Luciana Piazza
Luciana Piazza Staff
Activity
Luciana Piazza replied to the discussion Importing Guides from other project
"Perfect! Thanks so much for sharing that with our team, Niels. Hope that you have a wonderful weekend!"
  • 3 hours ago05/03/24 at 6:56 pm (UTC)
Activity
Luciana Piazza replied to the discussion Microlearning checkbox doesnt appear in Review 360 or Scormcloud
"Hi Tanya, Thanks for reaching out! I was unable to replicate this behavior on my end. What browser are you currently using? ..."
  • 1 day ago05/02/24 at 7:21 pm (UTC)
Activity
Luciana Piazza replied to the discussion Date for when the 360 AI tool will be released
"Hi Tiffany, Thanks so much for checking in! We're still actively working on generative AI integrations, moving as quickly as possible, bu..."
  • 1 day ago05/02/24 at 1:22 pm (UTC)
Activity
Luciana Piazza replied to the discussion Select State Not Working
"Hi C.P Scott, Thanks for reaching out! Just to clarify, regarding the telephone icon you mentioned, are you experiencing the selec..."
  • 2 days ago05/01/24 at 4:09 pm (UTC)
Activity
Luciana Piazza replied to the discussion Cannot Login - Tried it all
"Thanks for the update, Annette! Glad to hear that switching your default browser did the trick! I'm sure this will be helpful for others ..."
  • 2 days ago05/01/24 at 3:18 pm (UTC)
Activity
Luciana Piazza replied to the discussion Storyline 360 menus not displaying correclty
"Thanks for the update, Christopher! Glad you have worked with us regarding what you're experiencing with the VPN. Feel free to reac..."
  • 2 days ago05/01/24 at 3:01 pm (UTC)
Activity
Luciana Piazza replied to the discussion Course pauses when user minimizes window
"Hi Quin Quin, Thanks for sharing that with me. I see that my colleague Luiza is working with you and reached out to you this mornin..."
  • 2 days ago05/01/24 at 2:50 pm (UTC)
Activity
Luciana Piazza replied to the discussion Collaborator option/tab is not available in settings
"Hi Nancy, Happy to pop in! Sorry you've run into this snag. I was unable to replicate this on my end. I've gone ahead and opened a ..."
  • 3 days ago04/30/24 at 8:00 pm (UTC)
Activity
Luciana Piazza replied to the discussion Collapsible menu in Rise?
"Hi Sharon, I appreciate you taking the time to share what you’d like to see in Rise 360. I’ll go ahead and include your voice to th..."
  • 3 days ago04/30/24 at 3:10 pm (UTC)
Activity
Luciana Piazza replied to the discussion Rise Hotspots
"Hi Sandra, Thanks for reaching out! I’ll be happy to pass your thoughts on to our product team, but you can also feel free to detai..."
  • 3 days ago04/30/24 at 2:47 pm (UTC)
Activity
Luciana Piazza replied to the discussion Storyline blocks on mobile - overlay not visible
"Hi DeAnn, Thanks for reaching out! I see that you've opened a support case. Great call! One of our talented Support Engineers will ..."
  • 3 days ago04/30/24 at 2:30 pm (UTC)
Activity
Luciana Piazza replied to the discussion Hyperlinks only work with mouse not with touch
"Hello Everyone! I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0). In this update, ..."
  • 3 days ago04/30/24 at 1:33 pm (UTC)
Activity
Luciana Piazza replied to the discussion Media Doesn't Pause When the Window is Switched or Minimized
"Hello Everyone! I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0). In this update, ..."
  • 3 days ago04/30/24 at 1:32 pm (UTC)
Activity
Luciana Piazza replied to the discussion Storyline 360 Audio Editor Cursor Jump
"Hello Everyone! I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0). In this update, ..."
  • 3 days ago04/30/24 at 1:31 pm (UTC)
Activity
Luciana Piazza replied to the discussion Storyline Audio editing is a nightmare
"Hello Everyone! I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0). In this update, we ha..."
  • 3 days ago04/30/24 at 1:30 pm (UTC)
Activity
Luciana Piazza replied to the discussion Crop tool in Storyline 360 is not working correctly
"Hello Everyone! I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0). In this update, we ha..."
  • 3 days ago04/30/24 at 1:24 pm (UTC)
Activity
Luciana Piazza replied to the discussion Cannot properly crop an image after rotating it
"Hello Everyone! I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0). In this update, we ha..."
  • 3 days ago04/30/24 at 1:24 pm (UTC)
Activity
Luciana Piazza replied to the discussion Problems with JPG files in Storyline 360
"Hello Everyone! I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0). In this update, we ha..."
  • 3 days ago04/30/24 at 1:23 pm (UTC)
Activity
Luciana Piazza replied to the discussion Irratic behaviour when cropping images
"Hello Everyone! I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0). In this update, we ha..."
  • 3 days ago04/30/24 at 1:22 pm (UTC)
Activity
Luciana Piazza replied to the discussion Rise style forced watch video in Storyline
"Hi Steven, Thanks for that clarification! I appreciate you taking the time to share what you’d like to see. We currently have this ..."
  • 4 days ago04/29/24 at 5:33 pm (UTC)
Activity
Luciana Piazza replied to the discussion Accessibility of Storyline block in Rise 360
"Hi Naomi! I see that you've opened a support case. Great call! One of our talented Support Engineers will be in touch shortly via e..."
  • 4 days ago04/29/24 at 5:22 pm (UTC)
Activity
Luciana Piazza replied to the discussion Image Crop Issues
"Hi Geoffrey, Thanks so much for reaching out! Sorry to hear you're running into this issue with cropping your images. I've gone ahe..."
  • 4 days ago04/29/24 at 3:46 pm (UTC)
Activity
Luciana Piazza replied to the discussion Audio Recorder Works but Audio in Screen Recording Doesn't
"Hi Ellen, Thanks for reaching out about your screen recording audio. I'd like to hear more about your setup! Are you recording the..."
  • 4 days ago04/29/24 at 2:39 pm (UTC)
Activity
Luciana Piazza replied to the discussion Screencast Cursor
"Great news! Thanks for letting us know, Kennya. Feel free to share any questions or discoveries with us in the future. Happy to hel..."
  • 4 days ago04/29/24 at 1:48 pm (UTC)
Activity
Luciana Piazza replied to the discussion Exporting comments from Review not working
"Hi Rekha, Thanks for reaching out! Sorry to hear you've run into this snag when exporting comments from Review 360. I was unable to..."
  • 4 days ago04/29/24 at 1:42 pm (UTC)