Peter Anderson
Peter Anderson Staff
Enterprise Account Manager at Articulate
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Peter Anderson replied to the discussion Target - Drag and Drop
"Hi Marielle,  Can you share the .story file, here or privately, so we can have a look at it?  Thanks!"
  • almost 11 years ago06/05/13 at 1:32 pm (UTC)
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Peter Anderson replied to the discussion Cursor in screencast
"Hi Emily,  Here's how to add and edit mouse cursors in Storyline. Not sure you'll be able to alter everything you'd like, but things like..."
  • almost 11 years ago06/05/13 at 1:28 pm (UTC)
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Peter Anderson replied to the discussion Storyline/Presenter player cut off on iPad
"Thanks, Joe.  I'd be curious to know if the cut offs occur outside of your LMS, like if you test the course directly through Tempshare, f..."
  • almost 11 years ago06/05/13 at 1:22 pm (UTC)
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Peter Anderson replied to the discussion Does SL Work on Chromebooks?
"In terms of viewing content, Dane? As long as their browser(s) meet our minimum requirements, it shouldn't be a problem.  Authoring on th..."
  • almost 11 years ago06/05/13 at 1:11 pm (UTC)
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Peter Anderson replied to the discussion Screen Recording Options - Take Screenshot
"Hi Gregg,  I heard back from the team: "There is no "screen shot". We are just forcing a new slide to be created at that point in time wh..."
  • almost 11 years ago06/05/13 at 12:39 pm (UTC)
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Peter Anderson replied to the discussion Screen Recording Options - Take Screenshot
"Thanks for clarifying... and for asking - it's a great question I can't seem to locate them either when using that technique.  I'll ping..."
  • almost 11 years ago06/05/13 at 12:12 pm (UTC)
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Peter Anderson replied to the discussion Published slides are distorted
"Thanks for checking that, Lorne. Any chance we can take a look at your project files?  First, create an Articulate Presenter Package of y..."
  • almost 11 years ago06/05/13 at 11:59 am (UTC)
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Peter Anderson replied to the discussion Storyline/Presenter player cut off on iPad
"Hi Joe,  Can you tell us what kind of dimensions your courses are using? If you're designing a course that'll be viewed on an iPad, you'l..."
  • almost 11 years ago06/05/13 at 11:57 am (UTC)
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Peter Anderson replied to the discussion Help with allowing revisit to visited state
"Nice, thanks for checking back in, Renee!"
  • almost 11 years ago06/05/13 at 11:46 am (UTC)
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Peter Anderson replied to the discussion SCORM status not working as expected in LMS
"Hi Andy, welcome to the community! Wondering if you've had a chance to test this in SCORM Cloud. That would help us determine if the issu..."
  • almost 11 years ago06/05/13 at 11:23 am (UTC)
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Peter Anderson replied to the discussion Target - Drag and Drop
"Hi Marielle,  You might need to enable the "return items to start point if dropped outside a correct drop target" option.  Have you tried..."
  • almost 11 years ago06/05/13 at 11:17 am (UTC)
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Peter Anderson replied to the discussion Error when Publishing to Word
"Hi Brandon, Have you tried the below?   You'll want to be sure you're following some basic rules to prevent strange behavior:   Work on..."
  • almost 11 years ago06/05/13 at 11:08 am (UTC)
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Peter Anderson replied to the discussion Error when Publishing to Word
"Awesome! Thanks for checking back in, Katie. That makes perfect sense now"
  • almost 11 years ago06/05/13 at 11:01 am (UTC)
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Peter Anderson replied to the discussion Storyline Web Objects & HTML5
"We're happy to help, Nick I'm not sure that one Flash-enabled ad on the page would cause the whole thing not to load, though. Maybe it w..."
  • almost 11 years ago06/05/13 at 10:54 am (UTC)
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Peter Anderson replied to the discussion Help with allowing revisit to visited state
"Hmm, sorry for the trouble, Renee.  Any chance you'd be able to share the file, either here or privately, so we can take a look at what m..."
  • almost 11 years ago06/05/13 at 10:47 am (UTC)
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Peter Anderson replied to the discussion Export for Translation with Screenshots?
"Hey Jason,  Thanks for the feature request. It would be pure speculation on my part, but I'm guessing that the precise formatting of the ..."
  • almost 11 years ago06/05/13 at 10:40 am (UTC)
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Peter Anderson replied to the discussion Published slides are distorted
"Welcome to the community, Lorne It's possible you're experiencing a DPI issue. Presenter is only supported with a system DPI setting of ..."
  • almost 11 years ago06/05/13 at 9:45 am (UTC)
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Peter Anderson replied to the discussion animated gif does not play
"Sure thing, Juergen. Good luck with the project"
  • almost 11 years ago06/05/13 at 9:41 am (UTC)
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Peter Anderson replied to the discussion Storyline Web Objects & HTML5
"Hey Nick,  There might be a more technical way of detecting a Flash site within the source, but an easy way to tell is by right-clicking ..."
  • almost 11 years ago06/05/13 at 9:37 am (UTC)
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Peter Anderson replied to the discussion Reporting SCORM at the end
"Hi Efrat,  Don't believe we have anything like that in place. Feel free to recommend a feature request here.  Thanks!"
  • almost 11 years ago06/05/13 at 9:12 am (UTC)
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"Good luck with the project, Torunn!"
  • almost 11 years ago06/05/13 at 9:06 am (UTC)
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Peter Anderson replied to the discussion Storyline Web Objects & HTML5
"Hey Nick,  I just did a quick test and it seems to work fine on my end. Give it a try.  The two things that come to mind if you're having..."
  • almost 11 years ago06/05/13 at 8:56 am (UTC)
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Peter Anderson replied to the discussion animated gif does not play
"Hi Juergen,  Presenter does not support animated GIF files.  However, you may be able to convert your animated GIF to a Flash movie (SWF)..."
  • almost 11 years ago06/05/13 at 8:39 am (UTC)
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Peter Anderson replied to the discussion Assessment Score resets to 0% on restart
"Hi Alex,  We appear to have resolved Antony's issue with the way the course was built, rather than a bug.  However, if this is the issue ..."
  • almost 11 years ago06/05/13 at 8:22 am (UTC)
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Peter Anderson replied to the discussion Text size changing when editing text box?
"Hi guys,  When editing text in Storyline, the best way to assure your published text will appear as it does whilst editing, is to work fr..."
  • almost 11 years ago06/05/13 at 8:12 am (UTC)