Lauren Connelly
Lauren Connelly Staff
Supervisor, Customer Happiness Team at Articulate
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Lauren Connelly replied to the discussion Paragraph spacing on slide master
"Hi Douglas! I'm happy to hear the update solved the paragraph spacing issue! Our team is still looking into the second issue of copying o..."
  • almost 5 years ago07/26/19 at 1:07 pm (UTC)
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Lauren Connelly replied to the discussion Experience with xAPI / Tin Can Files
"Hi Kavita! Let's see if we can make this easier! Storyline 360 has quiz features that set the number of attempts. As far as LMS out..."
  • almost 5 years ago07/26/19 at 1:01 pm (UTC)
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Lauren Connelly replied to the discussion Reset quiz questions to initial state ?
"Happy to help, Claire!"
  • almost 5 years ago07/26/19 at 12:38 pm (UTC)
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"Hi Federico, Good question! Yes, the motion path with trigger also works with icons. Since this discussion is a bit dated, I'm not ..."
  • almost 5 years ago07/25/19 at 7:14 pm (UTC)
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Lauren Connelly replied to the discussion digital zoom capability?
"Hi Christie! Storyline does offer animations which include a "zoom" feature, but any changes to the actual video should be done in a soft..."
  • almost 5 years ago07/25/19 at 4:18 pm (UTC)
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Lauren Connelly replied to the discussion SL 360, Notes issues
"You're on it Jerry! Thanks for your quick response. Hi Nicole, Yes, the "notes" section is a feature for each slide. If you feel th..."
  • almost 5 years ago07/25/19 at 3:48 pm (UTC)
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Lauren Connelly replied to the discussion Return all Drag and Drop items
"Hi Christopher! There are a few ways to complete this! If you're using the drag and drop in the freeform question type, you need to follo..."
  • almost 5 years ago07/25/19 at 3:43 pm (UTC)
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"Hi Marichelle! We always appreciate the feedback! I'll include your comments in our feature request discussion. Thank you!"
  • almost 5 years ago07/25/19 at 12:58 pm (UTC)
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Lauren Connelly replied to the discussion Storyline 2 developer - Melbourne based
"Hi Kristian! Sounds like a good gig! I'd recommend posting this on our Job Hub!"
  • almost 5 years ago07/25/19 at 12:30 pm (UTC)
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Lauren Connelly replied to the discussion Preview Not Working
"Hi Alfred! I can see where that would be frustrating! If you save your file and "restart" your computer, does that help? Ofte..."
  • almost 5 years ago07/25/19 at 12:10 pm (UTC)
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"We love to see people sharing their tips and tricks! I know this will be helpful for others who run into a similar road block. Thank you ..."
  • almost 5 years ago07/24/19 at 4:26 pm (UTC)
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"Hi Geoffrey! Thanks for sharing that file with us! Looks great! I went ahead and tested "Resources", mov. file, and the exit course butto..."
  • almost 5 years ago07/24/19 at 4:21 pm (UTC)
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"Hi Rick, Thank you for including the image! It's always helpful to see what your screen looks like. Are you able to confirm which version..."
  • almost 5 years ago07/24/19 at 3:30 pm (UTC)
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"Hi Cindy! I can see how that would be distracting! Are you comfortable sharing your file so I can what's happening on your end? You can a..."
  • almost 5 years ago07/24/19 at 12:57 pm (UTC)
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"Hi Jeannette, It looks like you've submitted a case (01892740). We have received your story file and it looks like our one of our Support..."
  • almost 5 years ago07/23/19 at 7:37 pm (UTC)
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"Hello James, Dan, and Eric! I have good news! We just launched the newest version Storyline 360, v3.30.19518.0 this morni..."
  • almost 5 years ago07/23/19 at 5:53 pm (UTC)
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Lauren Connelly replied to the discussion Audio Not Playing Upon First Visit
"Hi! I'm pleased to announce that we released a new version for Storyline 360, v3.30.19518.0 this morning! One of the many reaso..."
  • almost 5 years ago07/23/19 at 5:51 pm (UTC)
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Lauren Connelly replied to the discussion Audio Trouble in Safari
"Thank you everyone who chimed in on this discussion! I have great news! We just launched the newest version Storyline 360, v3.30.195..."
  • almost 5 years ago07/23/19 at 5:48 pm (UTC)
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Lauren Connelly replied to the discussion Trouble with quiz question in Storyline 360
"We have good news Jane and Fabio! The newest version of Storyline 360, v3.30.19518.0 was released this morning and included a fix to..."
  • almost 5 years ago07/23/19 at 5:35 pm (UTC)
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"Hi Daniel! I'm happy to let you know we launched the newest update (v3.30.19518.0) for Storyline 360 this morning! This update comes with..."
  • almost 5 years ago07/23/19 at 4:28 pm (UTC)
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"Don't fret, we heard you loud and clear! Today we released our newest version of Storyline 360, v3.30.19518.0, which includes a fix ..."
  • almost 5 years ago07/23/19 at 3:54 pm (UTC)
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Lauren Connelly replied to the discussion Quiz Fail even though all questions correct
"Great news! Today we released the newest version of Storyline 360, build 3.30.19518.0! You will notice the issue where a resul..."
  • almost 5 years ago07/23/19 at 3:34 pm (UTC)
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"Hi Kelly! This problem can occur when files are being moved from a local drive to network drive, and then being sent/viewed by user..."
  • almost 5 years ago07/23/19 at 2:17 pm (UTC)
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"Hi Kevin! A .quiz file includes the questions, answers, feedback notes, etc. A .quiztemplate file is just the format without the question..."
  • almost 5 years ago07/23/19 at 1:48 pm (UTC)
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"Hi Sam! If the slides are identical, then you could make the changes to one slide and duplicate it. Then you wouldn't need to reproduce t..."
  • almost 5 years ago07/22/19 at 8:17 pm (UTC)