Mary Channon
Mary Channon
Combined Insurance
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"I think Will already suggested you may need 1 result page only. I'm pretty sure it will need to be published as Scorm 2004 and there is a..."
  • 4 months ago06/29/20 at 2:54 pm (UTC)
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Mary Channon replied to the discussion Course length/total time
"Esther - you have to click on the ellipses at the top by the title, and then you'll see estimated duration. Then you have to MANUAL..."
  • 1 year ago09/16/19 at 3:00 pm (UTC)
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Mary Channon replied to the discussion Course length/total time
"Hi Crystal - thanks for submitting the feature request.  Just so I can confirm with someone on my team asking about this - as of now, if ..."
  • over 1 year ago03/25/19 at 3:05 pm (UTC)
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"I had no idea there was a new Complete course trigger, and I think my life is about to change because I hate the "based on number of slid..."
  • 2 years ago08/28/18 at 2:27 pm (UTC)
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"The course will close with that trigger, but it will not mark the course complete if you are wondering that. That must be set up when y..."
  • 2 years ago08/28/18 at 1:21 pm (UTC)
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"I am experiencing an issue when a user tries to open a link to a .pdf or .doc or .jpg file that is part of our Storyline 360 course while..."
  • over 2 years ago02/02/18 at 9:31 pm (UTC)
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"Now that I have updated Storyline, when I launch the course from LMS and scorm cloud in Chrome, the issue seems to be resolved . BUT NOW..."
  • over 2 years ago02/02/18 at 8:50 pm (UTC)
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"Ha! Well, I just updated last week, but I see now there is another update. Thanks, I'll give it a try!"
  • over 2 years ago02/01/18 at 10:27 pm (UTC)
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"YES, I can. I wonder what could be happening then because whenever I publish it and test, it won’t play through on the first view of the..."
  • over 2 years ago02/01/18 at 8:01 pm (UTC)
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"Sorry to bring this back up.... I have a project where the title slide audio keeps cutting off 1-2 seconds into the project launching - a..."
  • over 2 years ago01/31/18 at 4:26 pm (UTC)
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"Maybe it is just an old template that someone created long ago and applied that effect.  So maybe not a default, but it is like that in a..."
  • almost 3 years ago01/12/18 at 4:49 pm (UTC)
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"I have a user reporting issues with functionality "When I click Resume, Next, Help nothing happens." The course is within our LMS, and o..."
  • almost 3 years ago01/12/18 at 4:15 pm (UTC)
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"And aren't many of the default button states for Down or Hover set to have shadow text? Does this mean I would need to edit all of those?..."
  • almost 3 years ago01/12/18 at 4:12 pm (UTC)
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"I really suggest calling back and talking to another rep. I am a designer and our CSOD LMS admin and we literally JUST went through this..."
  • almost 3 years ago11/21/17 at 4:01 pm (UTC)
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"Bob- You have to open a gps ticket with CSOD to have the launch window disabled.  Only way to fix within. CSOD. For scorm 2004, in play..."
  • almost 3 years ago11/20/17 at 4:46 pm (UTC)
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Mary Channon replied to the discussion Pricing
"For 360, from the link you shared, I see that is shows $599 for first year if you are upgrading from SL.  But what is the annual price af..."
  • over 3 years ago07/20/17 at 8:01 pm (UTC)
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"I do not have video issues, just audio issues, as in the audio is not playing.  All the slide animations work, timeline etc, but no sound..."
  • over 3 years ago04/07/17 at 5:34 pm (UTC)
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"I'm on chrome 56 which according to google is the latest version for android - and this seems to be happening again.  No way to further u..."
  • over 3 years ago04/07/17 at 5:26 pm (UTC)
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Mary Channon replied to the discussion iOS 10 - Playing Videos
"No problem - however, we are not on Beta 10.2 and our LMS claims to have done something on their end and pushed out an update - and once ..."
  • almost 4 years ago11/14/16 at 2:54 pm (UTC)
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Mary Channon replied to the discussion iOS 10 - Playing Videos
"That is also what I have heard as with Cornerstone they had to apply a patch on their end to meet-up with iOS - once they did, our videos..."
  • almost 4 years ago11/14/16 at 2:44 pm (UTC)
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Mary Channon replied to the discussion iOS 10 - Playing Videos
"Have you tested it - does it work for you now in Cornerstone Tim? Or have they not deployed the fix yet? Because I just tested a course..."
  • almost 4 years ago11/02/16 at 9:57 pm (UTC)
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"I have been trying to get info from them - the thread you posted is very helpful though, it makes me feel sane about the fact that it isn..."
  • almost 4 years ago11/01/16 at 10:11 pm (UTC)
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Mary Channon replied to the discussion iOS 10 - Playing Videos
"Very curious as well about cornerstone.  I was told a patch had to be made and would be updated tomorrow, I'm assuming applying a "patch"..."
  • almost 4 years ago11/01/16 at 10:05 pm (UTC)
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Mary Channon started a new discussion Course videos not playing on Ipad or Iphone IOS10.1?
"Hello! I am trying to view courses created in Storyline 2 via Cornerstone LMS and the courses that have videos are not displaying correc..."
  • almost 4 years ago11/01/16 at 3:21 pm (UTC)