Magnus Nirell
Magnus Nirell Staff
Quality Assurance Manager at Articulate
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Magnus Nirell replied to the discussion New Storyline Feature: Closed Captions
"Kathy, I was not able to duplicate the issue. Would you be able to send me the project file?"
  • over 4 years ago11/08/17 at 6:01 pm (UTC)
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Magnus Nirell replied to the discussion New Storyline Feature: Closed Captions
"Kathy I will take a look, thanks."
  • over 4 years ago11/08/17 at 5:56 pm (UTC)
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Magnus Nirell replied to the discussion New Storyline Feature: Closed Captions
"Janet, we are close to a fix for the Flash issue internally. We will have an update for this as soon as possible."
  • almost 5 years ago09/25/17 at 4:24 pm (UTC)
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Magnus Nirell replied to the discussion New Storyline Feature: Closed Captions
"Yeah, it's the same issue. We are looking at it. "
  • almost 5 years ago09/18/17 at 8:38 pm (UTC)
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Magnus Nirell replied to the discussion New Storyline Feature: Closed Captions
"Hi Janet, I looked at the issue with apostrophes and did not have the same problem. The text looked correct for me in both preview and in..."
  • almost 5 years ago09/15/17 at 10:48 am (UTC)
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"Sam, I have sent you an email. I will take a look at this as soon as I get a sample from you."
  • almost 5 years ago07/14/17 at 4:13 pm (UTC)
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Magnus Nirell replied to the discussion Translation export error
"We have had no luck reproduce this issue internally. It looks like the issue occurs where we try to automate Word at the end of the publi..."
  • almost 9 years ago07/26/13 at 4:26 pm (UTC)
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"This seem to be just a redraw issue. As soon as you click away (set focus on another object) the name will update."
  • almost 9 years ago07/09/13 at 6:33 am (UTC)
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Magnus Nirell replied to the discussion Bug in Storyline Menu?
"It works correctly when you click the item in the menu but it doesn't work when you use the Next button to navigate. I have opened a bug ..."
  • 9 years ago06/25/13 at 7:09 am (UTC)
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"Bruce, to make this easier, select the image, then in the ribbon under the Format menu, select Rotate-Flip Horizonatal"
  • over 9 years ago01/25/13 at 11:35 am (UTC)
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Magnus Nirell replied to the discussion Font issues in Storyline
"Antoon, any font that you add to your system will show up in the list of available fonts inside Storyline. You need to restart Storyline ..."
  • over 9 years ago01/02/13 at 5:38 am (UTC)
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"Please see: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/type-1-font-handling-messed-up-by-december-11-2012/..."
  • over 9 years ago12/13/12 at 12:00 pm (UTC)
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Magnus Nirell replied to the discussion Translation Features
"Sean, i looked at the file and don't see anything strange about it. Are you available for a call/web meeting today so we can resolve this?"
  • almost 10 years ago09/25/12 at 9:21 am (UTC)
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Magnus Nirell replied to the discussion Translation Features
"Sean, can you open this document in Word without any error messages? Can you email me the Word doc so i can take a look at it? mnirell@ar..."
  • almost 10 years ago09/25/12 at 9:03 am (UTC)
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Magnus Nirell replied to the discussion Translation Features
"Zara and Bruce, we have fixed the issue with question banks. You can download a "newer" update from the same location. Just make sure to ..."
  • almost 10 years ago08/13/12 at 5:54 pm (UTC)
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Magnus Nirell replied to the discussion Translation Features
"Bruce, it's a bug, we are on it."
  • almost 10 years ago08/10/12 at 1:26 pm (UTC)
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Magnus Nirell replied to the discussion Wacom Tablet Issue
"Hey, sorry for the slow response. We don't know what the issue is. Would you be able to hook up in a web meeting and show me what is goin..."
  • almost 10 years ago08/02/12 at 3:32 pm (UTC)
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"Rebecka, if you remember, can you tell me the name of the template that you downloaded?"
  • 10 years ago06/29/12 at 1:03 pm (UTC)
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"No worries, we will fix. Bug is being worked on."
  • 10 years ago06/22/12 at 11:02 am (UTC)
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"Thanks Bruce for finding and tracking this down. We will fix this issue."
  • 10 years ago06/22/12 at 9:16 am (UTC)
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Magnus Nirell replied to the discussion Captivate SWF's in Storyline
"Zola, We have made a fix for this but it was specific to some SWF's. What exactly don't work for you when you import the SWF's from Prese..."
  • 10 years ago06/16/12 at 7:25 pm (UTC)
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Magnus Nirell replied to the discussion Problem with Text box with cyrillic text
"The good news is that this issue has been fixed. The bad news is that there is no work around. The fix will be part of the next release ..."
  • 10 years ago05/31/12 at 8:37 am (UTC)
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Magnus Nirell replied to the discussion Problems with variables
"Carlos, please email me your project file (mnirell@articulate.com) and let me know what slide you want me to add an example to."
  • 10 years ago05/25/12 at 6:37 am (UTC)
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Magnus Nirell replied to the discussion Timed Quiz with Question Bank issue
"OK, here is some good news, this bug has been fixed. Next release will have this fix (and other fixes and features added). Can't say when..."
  • 10 years ago05/25/12 at 5:41 am (UTC)
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Magnus Nirell replied to the discussion Problems with variables
"Hi Carlos, I attached a quick little story file to show you how to do this but it is not complete."
  • 10 years ago05/21/12 at 5:49 am (UTC)