muller replied to the discussion Unable to delete Rise block
"Hi Ray, This is a known bug. Cancel does not work, but the failed block can be deleted as described by Pete: https://comm..."
  • 2 years ago02/01/22 at 3:43 pm (UTC)
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"You can ask your Rise Teams Administrator to remove the person and assign their content to someone else. See https://community.arti..."
  • 2 years ago02/01/22 at 3:33 pm (UTC)
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Karl Muller replied to the discussion Rise 360 Issue
"HI Vijendra, Please be aware that when you reply by email, the personal contact information in your email signature is displaye..."
  • 2 years ago02/01/22 at 3:56 am (UTC)
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"Hi Kerstin, You can only delete block templates that you created."
  • 2 years ago01/31/22 at 11:51 pm (UTC)
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"Hi Linda, You can only delete block templates that you created."
  • 2 years ago01/31/22 at 11:13 pm (UTC)
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Karl Muller replied to the discussion SCORM capability
"https://scorm.com/ "
  • 2 years ago01/31/22 at 9:38 pm (UTC)
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Karl Muller replied to the discussion Rise 360 Issue - Block Issue
"Hi Joe, This is an old and known bug. Cancel does not work, but the stuck block can be deleted as described here: https://community...."
  • 2 years ago01/31/22 at 8:15 pm (UTC)
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Karl Muller replied to the discussion RISE course ownership/access
"Hi Carolyn, We use an Excel file to keep track of this information. The first tab in the file is a summary: course code and course ..."
  • 2 years ago01/31/22 at 8:12 pm (UTC)
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"Why do the arrows confuse your users? Arrows are a commonly used and familiar interface, and should be kept."
  • 2 years ago01/31/22 at 5:08 pm (UTC)
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"Hi Kerstin, Click to flip is part of the Label set. If you open the Labels used for this course, scroll down until you find the sect..."
  • 2 years ago01/31/22 at 4:58 pm (UTC)
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Karl Muller replied to the discussion Insert Block Templates failing again
"Hi Crystal, While the two scenarios you mention may consistently cause the insertion of a Block Template to fail, in my experience those ..."
  • 2 years ago01/31/22 at 4:50 pm (UTC)
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"Hi, For Storyline blocks, you can send your client the .story source files. Either way, your client needs to have an Articulate 360 ..."
  • 2 years ago01/31/22 at 3:15 pm (UTC)
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"Hi Jill, Only the course owner has the ability to change or edit the labels."
  • 2 years ago01/28/22 at 7:09 pm (UTC)
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"Hi Christine, Unfortunately there isn't a way to connect review comments to the applicable content. Because of this major functional..."
  • 2 years ago01/28/22 at 6:48 pm (UTC)
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Karl Muller replied to the discussion Continue block error won't load
"Hi Katheryn, It is an intermittent bug that has nothing to do with your specific Block Template. See https://community.articulate.co..."
  • 2 years ago01/28/22 at 6:09 pm (UTC)