"Closing and relaunching the app is not enough. A full restart did work."

"I am getting that same message today. Any resolution here?"

"Brian, I noted the flash output article in my initial note to Support, but as things are more stable overall in HTML5 these days, I can'..."

"Gerald from support informs me there is no way to re-establish connectivity, but did provide some suggestions on how to try to keep the c..."

"The change of C/I to P/I had no effect. It does appear to be a problem when using the 'Complete Course' trigger on 360 with the latest ve..."

"I too am seeing this when using the 'Course Complete' trigger with 360 on this latest version of Chrome. The slide count trigger and quiz..."

"I think this may be on us. I think the latest Chrome update affected some custom scripts we have in place. Thanks for the feedback all th..."

"I too just came up against this. It appears to be a Chrome issue. I was able to complete some of the same courses with MS Edge that I cou..."

"JC, one of my IDs just came across this recently. If your issues is the same one that we saw, try resizing the text box. Articulate trie..."

"You could build your own Notes pane with a button, a trigger and a textbox. Then you could add/use any variables from your project. It ju..."

"Dee Dee, the sound on the first slide worked for me once I enabled the track. You had clicked the eye (visible) icon to the left of the t..."

"Erica, make sure your slide advance triggers are working. We noticed triggers like advance when media completes doesn't work properly and..."

"Katie, I too would like to know when this feature appears for published HTML5 content. As we migrate more to HTML5, it's in the critical..."

"Sue, as soon as I applied a background color to states of your object, it appeared. I'm not sure why the text doesn't show up without a b..."

"We experienced similar issues calling a resource with JS to display in a frame. Turns out that a server was migrated and the admin applie..."

"Everything previews correctly. If what you want the base layer items visible while working on the layer, click the  Lock Visibility icon ..."

"Heather New layers come with a background fill for some reason. Format Background and choose No Fill and you should see your base layer ..."

"After yesterday's update, I'm now seeing the lightbox issue mentioned in this thread: https://community.articulate.com/discussions/artic..."

"Just updated SL3 yesterday and now I'm getting the lightbox issue.  And the lock player fix does not work here either."