"Kathy, I was not able to duplicate the issue. Would you be able to send me the project file?"

"Kathy I will take a look, thanks."

"Janet, we are close to a fix for the Flash issue internally. We will have an update for this as soon as possible."

"Yeah, it's the same issue. We are looking at it. "

"Hi Janet, I looked at the issue with apostrophes and did not have the same problem. The text looked correct for me in both preview and in..."

"Sam, I have sent you an email. I will take a look at this as soon as I get a sample from you."

"We have had no luck reproduce this issue internally. It looks like the issue occurs where we try to automate Word at the end of the publi..."

"This seem to be just a redraw issue. As soon as you click away (set focus on another object) the name will update."

"It works correctly when you click the item in the menu but it doesn't work when you use the Next button to navigate. I have opened a bug ..."

"Bruce, to make this easier, select the image, then in the ribbon under the Format menu, select Rotate-Flip Horizonatal"

"Antoon, any font that you add to your system will show up in the list of available fonts inside Storyline. You need to restart Storyline ..."

"Please see: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/type-1-font-handling-messed-up-by-december-11-2012/..."

"Sean, i looked at the file and don't see anything strange about it. Are you available for a call/web meeting today so we can resolve this?"

"Sean, can you open this document in Word without any error messages? Can you email me the Word doc so i can take a look at it? mnirell@ar..."

"Zara and Bruce, we have fixed the issue with question banks. You can download a "newer" update from the same location. Just make sure to ..."

"Bruce, it's a bug, we are on it."

"Hey, sorry for the slow response. We don't know what the issue is. Would you be able to hook up in a web meeting and show me what is goin..."

"Rebecka, if you remember, can you tell me the name of the template that you downloaded?"

"No worries, we will fix. Bug is being worked on."

"Thanks Bruce for finding and tracking this down. We will fix this issue."

"Zola, We have made a fix for this but it was specific to some SWF's. What exactly don't work for you when you import the SWF's from Prese..."

"The good news is that this issue has been fixed. The bad news is that there is no work around. The fix will be part of the next release ..."

"Carlos, please email me your project file (mnirell@articulate.com) and let me know what slide you want me to add an example to."

"OK, here is some good news, this bug has been fixed. Next release will have this fix (and other fixes and features added). Can't say when..."

"Hi Carlos, I attached a quick little story file to show you how to do this but it is not complete."