I just got a new computer and after installing Articulate Presenter 13, I am unable to find the Frames folder (as  in...

I have been trying to embed two videos in Articulate Presenter according to the  instructions given in the link below...

The published output for some my files that have the same background have bullets missing. Random slides are publishe...

Three out of more than twenty lessons that I have created are giving me the following error message: "Your Articulate...

When I hit the library tab, I get this error? How do I fix this?

get these box colors when I publish my file. I have never gotten these errors before I did the Update 3. What is the...

I get these box colors when I publish my file. I have never gotten these errors before I did the Update 3. What is t...

After I did the Articulate Update 3 - I loose some of my formatting in my ppt. In my ppt, I have bullets (see the f...

When I Click on the 'Library" tab present under Slide Properties, I get an error referring that something went wrong ...

My audio editor keeps freezing for one of the ppt presentation I am working on. The audio editor works for my other p...

For a ppt file, I created  I customized a player template and saved  it. . Within the player template: 1)  I assigne...

When I try open Articulate13 and click on  tabs to open such as 'Slide properties, player, preview and publish" it gi...

Can anyone help me with where  the presenter and logo template for  Articulate 13 are stored for windows?

Can anyone tell where the custom color template  are saved for Windows in Articulate 13? My player template is shared...

I updated from Ariticulate 09 to 13 just recently. When I publish a file, and want to "view the presentation" , it o...

Hi, I have recently encountered a problem with the audio editor. When I have imported an audio file and am at full z...

I want to add a new presenter but when I click on Slide properties and the"library" button, nothing happens. Is there...

I was trying to export my audio files, but I get this error : Unhandled exception has occurred in a component in you...

I am testing out Presenter 13 and can't find the frame rate option amongst the publishing toolbar. In '09 if any slid...

I am getting an error where the transition from the "no slide bar view" to standard view is cutting of the left hand ...

I am trying to publish a presentation which will allow the user to use the seekbar and rewind and pause the audio but...

I posted this in a previous string and got no response; so thought I'd open a new one here. We use several LMS, but ...

I am having publishing issues with an Articulate SCORM file that I am trying to publish. I have tried and re-tried, b...

Recently, when we have been publishing files from presenter to LMS it has created a duplicate file folder that is bla...

After updating to version 8, I am suddenly having difficulties with uploading audio. We use a standard recorder and h...