"Hello Lauren! Yes, I tried renaming but without success. Last week I uploaded absolutely the same files and everything was ok. Now I get ..."

"Dear Alyssa, I found a problem. I checked the exports by removing blocks one by one. I deleted some two blocks, and the Rise course was c..."

"Dear Alyssa, I have the same error with other courses. Some of them are downloading with the broken zip.-files which are unable to be ope..."

"Hi Allison. Thank you for your answer. Your support team contacted me about the issue. But at that moment nothing helped. You can see ..."

"Hi, Alyssa. I still have an error with a reset trigger. The slide freezes and nothing else happens when I use the reset trigger. The new..."

"Good day, Alyssa. Today I tried to reinstall the entire Articulate 360 package according to the instructions that Wilbert sent me. Howev..."

"Good day, Katie. Wilbert Mariano, a Customer Support Engineer, wrote to me that you released an update that would help me solve the prob..."

"Hi, Katie. Thanks so much for your feedback and help. I did not encounter a problem with the slide import you mentioned. However, I thi..."

"Hi, Crystal! Thank you very much for answering me. I mean a little bit different  thing. I want copy some questions from one quiz and pas..."

"Hi Alyssa, It works fine. Thank you for your help."

"Alyssa, but the buttons on the first slide's layers were changed automatically after I had changed the Feedback master. And you had to ch..."

"Alyssa, thank you for the video. I did all the same things as you had shown on the video with the same results. But I have more than 300 ..."

"Hi Alyssa, At the attachment you can find the problematic SL file."

"I have several feedback masters and I changed all of them. With no results."

"Hi Alyssa, I did in the same way as described in the video. But nothing happened as I showed on the attached picture. I decided to leave..."

"Hi Alyssa, Thank you very much for your reply. Fortunately I have found the error in SL360.  I spent about a week to find it but finally..."

"Hello Crystal, Thank you very much for your reply. I'd like the buttons on the feedback layers to be automatically adjusted when I chan..."

"Hello Leslie, I am able to open the scorm without problems on my computer and in LMS too. The course works fine. This is not a problem. ..."

"When publishing I set track results combining points from 3 Results slides. And this doesn't work. I don't understand what is wrong."

"Hello Alyssa,  I'm trying to test a scorm course that i have uploaded on SCORM Cloud. I passed through the test several times and got go..."

"Thank you, Alyssa, for your consideration and help."

"Hi Wendy, I use IE11. In Chrome there is no such problem. I didn't check any other browsers. The scrolling panel is on the very first s..."

"Hello Dan, Thank you very much for helping me. I have transferred your email to our Moodle portal tech. support. Hope the problem will b..."

"Thank you for your reply, Leslie. But in any way how "Lock a question"  affects the shuffle? Could you, please, explain this? Thanks in..."

"Achley, where can i find russian dictionary with .dic-extension? I think developers should think about adding russian language into Artic..."