"Hi Ashley, thanks for the reply. I'm a couple of days late in responding, but I opened a case (We’ve opened case number 01427314 for you...."

"Those are placeholders from either the Slide Master in PowerPoint, or the Slide Master in Storyline. So, if you import from PowerPoint, t..."

"I've not played with it very much, but I think that's the way the Modern Player works. If you switch to the Classic Player, it may act li..."

"The setup, which was working previous to the last update: A slide with voiceover (TTS, for now), introducing a video on the next screen...."

"I think the key is to always return to the base slide after each word is viewed. That way the navigation button will always start from th..."

"This discussion is interesting to me because I anticipate migrating dozens of course with voiceover from '09 to 360 next year. Now, I di..."

"I built a quiz last week, copy and paste from a Word document, where every correct answer was indented as in the photo. I hadn't seen tha..."

"I may be misunderstanding what you are trying to do ... but if your need is just to produce a recording script, then ensure that the scri..."

"Yeah, that one got me too, the first time. Get to sync animations by clicking on Narration. The setup is a bit different from Studio 13,..."

"Yes, that fix worked for me. The slide numbers are off because of the additional slide, and it looked silly in the menu after deleting th..."

"Hi Wendy ... you should be able to merge the published content of the two Replay files into one. So publish each to a video file, then o..."

"Every Update is a Potential Adventure. For projects that are in progress when an update occurs, or for older projects that need revision..."

"I do not think it would. The audio in Quizmaker is embedded IN Quizmaker, not Presenter. I think that both audio streams would play at th..."

"Elapsed time in Presenter depends on the length of the narration in each slide. I think that the default for slides without narration is ..."

"Who can keep up with who's doing what with FLASH? I searched the Internet and compiled a list of the browsers (and their plans for the d..."

"I think the issue is caused because your audio and video are playing as separate functions. Since they are separate, in order to be synch..."

"Replay has its limits, but you can still do what you described. The key is that you'll have to do it in two steps, because Replay has on..."

"Hello Karen ... I'm assuming that the audio is embedded in the video file. If so, you must strip the audio, just leaving the video portio..."

"Hello Mick, since the audio you want to extract is embedded in the video, the Audio Editor won't help. You will need to put the video fi..."

"There seems to be an issue with using underlined text in Presenter 360. Here's a screenshot of Preview Mode (it's the same when published..."

"Set up the screens in your presentation to automatically advance, then publish it. Use Replay to record the presentation as it plays. Yo..."

"I think the failure of the wipe transition also depends on which browser in which it's viewed. IE and Edge won't work, but Firefox and Ch..."

"Glad to hear that you got the course to launch. To your question, I think you'll be fine in Edge with Flash first w HTML5 fallback ... E..."

"Hi Diane ... I'd do two things right away to gather information. First, load the AICC content into SCORM Cloud and check to see if it run..."

"Sorry for the delay in responding ... I'm viewing in HTML5."