Lauren Connelly
Lauren Connelly Staff
Supervisor, Customer Happiness Team at Articulate
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Lauren Connelly replied to the discussion File unexpected stopped working
"Hello Gustavo! Are you saving the file locally or to a shared/network drive? We recommend always saving and publishing Storyline projects..."
  • 2 years ago03/28/22 at 3:09 pm (UTC)
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"Hi Patricia! I understand that you're finding the focus order is read inconsistently when using NVDA and the course is located in an LMS ..."
  • 2 years ago03/28/22 at 3:06 pm (UTC)
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"Hello Riya! I am seeing something different on my end. The comments are shown on the slide where they were added in both the Feedback sec..."
  • 2 years ago03/28/22 at 1:18 pm (UTC)
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"Hello Chelsie! We are happy to help! It sounds like you're expanding the screen recordings but the recording is resized after the zoom re..."
  • 2 years ago03/28/22 at 1:10 pm (UTC)
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Lauren Connelly replied to the discussion Closed Caption size and color
"Hello howard! This isn't currently customizable when publishing to video. If that changes, I'll be sure to update you in this discussion."
  • 2 years ago03/25/22 at 5:48 pm (UTC)
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Lauren Connelly replied to the discussion Can not upload to Review
"Hello Charlotte! I'm happy to help! I understand that you're trying to publish a course to Review 360 but it is not working. There are so..."
  • 2 years ago03/25/22 at 3:57 pm (UTC)
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Lauren Connelly replied to the discussion Closed Caption Icon does not appear
"Hi MaryLou! I see that you've reached out to our Support Engineers and are working with my teammate, Matthew! You're in great hands. We’l..."
  • 2 years ago03/25/22 at 3:50 pm (UTC)
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"I wanted to update this discussion related to an issue reported where using jQuery selectors / jQuery's $.ajax() function in JavaScript t..."
  • 2 years ago03/24/22 at 4:17 pm (UTC)
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Lauren Connelly replied to the discussion Javascript problem due to the update ?
"I wanted to update this discussion related to an issue reported where using jQuery selectors / jQuery's $.ajax() function in JavaScript t..."
  • 2 years ago03/24/22 at 4:17 pm (UTC)
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Lauren Connelly replied to the discussion Options to pay for Articulate Licenses
"Hello Reuben! You can connect with our Sales team via email at sales@articulate.com."
  • 2 years ago03/24/22 at 12:39 pm (UTC)
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"Hello Anna! I see that we received this file in your support case and my teammate, Carlo, is continuing to work with you via email."
  • 2 years ago03/24/22 at 12:35 pm (UTC)
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Lauren Connelly replied to the discussion Retry Quiz in Storyline 360
"Hi Jody! We are happy to help! Since this discussion is somewhat dated, we'll want to start from the beginning. I understand that you are..."
  • 2 years ago03/22/22 at 3:46 pm (UTC)
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"Hello Miroslava! This sounds like an interesting build! I'm sure we have community members who have created something similar and can hel..."
  • 2 years ago03/22/22 at 3:35 pm (UTC)
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Lauren Connelly replied to the discussion Storyline Block "Jumping" inside a Rise
"Hi all! I'm excited to share that we've released Storyline 360 (Build 3.62.27371.0) and included in this update is the fix for the bug wh..."
  • 2 years ago03/22/22 at 1:24 pm (UTC)
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"Hi all! I'm excited to share that we've released Storyline 360 (Build 3.62.27371.0) and included in this update is the fix for the bug wh..."
  • 2 years ago03/22/22 at 1:23 pm (UTC)
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Lauren Connelly replied to the discussion Storyline Block "Jumping" in Browser Window
"Hi all! I'm excited to share that we've released Storyline 360 (Build 3.62.27371.0) and included in this update is the fix for the bug wh..."
  • 2 years ago03/22/22 at 1:23 pm (UTC)
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Lauren Connelly replied to the discussion Comments in Bold and/or Italic
"Hello Mark! This hasn't been a feature added to Review 360 yet. I've added your comments to our feature report and linked this conversati..."
  • 2 years ago03/18/22 at 1:14 pm (UTC)
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Lauren Connelly replied to the discussion Select and move multiple Items in Tab order
"I don't have an update to share, Noemie! We are seeing how impactful this feature is and will continue working with our team to determine..."
  • 2 years ago03/18/22 at 1:08 pm (UTC)
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"Hello ravi! There isn't a way to trigger when the media completes for embedded videos. I found a similar discussion that might be helpful..."
  • 2 years ago03/18/22 at 12:58 pm (UTC)
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"Hello Paul! The text can obviously be changed but the black bar isn't removable in Replay."
  • 2 years ago03/18/22 at 12:43 pm (UTC)
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Lauren Connelly replied to the discussion Quiz question responses
"Hello Mark! I'm happy to help! I'm seeing each question uses a different Feedback format. You can customize the appearance of this in the..."
  • 2 years ago03/17/22 at 6:57 pm (UTC)
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"Hello Jim! Have you tried selecting Show Slide Draw Contents via Player > Menu > Question Bank Toggle?"
  • 2 years ago03/17/22 at 6:49 pm (UTC)
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Lauren Connelly replied to the discussion Attestation Page in Storyline 360
"Hello Francine! I am finding other threads with a similar request! You can find those listed below: https://community.articulate.com/dis..."
  • 2 years ago03/17/22 at 5:20 pm (UTC)
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Lauren Connelly replied to the discussion Focus Order Master Slides
"Hello Russ! Thank you for returning to this discussion to clarify your request! I'll share each of these with my team and keep you update..."
  • 2 years ago03/17/22 at 5:16 pm (UTC)
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"Hello Beth! I see that you've reached out to our Support Engineers and are working with my teammate, Jan! You're in great hands. We’ll co..."
  • 2 years ago03/17/22 at 5:10 pm (UTC)