"Hi Abhijit! The issue reported previously has been resolved. I checked your Articulate ID, and it looks like you have recently logged in ..."

"Hi m fr! We'll keep your online content on our servers up to six months after your paid subscription expires. See more details in the art..."

"Hi Greg! Thanks for reaching out! I'm sorry you are experiencing playback issues with your videos in Rise. To help troubleshoot thi..."

" Hi Linda! Thanks for reaching out! I am sorry you are getting an error and having trouble accessing Rise during a specific time. It..."

"Hi Maia! I'm sorry to hear that your Storyline video doesn't show or play correctly in your Rise course. Does this issue occur even when ..."

"Hi Jen! Thanks for reaching out! We're tracking requests for a Version History feature in Rise 360, and we'll keep this thread posted for..."

"Hi Tiril! Thanks for reaching out! There isn't a way to create videos directly in Rise, but you can definitely create a Storyline 360 pro..."

"Hi Muhammad! Sorry to hear you are encountering the same issue. Can you let us know the LMS where your Rise 360 course is hosted? We sugg..."

"Hi Stuart and Karl! So sorry you're encountering this issue where the search feature results in <mark> tags being displayed ar..."

"Hi Stuart! Unfortunately, it’s not currently on our feature roadmap. We’ll keep this thread posted if there are further updates on this f..."

"Hi Lisa! Thanks for your lovely feedback! We're share this with our Engineering team :) As for removing or changing the labels of the Pro..."

"Hi Carol! Thanks for reaching out! There isn't a direct way to import or convert an entire PDF document into a Rise course. However, thes..."

"Hi Michal! Sorry to hear you are seeing a different font in your Rise course. Can you share some screenshots showing your Rise course, an..."

"Hi Caryl! The behavior you have discussed sounds like a symptom of when a course has exceeded the SCORM suspend data limits. Did you publ..."

"Hi Stefaniada! Thanks for reaching out! Are you getting any errors when using the above embed code in an Embed Block? In addition to what..."

"Hi there! Sorry to hear about the inconsistent spacing of your text in Rise when using a custom font. To clarify, does this issue also oc..."

"Hi Anthony! Thanks for reaching out! You may create a Multiple Response Knowledge Check block in Rise 360, and add a Continue block below..."

"Hi Lina! I see that you have created a support case (03820017), and our colleague Mick has been assisting you with this. You're in good h..."

"Hi Jessica! I understand the first quotation mark faces the wrong way in your Rise course. Can you share a screenshot showing how these q..."

"Hi Renee! There isn't a way for you to edit the quiz results page to add custom instructions for the learner in Rise. I can share this wi..."

"Hi Satyajeet! Sorry to hear you are getting an error when publishing your project/course to SCORM. To clarify, are you publishing a Story..."

"Hi Daniel, Currently, there isn't any way to override or change the Resume behavior in Rise. We recommend checking with your LMS provider..."

"Hi Jarrod! Thanks for reaching out! Sorry to hear that your team members are getting an error when updating their email addresses. What i..."

"Hi Stephanie! I understand you'd like to prevent your Storyline block from automatically starting in Rise. You may create a custom play b..."

"Hi Richard! Thanks for sharing these details. Sorry to hear that setting the Theme Color and the contrast to Dark doesn't seem to work on..."