Bret Jorgensen
Staff
Global Customer Insights Manager
at
Articulate
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About
Bret Jorgensen Staff
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Schuylerville, NY
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Activity
Bret Jorgensen replied to the discussion Simulation branching & course completion scoring
"Hi Wendy,
Just today we released a new feature that allows for expanding tracking within your Storyline 360 courses. Branc..."
- over 3 years ago09/29/20 at 4:20 pm (UTC)
Activity
Bret Jorgensen replied to the discussion New in Storyline 360: Accessible Text Styles
"Hi Mohan,
Text Styles is not currently compatible with Storyline 3. A future update for Storyline 3 will restore compatibility so you can..."
- over 3 years ago09/29/20 at 2:29 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Closed Captioning YouTube Videos
"Hello Caryn, Displaying closed captioning via cc_load_policy=1 depends on how it was uploaded and the configuration of t..."
- over 3 years ago08/25/20 at 2:36 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Storyline Error Report request and unable to preview/publish my project
"Hi All, I had engineering looking at the error reports and we found that when there are hyperlinks included on a sh..."
- over 3 years ago08/25/20 at 1:48 pm (UTC)
Activity
Bret Jorgensen replied to the discussion New in Storyline 360: Accessible Text Styles
"'Course completions and quiz scores weren't recorded in an LMS when the player was set to launch in a new window.'
Has this issue been re..."
- over 3 years ago08/24/20 at 4:16 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Animation in Storyline through the Morph Transition
"David Morus
Bret, not that I doubt you, but may I ask what metrics you have to illustrate this low number of users, or how you gather th..."
- over 3 years ago08/18/20 at 2:52 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Animation in Storyline through the Morph Transition
"Hi Everyone! - As Lead Customer Advocate at Articulate, my goal is to work directly with our product team to voice your needs. I take int..."
- over 3 years ago08/14/20 at 6:21 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Problem with most recent Storyline 360 Build
"Good Morning!
We just released a fix to slide master and content placeholder issues associated to Text Styles. The formatting issues you ..."
- over 3 years ago08/04/20 at 1:20 pm (UTC)
Activity
Bret Jorgensen replied to the discussion New in Storyline 360: Accessible Text Styles
"Good Morning, All!
We just released a fix for all of the slide master and content placeholder issues reported in this discussion. The for..."
- over 3 years ago08/04/20 at 1:17 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Color in Feedback Master not Carried to Feedback Layers
"Good Morning!
We just released a fix for all of the slide master and content placeholder issues reported in this discussion. The formatti..."
- over 3 years ago08/04/20 at 1:16 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Color in Feedback Master not Carried to Feedback Layers
"Hi Shawna, There are a couple of open issues that we're working on related to the recently released Text Style feature that could be the ..."
- over 3 years ago07/29/20 at 8:19 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Problem with most recent Storyline 360 Build
"Hello Robert, Please see my reply here for a bit more detail into the current status of the Text Style issues."
- almost 4 years ago07/29/20 at 11:14 am (UTC)
Activity
Bret Jorgensen replied to the discussion Text format into my markers have changed since last Storyline 360 update
"We'll get this look into right away, Yoann. "
- almost 4 years ago07/29/20 at 11:04 am (UTC)
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Bret Jorgensen replied to the discussion New in Storyline 360: Accessible Text Styles
"I understand, John.
We're evaluating our processes around discovery and customer messaging for high-impact issues&nbs..."
- almost 4 years ago07/29/20 at 10:23 am (UTC)
Activity
Bret Jorgensen replied to the discussion New in Storyline 360: Accessible Text Styles
"Hello Everyone,
We know update 42 was a rough one for everyone here. It was for our team as well.
We've refined our process based o..."
- almost 4 years ago07/28/20 at 9:38 pm (UTC)
Activity
Bret Jorgensen replied to the discussion SCORM 2004 4th Edition: Completion - after failed status, reverts to unknown
"Hello Geordie,
An update to Storyline 360 was released earlier today containing a fix for a Course Completion Trigger issue. Seeing ..."
- almost 4 years ago07/24/20 at 3:23 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Storyline course completion triggers, not working in Rise
"Hello Tom,
An update to Storyline 360 was released earlier today containing a fix for the Course Completion Trigger issue.
You can s..."
- almost 4 years ago07/24/20 at 3:13 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Course complete trigger not working
"Hello Everyone, An update to Storyline 360 was released earlier today containing a fix for the Course Completion Trigger issue.&nb..."
- almost 4 years ago07/24/20 at 2:47 pm (UTC)
Activity
Bret Jorgensen replied to the discussion SCORM package does not mark Completed/Passed in SCORM 1.2, Build 3.42.22691.0
"Hello Everyone, An update to Storyline 360 was released earlier today containing a fix for the Course Completion Trigger issue. ..."
- almost 4 years ago07/24/20 at 2:46 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Course complete trigger not working
"Robert Webbe
Bret Jorgensen
Hi Melanie, We're testing a fix for the Course Completion Trigger issue now. Timing on the ..."
- almost 4 years ago07/24/20 at 1:05 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Course complete trigger not working
"Robert Webbe
Bret Jorgensen
Hi Melanie, We're testing a fix for the Course Completion Trigger issue now. Timing on the ..."
- almost 4 years ago07/24/20 at 1:05 pm (UTC)
Activity
Bret Jorgensen replied to the discussion SCORM package does not mark Completed/Passed in SCORM 1.2, Build 3.42.22691.0
"Quick Update: We're scheduled to release a fix for the Course Completion Trigger issue first thing tomorrow morning. "
- almost 4 years ago07/23/20 at 8:49 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Course complete trigger not working
"Hi Everyone, We're scheduled to release a fix for the Course Completion Trigger issue first thing tomorrow morning."
- almost 4 years ago07/23/20 at 8:47 pm (UTC)
Activity
Bret Jorgensen replied to the discussion Course complete trigger not working
"Hi Melanie, We're testing a fix for the Course Completion Trigger issue now. Timing on the release remains 'ASAP'. "
- almost 4 years ago07/23/20 at 7:13 pm (UTC)
Activity
Bret Jorgensen replied to the discussion New in Storyline 360: Accessible Text Styles
"Hello Ted, The temporary fix for your issue is to Reset the Text Style. From the screen recording you provided, it ..."
- almost 4 years ago07/23/20 at 6:13 pm (UTC)