"Hey Jennifer! I'm sorry you're running into this too- thanks for letting us know. Our team is still investigating this issue, and I'd li..."

"Hey Ivan! I can definitely understand not being able to share publicly- no worries. Thanks for those additional details here too. Would..."

"Hey Susan, So sorry that's happening- I'm happy to help! I have a few questions to get started: What happens when you try to launch t..."

"Hey Ivan, Thanks for reaching out here! Would you mind sharing your .story file here so I can take a look? You can add it as an attachme..."

"Hey Cheryl, Great question! You'll still own your Replay 1 license when you upgrade to Storyline 3, so you can continue working in it as..."

"Hey PMN! Just to verify- are you having these audio issues while previewing directly in Storyline or only once the course is published? ..."

"Hey Deepak! Thanks for the update here, I'm glad it's working for you in your LMS. If you were viewing the published course on your loc..."

"Hey Marti, Sorry you're running into those issues in Chrome! I'm happy to help and I have a few questions to start: Where are you upl..."

"Hey Sagar, Thanks for letting us know! Have you reached out to CSOD LMS support? Since the issue is limited to that environment, that wo..."

"Hey Mireia, Welcome to E-Learning Heroes-- great question! On your Result Slide, you can add a Print Button to allow learners to print t..."

"Hey Rory, Great question! Peek is available for Windows and Mac operating systems- not for mobile.  I'll let the community chime in her..."

"Hey Rene, Sorry you're running into that! It looks like the issue Boone reported above is a bug on our radar for Storyline 360.  Would ..."

"Hey Linda, Sorry that's happening! Can you share your .story file so we can help with testing? You can add it as an attachment right to ..."

"Hey Christian! Thanks for sharing your file here and allowing me to take a look. I'm going to have our Support Engineers work with you d..."

"Hey Michael, I'm sorry to hear about your corrupt file! There may still be a working version of your project in your temp files. Here's ..."

"Hey Mario, No need to apologize, I can definitely sympathize with the amount of time you've invested in this already. I'll be honest he..."

"Thanks for confirming, Sarprit! I'll be sure to keep you posted with any updates on this."

"Yay! 🎉  So glad that did the trick, Marty. Good luck with  the rest of your project!"

"Hey Mario, First I want to apologize personally. Without seeing your file itself and going off of your screenshots, I hadn't realized it..."

"Hey Ravindra! Sorry you're running into these issues with the drag and drop interaction. Thanks for sharing your file with me! It's imp..."

"So glad that you're loving Storyline, Naomi! I'm pretty fond of it, too ❤️ Don't hesitate to reach back out here if you have anymore que..."

"Hey Martin, Sorry you're running into that, I'm happy to dig in here! Are you currently running the latest update for Storyline 360? On..."

"Hey DI! I'm happy to help here. Can you share your unpublished .story file so I can do a little testing with it? You can add it as an at..."

"Definitely strange, Jared! Are you using Replay 360? If so, try running this repair on Replay and see if it does the trick. Keep me pos..."

"Hey April, So sorry that's happening- thanks for reaching out here! You'll first want to make sure you're working on your files locally..."