Martika Cox
Martika Cox Staff
Product Champion, RISE at Articulate
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Martika Cox replied to the discussion New Rise Feature: Sidebar Visibility
"Hi Kevin, Thanks for sharing your course. I took a look and I can view the sidebar as a learner with no issue. Were you perhaps looking..."
  • over 5 years ago11/14/18 at 10:17 pm (UTC)
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Martika Cox replied to the discussion Horrible quality when uploading images
"Hi Forvaltningssenter EPJ, Sorry you’re having some trouble with this. Our team has logged this issue and are working to get a fix out...."
  • over 5 years ago11/14/18 at 9:34 pm (UTC)
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"Hi Brenda, Thank you for your feedback. It sounds like this is a feature that would make authoring in Rise easier for you. We would lov..."
  • over 5 years ago11/14/18 at 3:51 pm (UTC)
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Martika Cox replied to the discussion Cannot load images in project(s)
"Hi All, I have good news! We have fixed this issue with Rise. If you have any questions please don’t hesitate to reach out."
  • over 5 years ago11/13/18 at 10:32 pm (UTC)
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Martika Cox replied to the discussion rise photo problems
"Hi Katherine, Good news - we have fixed this issue with Rise. If you have any questions please don't hesitate to reach out!"
  • over 5 years ago11/13/18 at 10:31 pm (UTC)
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Martika Cox replied to the discussion Rise - adding popup text box
"Hi all, Thanks for sharing your +1s! If we add this to our new feature roadmap in the future, we'll definitely let you know."
  • over 5 years ago11/13/18 at 10:07 pm (UTC)
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Martika Cox replied to the discussion XLIFF import only once?
"Hi Rebecca, I’m sorry you’re having some trouble. It’s okay to import your XLIFF file more than once - so no worries there. Sometimes ..."
  • over 5 years ago11/13/18 at 9:35 pm (UTC)
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Martika Cox replied to the discussion Labeled graphic image
"Hi Daniel, I don’t have an update right now, but our team has been made aware of this issue and I’ll share an update as soon as I can."
  • over 5 years ago11/13/18 at 7:15 pm (UTC)
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Martika Cox replied to the discussion Translation of Rise Course
"Hi Lloyd, Sorry that you’ve hit a roadblock here. We’re actually recommending SmartCat now. We’ve found that’s working better for folks...."
  • over 5 years ago11/13/18 at 7:14 pm (UTC)
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"Hi everyone, I have good news! We have fixed this issue with Rise and have removed Rise from the browser’s title tag. If you have any q..."
  • over 5 years ago11/13/18 at 7:03 pm (UTC)
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"Hi Gerald, Good news - we have now fixed this issue by removing Rise from the browser’s title tag. If you need help with anything else ..."
  • over 5 years ago11/13/18 at 7:02 pm (UTC)
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Martika Cox replied to the discussion Create Blocks Templates in Rise--how?
"Hi Tracy, Good news - we have now fixed this issue and you should be able to scroll through the blocks library freely. Thank you again ..."
  • over 5 years ago11/13/18 at 7:00 pm (UTC)
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"Hi Eric, I’m sorry that you’re having some trouble here. The quickest way to resolve this issue is to have our Support Team take a look..."
  • over 5 years ago11/13/18 at 5:06 pm (UTC)
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Martika Cox replied to the discussion rise photo problems
"Hi Katherine, Sorry that you're experiencing trouble with this! We're currently monitoring this issue and we'll update you as soon as w..."
  • over 5 years ago11/13/18 at 4:48 pm (UTC)
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Martika Cox replied to the discussion Cannot load images in project(s)
"Hi All, Sorry that you're experiencing trouble with this! We're currently monitoring this issue and we'll update you as soon as we can...."
  • over 5 years ago11/13/18 at 4:47 pm (UTC)
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"Hi there, Thank you for your question! Right now, there isn’t a way to require learners to view embedded content before moving onto anot..."
  • over 5 years ago11/12/18 at 8:36 pm (UTC)
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Martika Cox replied to the discussion New Rise Feature: Sidebar Visibility
"Hi Kevin, I’m sorry that you aren’t seeing your sidebar. Can you send me a copy of your course and I can take a look?  Here’s how: O..."
  • over 5 years ago11/12/18 at 6:30 pm (UTC)
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Martika Cox replied to the discussion NEW IN RISE: Faster Authoring
"Hi Beverly, Sorry that you’re having some trouble. Let’s see if we can get you going. Here’s a quick Peek video demonstrating a simple ..."
  • over 5 years ago11/12/18 at 3:30 pm (UTC)
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Martika Cox replied to the discussion Accessibility in Rise
"Hi Rich, Continuing to work towards getting Rise in line with WCAG guidelines is high on our priority list. I don't have any updated ti..."
  • over 5 years ago11/12/18 at 3:20 pm (UTC)
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Martika Cox replied to the discussion Text entry blank in Rise
"Hi Kelly, Right now, there isn’t a way to do this. It looks like there is already a feature request out for this one, so we’ll make sure..."
  • over 5 years ago11/12/18 at 3:19 pm (UTC)
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Martika Cox replied to the discussion Rise Down?
"Hi Michelle, I’m sorry that you hit a roadblock here. I checked on the status of your support ticket and it looks like your course has b..."
  • over 5 years ago11/09/18 at 4:55 pm (UTC)
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Martika Cox replied to the discussion NEW IN RISE: Faster Authoring
"Hi Stuart, Yes, that’s correct. However, this change will not affect any of your existing video lessons. Our team has logged a feature ..."
  • over 5 years ago11/08/18 at 9:54 pm (UTC)
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"Hi Mhairi, Thanks for sharing your +1! If we add this to our new feature roadmap in the future, we'll definitely let you know."
  • over 5 years ago11/08/18 at 7:52 pm (UTC)
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Martika Cox replied to the discussion Custom font for the side menu?
"Hi Lucie, I’m sorry that you’re having a problem here. If you’re trying to use characters that are not in the default font the browser w..."
  • over 5 years ago11/08/18 at 7:48 pm (UTC)
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Martika Cox replied to the discussion Co-Owners for Rise Courses
"Hi Jon, I wanted to let you know that by leaving a comment you are now subscribed to this conversation. That way you’ll be notified of a..."
  • over 5 years ago11/08/18 at 7:47 pm (UTC)