Wilbert Mariano
Wilbert Mariano Staff
Senior Technical Support Engineer at Articulate
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"Hi David, Since you're using Articulate 360, can you share a screenshot or create a Peek 360 screen recording of the behavior and ..."
  • almost 2 years ago03/09/22 at 10:17 pm (UTC)
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"Hi Lim, We are happy to help! With your permission, I'd like you to share the project file with the issue with our support eng..."
  • almost 2 years ago03/05/22 at 12:26 am (UTC)
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Wilbert Mariano replied to the discussion Player Settings freezes up
"Hi Jenny, Welcome to the E-Learning Heroes community! May I know when it started happening? Does it happen regardless of the projec..."
  • almost 2 years ago03/05/22 at 12:19 am (UTC)
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"If you are referring to Shift+Enter; the animation by paragraph is displayed differently compared to using Return/Enter. "
  • almost 2 years ago03/05/22 at 12:09 am (UTC)
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Wilbert Mariano replied to the discussion Creating Flipbook using Storyline
"Hi Craig, I was able to download this file without any error. Can you use a different browser?"
  • almost 2 years ago03/04/22 at 11:58 pm (UTC)
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Wilbert Mariano replied to the discussion Credit / No Credit Quiz
"Hi, Welcome to the E-Learning Heroes community! This is not doable in Articulate Quizmaker. If you will import the quiz into Stor..."
  • almost 2 years ago03/04/22 at 8:18 pm (UTC)
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Wilbert Mariano replied to the discussion Setting the CC Text Size
"Hi Rajendra, I answered this question on your separate post here."
  • almost 2 years ago03/04/22 at 8:10 pm (UTC)
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"Hi Rajenda, Welcome to the E-Learning Heroes community! I reproduced the issue you presented above, so I logged it as a possible so..."
  • almost 2 years ago03/04/22 at 8:06 pm (UTC)
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"Storyline 360 CD generated published file Launch_story.exe is a Windows executable so it won't open when using a Mac. It might work by po..."
  • almost 2 years ago03/04/22 at 7:29 pm (UTC)
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Wilbert Mariano replied to the discussion hiring an experienced freelancer
"Hi Michael, You can use a URL such as Linkedin or a career page link from your own web site with the job details. "
  • almost 2 years ago03/04/22 at 5:10 pm (UTC)
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Wilbert Mariano replied to the discussion Can't publish to Word
"Hi Penelope and Carrie, Welcome to the E-Learning Heroes community! We're glad you're here. πŸ˜€ Does other Articulate 360 team members enc..."
  • almost 2 years ago03/04/22 at 4:55 pm (UTC)
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Wilbert Mariano replied to the discussion Windows 11 and Storyline 3
"Hi Karen, Storyline 360 is supported in Windows 11 as noted here. I have upgraded to Windows 11; using the latest Storyline 360 build a..."
  • almost 2 years ago03/04/22 at 4:33 pm (UTC)
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Wilbert Mariano replied to the discussion Why Can I Not Paste into Find/Replace?
"Hi Terry, Do you reproduce this issue on a new project with just one slide? Have you tried using CTRL+F then CTRL+V simultaneousl..."
  • almost 2 years ago03/04/22 at 4:19 pm (UTC)
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Wilbert Mariano replied to the discussion Try Mode to Test Mode
"Hi Peggy, Please switch to Story View in Storyline 360 then: Click on Record Screen button. Select your screen recording. In the Insert..."
  • almost 2 years ago03/04/22 at 3:39 pm (UTC)
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Wilbert Mariano replied to the discussion Problem with Articulate 360
"Did you follow the repair steps here? Please complete every step listed for your version of Windows. If you've completed all the ste..."
  • almost 2 years ago03/04/22 at 3:11 pm (UTC)
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Wilbert Mariano replied to the discussion Make motion path visible so it draws a line.
"Hi Jennifer, You can accomplish this either by: 1. Adding a trigger to pause the timeline when it starts or reaches a certain cue point/t..."
  • almost 2 years ago03/04/22 at 2:30 pm (UTC)
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"Hi Kimberly, Welcome to the E-Learning Heroes community! We're glad you're here. πŸ˜€ Does the PDF filename include any special characters i..."
  • almost 2 years ago03/04/22 at 2:06 pm (UTC)
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Wilbert Mariano replied to the discussion Motion Path not working on tablet or mobile
"Hi Ashley, Welcome to the E-Learning Heroes community! We're glad you're here. πŸ˜€ Thank you for sharing a video of what you're experienc..."
  • almost 2 years ago03/04/22 at 1:59 pm (UTC)
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Wilbert Mariano replied to the discussion Review 360 never loads
"Hi Nate, Welcome to the E-Learning Heroes community! We're glad you're here. πŸ˜€ Thanks for sharing what you are experiencing. Do you als..."
  • almost 2 years ago03/04/22 at 1:40 pm (UTC)
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Wilbert Mariano replied to the discussion Review 360 not uploading course
"Hi Feroze, Welcome to the E-Learning Heroes community! We're glad you're here. πŸ˜€ Do you get the same error publishing other projects or ..."
  • almost 2 years ago03/04/22 at 1:25 pm (UTC)
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"Welcome to the E-Learning Heroes community! We're glad you're here. πŸ˜€ Do you get the same error publishing other projects or a new projec..."
  • almost 2 years ago03/03/22 at 9:34 pm (UTC)
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Wilbert Mariano replied to the discussion Screen Reader Accessibility for Button States
"Hi Ephra, I see that you were working with Renato, one of our Support Engineers, and he sent an email yesterday regarding the details of..."
  • almost 2 years ago03/03/22 at 2:02 pm (UTC)
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"Hi Hunzi, I've opened a support case on your behalf so we can provide the installer privately."
  • almost 2 years ago03/03/22 at 1:41 pm (UTC)
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"Hi Erinn, That is correct."
  • almost 2 years ago03/02/22 at 8:11 pm (UTC)
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"Hi Theodora, Welcome to the E-Learning Heroes community! We're glad you're here. πŸ˜€ Are you able to share a copy of your file with us?&nbs..."
  • almost 2 years ago03/02/22 at 5:33 pm (UTC)