Louise H
Louise H
Head of Instructional Design
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"Hi Daniel, I wondered if you had any success with Rise on a mobile browser through an LMS? I am testing on Moodle but have the same issue..."
  • 6 years ago04/12/18 at 2:20 pm (UTC)
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Louise H replied to the discussion Font size in feedback
"Hi, I know this is an older thread but I was wondering if anyone has found a workaround to adding the scroll bar to longer feedbacks fro..."
  • 9 years ago03/26/15 at 10:47 am (UTC)
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"Hi John, I was wondering if you ever found the cause for this? This is something that we've recently experienced too, just in IE. I was ..."
  • over 9 years ago01/06/15 at 8:54 am (UTC)
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"Hi all, my Chrome updated today to include the new Flash Player version. I'm now on Chrome v 34.0.1847.116 m, and Flash Player is now v 1..."
  • 10 years ago04/11/14 at 7:48 am (UTC)
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Louise H replied to the discussion Text sharpness with HTML5 on iPad
"Just to update, Support considered the output text as sharp and readable. I have to disagree though, reading a passage of text in, for ex..."
  • 10 years ago03/21/14 at 7:58 am (UTC)
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"It is... the last update fixed it for some users but not others. No consistency with Engage type, computer operating system (reports from..."
  • 10 years ago03/21/14 at 6:25 am (UTC)
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"Hi Megan, Yes both Flash Player files enabled. I had the same version as you yesterday, just checked now and it's 33.0.1750.154 m ... it ..."
  • 10 years ago03/19/14 at 8:54 am (UTC)
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"Hi Stefano Unfortunately I'm not allowed to have Dropbox installed on my PC to sync (company IT policy) so I can only access it through ..."
  • 10 years ago03/19/14 at 6:14 am (UTC)
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"Hi Leslie, How do you upload the content folders to Dropbox? When I clicked Open Folder, highlight all and drag and drop, the files copy ..."
  • 10 years ago03/18/14 at 9:00 am (UTC)
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"Hi Leslie, Thanks for the article. After publishing then selecting 'FTP', what details do I put in the FTP fields? I've tried the followi..."
  • 10 years ago03/18/14 at 8:30 am (UTC)
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"Through the LMS. When I was looking into the issue last week I had the same Chrome and Flash Player 12.0.0.70 as a colleague - everything..."
  • 10 years ago03/18/14 at 5:01 am (UTC)
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"Hi Megan, No it included tabs, timelines etc. Chrome Flash Player is now on 12.0.0.77 and from testing here it seems to now work, so hope..."
  • 10 years ago03/18/14 at 4:34 am (UTC)
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"Has there been any news on this? I'm also receiving a few reports of some Engage 09 screens not working in Chrome, they have Flash 12.0.0..."
  • 10 years ago03/17/14 at 4:36 am (UTC)
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Louise H replied to the discussion Text sharpness with HTML5 on iPad
"Hi Leslie, Case submitted - # 00389665. Thanks, Louise"
  • 10 years ago03/17/14 at 4:15 am (UTC)
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"Thanks Phil. I was considering removing it as it doesn't work for some users, so if there's no difference to the tracking I may do so to ..."
  • 10 years ago03/04/14 at 1:54 am (UTC)
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Louise H replied to the discussion Quizmaker '13 Feedback Text
"Does this mean the feedback boxes will no longer auto-scroll if the feedback is longer? I've had a look at how adding a scroll bar works,..."
  • over 10 years ago01/29/14 at 2:36 am (UTC)
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Louise H replied to the discussion Publishing HTML5 for Moodle
"Hi Christine, Thanks for the link. I've looked through the posts and have also found this one where someone has located the thumbnail tha..."
  • over 10 years ago01/27/14 at 6:27 am (UTC)
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"I've also been trying to get my republished '13 presentations to launch in a new window on our LMS (Moodle) in the same way the '09 ones ..."
  • over 10 years ago01/27/14 at 2:48 am (UTC)
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Louise H replied to the discussion EDITING the interim iOS Launch Page
"Hi Trav, Thank you so much for posting this - I would never have found the location of these files! I've recently upgraded to Studio '13 ..."
  • over 10 years ago01/23/14 at 4:22 am (UTC)
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"Hi Christine, Thanks for your reply. I used to create a master .quiz so wil go back to doing that! Are there any other settings that a te..."
  • over 10 years ago12/13/13 at 12:56 am (UTC)
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"This issue has been occuring more and more for our students recently so I would also be interested to hear if there has been any update o..."
  • over 11 years ago02/01/13 at 7:41 am (UTC)
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"Thank you Geert. It completely ground to a halt so imported a few screens at a time instead which worked. Not as easy as I had hoped but ..."
  • over 11 years ago11/30/12 at 5:32 am (UTC)
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Louise H replied to the discussion Presentation Freezes at Interaction
"Hello, Do you have any update on this? I have a few students who are using a presentation hosted on Moodle, and occasionally on some Enga..."
  • over 11 years ago09/18/12 at 4:04 am (UTC)
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"Hi Lynne, I didn't find any suitable options at the time. Since then we have changed LMS to Moodle and are using the forums within there...."
  • almost 12 years ago07/17/12 at 12:54 am (UTC)
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Louise H replied to the discussion Unable to insert quiz
"Hello, Did you discover what caused this? I've experienced the same issue with a quiz today. I worked around it by importing the question..."
  • 12 years ago03/07/12 at 1:46 am (UTC)