Kelly Auner
Kelly Auner Staff
Customer Happiness Specialist at Articulate
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Kelly Auner replied to the discussion Publish Storyline without Tracking
"Hi Matthew, I see that you’ve reached out to our Support Engineers. You’re in great hands! We’ll continue the conversation in your suppor..."
  • almost 2 years ago05/19/22 at 12:33 pm (UTC)
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"Hi Renato, I'm sorry to hear that you are experiencing this issue when trying to change a shape's shadow! Here is a resource on how to ac..."
  • almost 2 years ago05/18/22 at 6:54 pm (UTC)
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"Hi Thaddeus, Thank you for your feedback! We currently have a feature request logged for the option to lock slides in place. I'll add you..."
  • almost 2 years ago05/18/22 at 1:46 pm (UTC)
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"Hi Zeinab, I'm sorry to hear that it is taking so long to publish to Review 360! Yesterday, we were experiencing some intermittent ..."
  • almost 2 years ago05/18/22 at 1:07 pm (UTC)
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"Hi Robbie! I went ahead and opened a support case on your behalf so we can investigate what's going on with your video volume in Review 3..."
  • 2 years ago05/17/22 at 1:47 pm (UTC)
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Kelly Auner replied to the discussion Preview Crashing
"Hi Hoa, I'm sorry to hear you are experiencing this issue! I see that you’ve reached out to our Support Engineers. You’re in great hands!..."
  • 2 years ago05/17/22 at 1:23 pm (UTC)
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Kelly Auner replied to the discussion No video, sound only
"Hi David, I saw you asked about this in another post. I've replied to your question here!"
  • 2 years ago05/17/22 at 1:16 pm (UTC)
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"Hi David, Welcome to the E-Learning Heroes community! I apologize for the issues you are experiencing when trying to publish videos. Firs..."
  • 2 years ago05/17/22 at 1:14 pm (UTC)
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"Hi Angelique, Welcome to the E-Learning Heroes community! Currently, only the course owner can update existing Review 360 content. ..."
  • 2 years ago05/16/22 at 7:30 pm (UTC)
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"Hi Amanda, We appreciate your feedback. Accessibility is very important to us, and we're committed to refining our Storyline 360 features..."
  • 2 years ago05/16/22 at 6:20 pm (UTC)
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Kelly Auner replied to the discussion Quizmaker reporting and tracking LMS
"Hi Gloria, I see that you’ve reached out to our Support Engineers. You’re in great hands! We’ll continue the conversation in your support..."
  • 2 years ago05/16/22 at 3:54 pm (UTC)
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Kelly Auner replied to the discussion Resultado de las evaluaciones
"Hi Danya, Welcome to the E-Learning Heroes community! I'd like to confirm with authoring tool you are using. Review 360 is for sharing co..."
  • 2 years ago05/16/22 at 3:35 pm (UTC)
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"Hi Vanessa, I see that you’ve reached out to our Support Engineers and are working with my teammate. You’re in great hands! We’ll continu..."
  • 2 years ago05/16/22 at 3:21 pm (UTC)
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Kelly Auner replied to the discussion Storyline 360 - Multiple Choice issue
"I'm happy to help, Cameron. Glad it worked!"
  • 2 years ago05/16/22 at 2:57 pm (UTC)
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"Hi Emmanual, Welcome to the E-Learning Heroes community! You can learn how to record narration here! Adding audio while p..."
  • 2 years ago05/16/22 at 2:41 pm (UTC)
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Kelly Auner replied to the discussion Storyline 360 - Multiple Choice issue
"Hi Cameron, Welcome to the E-Learning Heroes community! I want to confirm that you would like all of the options to appear at the same ti..."
  • 2 years ago05/16/22 at 2:40 pm (UTC)
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"Hi Adriette, Welcome to the E-Learning Heroes community! I see that you’ve reached out to our Support Engineers and are working with my t..."
  • 2 years ago05/16/22 at 2:06 pm (UTC)
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Kelly Auner replied to the discussion Timeline Shortcuts
"Hi Xpan Interactive Ltd. 10, Welcome to the E-Learning Heroes community! Here is a list of keyboard shortcuts to help spe..."
  • 2 years ago05/13/22 at 4:12 pm (UTC)
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"Hi Mark, I'm sorry to hear that you are experiencing this issue! The last major change to Review 360 was released in March. You can find ..."
  • 2 years ago05/13/22 at 2:57 pm (UTC)
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"Hi, Everyone! I have some great news to share! We just released a really cool feature that now displays minutes and seconds in Timeline. ..."
  • 2 years ago05/11/22 at 6:58 pm (UTC)
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"Hi, Everyone! I have some great news to share! We just released a really cool feature that now displays minutes and seconds in Timeline. ..."
  • 2 years ago05/11/22 at 6:58 pm (UTC)
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"Hi, Everyone! I have some great news to share! We just released a really cool feature that now displays minutes and seconds in Timeline. ..."
  • 2 years ago05/11/22 at 6:57 pm (UTC)
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"Hi Darcy, I see that you're working with one of our Support Engineers. You're in great hands! We'll continue the conversation in your sup..."
  • 2 years ago05/11/22 at 1:40 pm (UTC)
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Kelly Auner replied to the discussion Storyline Crashes While Previewing
"Hi Sandra, Welcome to the E-Learning Heroes community! I'm sorry to hear that you are experiencing this issue. There a few things ..."
  • 2 years ago05/11/22 at 1:32 pm (UTC)
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Kelly Auner replied to the discussion ERROR desktop.min.css.map
"Hi Marita, I see that you’ve reached out to our Support Engineers and are working with my teammate. You’re in great hands! We’ll continue..."
  • 2 years ago05/11/22 at 12:25 pm (UTC)