Martika Cox
Martika Cox Staff
Product Champion, RISE at Articulate
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"Hi Kristina, I’m sorry you’re having an issue here. Our team is looking into what’s going on and we’ll update you as soon as we can. Y..."
  • over 5 years ago11/27/18 at 3:30 pm (UTC)
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Martika Cox replied to the discussion New Rise feature: Custom Text Labels
"Hi Chris, I’m sorry you’re having trouble with this. The quickest way to resolve this issue is to have our Support Team take a look. Yo..."
  • over 5 years ago11/27/18 at 3:28 pm (UTC)
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Martika Cox replied to the discussion New Rise feature: Custom Text Labels
"Hi Flavia, I’m sorry that you’re having some trouble here. The quickest way to resolve this issue is to have our Support Team take a lo..."
  • over 5 years ago11/27/18 at 3:27 pm (UTC)
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"Hi Robin, I’m sorry that you’re having trouble with this. It looks like you might be adding section headers instead of lessons. To add..."
  • over 5 years ago11/27/18 at 3:26 pm (UTC)
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"Hi Shane and Ole, I’m sorry that you’re having an issue here. Our team is aware of this problem and is working to get a fix out. I’ve a..."
  • over 5 years ago11/27/18 at 3:25 pm (UTC)
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"Hi Andrea, Thanks for your question. Right now, there isn’t a way to do this. However, we do have a feature request in the queue and we..."
  • over 5 years ago11/27/18 at 3:22 pm (UTC)
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Martika Cox replied to the discussion Rise xApi: detect connection loss
"Hi Giorgio, Thanks for your question. Right now, there isn’t a way to detect that the course is no longer communicating with the LRS. ..."
  • over 5 years ago11/27/18 at 3:19 pm (UTC)
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"Hi Stephanie and Katie! I'm sorry you've both hit a roadblock here. The quickest way to resolve this issue is to have our Support Team ..."
  • over 5 years ago11/26/18 at 8:04 pm (UTC)
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Martika Cox replied to the discussion Rise: New Employee Orientation Example
"Hi Lauren, Anthony, and Karen, I hope you're all enjoying Rise so far! I sent each of you a copy of the course. If you have any questi..."
  • over 5 years ago11/26/18 at 2:50 pm (UTC)
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"Hi Jeremy, I'm sorry you're stuck here. Looks like our Support Team has been trying to get in contact with you. Try taking a look in you..."
  • over 5 years ago11/21/18 at 7:49 pm (UTC)
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Martika Cox replied to the discussion error in Rise
"Hi Megan, Sorry you’re having some trouble with this. Our team has logged this issue and are working to get a fix out. I’ll reach out t..."
  • over 5 years ago11/20/18 at 4:17 pm (UTC)
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"Hi Katy, Right now, there isn’t a way to change the course loading message. If having this ability is something that would improve your..."
  • over 5 years ago11/20/18 at 3:58 pm (UTC)
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"Hi David, We have a feature request logged for this ability but it’s not something available right now. I’ve included your question in ..."
  • over 5 years ago11/20/18 at 3:22 pm (UTC)
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Martika Cox replied to the discussion Adding Labelled Graphics in Rise
"Hi Liz, Thanks for reaching out! Right now, there isn't a way to do this in Rise. It sounds like this is a feature that would make aut..."
  • over 5 years ago11/19/18 at 8:35 pm (UTC)
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Martika Cox replied to the discussion Process block trouble
"Hi Melissa, I’m sorry that you’re having trouble with this. Good news - you can do this in Rise. Here’s a quick Peek video that shows ..."
  • over 5 years ago11/19/18 at 8:28 pm (UTC)
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"Hi Angela, Great - we appreciate your feedback! We'll make sure to share any updates on this request with you here."
  • over 5 years ago11/19/18 at 4:45 pm (UTC)
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Martika Cox replied to the discussion Metadata in scorm package
"Hi Divya, Thanks for reaching out to us. You’re correct - the course description is not included in the metadata. If having this abili..."
  • over 5 years ago11/19/18 at 4:42 pm (UTC)
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Martika Cox replied to the discussion NEW in Rise: Export for Translation
"Hi Ivor, I'm sorry that you were experiencing some trouble earlier. It sounds like you found a solution- but if you are still having tr..."
  • over 5 years ago11/17/18 at 3:55 am (UTC)
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Martika Cox replied to the discussion NEW in Rise: Export for Translation
"Hi Salome, I’m sorry that you’re having some trouble here. The quickest way to resolve this issue is to have our Support Team take a lo..."
  • over 5 years ago11/17/18 at 3:53 am (UTC)
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"Hi there, Sorry that you’ve had some trouble here. Right now, you can only track completion of the Storyline block in Rise. That means ..."
  • over 5 years ago11/16/18 at 8:07 pm (UTC)
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"Hi James, Sorry you hit a roadblock here. You’re correct, there isn’t a viable way to do that in Rise unless- as Jonathan mentioned- th..."
  • over 5 years ago11/16/18 at 7:06 pm (UTC)
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Martika Cox replied to the discussion Reviewing WBTs Created in Rise
"Hi Veronica, Thanks for jumping in here! Hi Kelli, If you still have questions around publishing a Rise course to Articulate Review he..."
  • over 5 years ago11/15/18 at 9:40 pm (UTC)
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Martika Cox replied to the discussion My Rise Wish List
"Hi David, Thanks for sharing your ideas here! We have a feature request logged for the ability to skip the course overview page, but it..."
  • over 5 years ago11/15/18 at 9:39 pm (UTC)
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Martika Cox replied to the discussion Merriweather Font
"Hi Donna, Sorry you've hit a roadblock here. The font we use in Rise is Merriweather Latin - you can download it here. If you have mor..."
  • over 5 years ago11/15/18 at 9:36 pm (UTC)
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Martika Cox replied to the discussion Centre Title in Process Blocks
"Hi Ilona, Right now, there isn’t a way to do this in Rise. We have a feature request logged for this feature but it’s not something ava..."
  • over 5 years ago11/15/18 at 5:13 pm (UTC)