"Hi Karen, Thanks for reaching out! I see that you’ve opened a support case and are working with my teammate, Shiela. You’re in great hand..."

"Hi Vickie, Welcome to the E-Learning Heroes community! I see that you've connected with our support engineers, and are working with my te..."

"Hi Angel, Welcome to the E-Learning Heroes community! Have you tried reordering the scenes? If you need any help with this, you can reach..."

"Hi Carolynn, I'm sorry to hear that your co-workers have been running into this issue lately! That shouldn't be happening. If they have t..."

"Hi Shruthi, Welcome to the E-Learning Heroes community! The Content Library is not included in Storyline 3. If you’re looking to add char..."

"Hi Magdy, Welcome to the E-Learning Heroes community! I'm sorry to hear that you are experiencing this issue of Storyline running so slow..."

"Hi Stephen, Thank you for reaching out! I see that you’ve reached out to our Support Engineers, and are working with my teammate, Carlo. ..."

"Hi Christian, Welcome to the E-Learning Heroes community! I see that you’ve reached out to our Support Engineers, and are working with my..."

"Hi B Essien, Thank you for reaching out! We appreciate your feedback. Our latest release of Storyline 360 version 65 (Build 3.65.28121.0)..."

"Hi Steven, Thank you for reaching out! I understand it can be frustrating to receive an error message when trying to update your software..."

"Hi Damaris, I'm sorry to hear that you are experiencing this issue when attempting to update Storyline 360. I see that you’ve reached out..."

"Hi Michael, Thanks for checking in! Currently, I don't have an update on this feature request which would allow you to view a list of Rev..."

"Hi Danielle, Thanks for reaching out! I'm sorry to hear that you are experiencing this issue when working with a feedback master. To inve..."

"Hi S T, Thanks for reaching out! I'm sorry to hear that you are experiencing blurred resolution with a zoom region. I want to ask you a f..."

"Hi Viviane, I see that you’ve reached out to our Support Engineers and are working with my teammate, Renato! You’re in great hands. We’ll..."

"Hi Tom, Thank you for reaching out and sharing your updated workaround here for the community! I'm sorry to hear that you received an err..."

"Hi Andrea, Thank you for reaching out! Since this is an older post, I'd like to provide a quick update. You can create immersive learning..."

"Hi Vanessa, I'm happy to hear this issue has been resolved. Thank you for sharing your solution with the community! "

"Hi Tania, Thanks for reaching out! Our team monitors flagged or reported posts for false positives and releases them to the community as ..."

"Hi Adrian, Thanks for reaching out! I'm sorry to hear that you are experiencing an issue with the lock icon not changing into a check ico..."

"Hi Laura, Thank you for sharing what worked for you! I'm sure others in the community will find this helpful."

"Hi Melanie! Welcome to the E-Learning Heroes community. It's a great place to share ideas and find solutions! I wanted to quickly point o..."

"Hi Sally, Welcome to the E-Learning Heroes community! You don't have to take the tutorials in any specific order. We've created these sho..."

"Hi Cassandra, Thank you for reaching out! I'm sorry to hear that you are experiencing this issue when users close out the browser window...."

"Hi Andrey! I see that John opened a support case for you about rolling back to a previous version of Storyline 360. I want to confirm tha..."