Bret Jorgensen
Staff
Global Customer Insights Manager
at
Articulate
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About
Bret Jorgensen Staff
I'm here to help. -
Schuylerville, NY
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Contact Me
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Bret Jorgensen replied to the discussion Space invaders Game
"Well played, Peter! "
- almost 3 years ago06/25/21 at 1:53 pm (UTC)
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Bret Jorgensen replied to the discussion New in Storyline 360: Text Autofit Enhancements
"Hi Julia and Trace! Could you let me know the Story Size of the projects you're experiencing this issue in?"
- almost 3 years ago06/17/21 at 7:31 pm (UTC)
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Bret Jorgensen replied to the discussion BEWARE!- Latest Update to Storyline Caused Publishing Issues and Unhappy Client
"Hello Annette - The issue reported here was fixed in July of 2020 with the release of a Hotfix to Update 42. Please submit a support..."
- almost 3 years ago05/20/21 at 1:39 pm (UTC)
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Bret Jorgensen replied to the discussion Multiple Font Bugs
"Hi All - Thanks for bringing this to our attention. We're on it!"
- almost 3 years ago05/03/21 at 1:05 pm (UTC)
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Bret Jorgensen replied to the discussion New in Storyline 360: Enhanced Word Translation
"Hi Everyone,
Here’s a bit of insight into why we did this. While developing this feature, we chose to break up the strings in response to..."
- almost 3 years ago04/02/21 at 1:00 pm (UTC)
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Bret Jorgensen replied to the discussion Font color and size of participants notes, while viewing the course.
"Hi David - We have identified this as a bug and are working on a resolution. Thanks for letting us know. We'll update you here when ..."
- almost 3 years ago03/30/21 at 3:35 pm (UTC)
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Bret Jorgensen replied to the discussion Turn off email alerts?
"I will."
- 3 years ago03/01/21 at 4:13 pm (UTC)
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Bret Jorgensen replied to the discussion Turn off email alerts?
"Hi All - The picture you've presented here is not what we want for our product or an experience that our users should encounter.&nbs..."
- 3 years ago03/01/21 at 3:49 pm (UTC)
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Bret Jorgensen replied to the discussion Latest Storyline update (21/01/2021) causes publishing problems
"HI Brenda, Thanks for letting us know about this. I'm going to create a support case for you and have someone from our Support Tea..."
- 3 years ago01/22/21 at 6:03 pm (UTC)
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Bret Jorgensen replied to the discussion Text Scrollbar error while opening storyline file.
"Thank you for letting us know about this, Vijay. Our engineering team is aware and working towards a resolution. "
- 3 years ago01/20/21 at 5:27 pm (UTC)
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Bret Jorgensen replied to the discussion Studio 360 - resolving various issues
"Thank you for being a long-time Articulate customer and an early-adopter of Studio. I recognize that you've put in a lot of time and ef..."
- over 3 years ago12/18/20 at 5:29 pm (UTC)
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Bret Jorgensen replied to the discussion Latest update - issues/queries
"Hi Nicki - Our accessibility team is watching this thread and the other post that Agnieszka reference earlier. I want to put you i..."
- over 3 years ago12/17/20 at 4:02 pm (UTC)
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Bret Jorgensen replied to the discussion URGENT : Resume Saved state not working in question review
"Hello DKPR, I've created a support case for you.
A member of our support team will be reaching out to you shortly. "
- over 3 years ago12/16/20 at 2:38 pm (UTC)
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Bret Jorgensen replied to the discussion Studio 360 - resolving various issues
"Hi Dave, That's a great question. To add clarity, we don't have plans to fix previously submitted Studio 360 bugs unless they stem from..."
- over 3 years ago12/11/20 at 4:20 pm (UTC)
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Bret Jorgensen replied to the discussion Team capabilities in Articulate Review?
" Hi All. Thanks for sharing!
I agree, as well. These would all be valuable additions to Review, and each one has a place on the..."
- over 3 years ago12/09/20 at 2:59 pm (UTC)
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Bret Jorgensen replied to the discussion Team capabilities in Articulate Review?
"Hi Everyone - Here's a sneak peek into the vision we have for how Review 360 will evolve in 2021 based on community feedback. This is an ..."
- over 3 years ago12/07/20 at 5:12 pm (UTC)
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Bret Jorgensen replied to the discussion Any known conflicts between Articulate Presenter and Power Point "Section Zoom"
"Great news! We just released an update for Studio 360 that corrects the PowerPoint zoom features issue you've reported he..."
- over 3 years ago12/02/20 at 1:32 pm (UTC)
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Bret Jorgensen replied to the discussion Modern Player Accessibility Issues with Color
"Hi Peter, I'm sorry for the delay, and I understand your frustrations. It feels like a simple fix, but the changes required were n..."
- over 3 years ago11/23/20 at 8:05 pm (UTC)
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Bret Jorgensen replied to the discussion Team capabilities in Articulate Review?
"Hi All,
As referenced last week, I met with members of our product team to share the challenges you're facing with managing team content,..."
- over 3 years ago11/13/20 at 6:24 pm (UTC)
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Bret Jorgensen replied to the discussion Team capabilities in Articulate Review?
"Hi All, Thanks for sharing your experiences. As Lead Customer Advocate, I hear you and understand your frustration. I'm going to spend ..."
- over 3 years ago11/04/20 at 8:51 pm (UTC)
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Bret Jorgensen replied to the discussion Can't Sign In - Session Expired
"Hi Tony, That's not good. Something must be getting in the way of 360 reaching back to us to verify your account. I opened up..."
- over 3 years ago11/03/20 at 12:33 am (UTC)
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Bret Jorgensen replied to the discussion New in Storyline 360: 3 Exciting Quizzing Features
"Hi Susan - I'll reply to you via the case you submitted with some ideas."
- over 3 years ago10/28/20 at 8:07 pm (UTC)
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Bret Jorgensen replied to the discussion How can my entire team view the content I place in Articulate Review?
"Hi Simon,
Everyone here wishes we could tell you that a 360 Team Collaboration/Shared Folder feature was already in development, but it's..."
- over 3 years ago10/15/20 at 4:26 pm (UTC)
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Bret Jorgensen replied to the discussion Chrome Update and Storyline 360 Issues
"Hello C.! I've created a support case for you so that we can dig in a little deeper into this. Please reply here if you did no..."
- over 3 years ago10/07/20 at 4:12 pm (UTC)
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Bret Jorgensen replied to the discussion Transparent Background Video Support?!
"Hi W Gill, Thank you for sharing your research and the feature request you submitted. When using an FLV was proposed as ..."
- over 3 years ago10/01/20 at 9:35 pm (UTC)