"Hi Andy, Thanks for sharing the additional details! It sounds like you might be running into a slightly different bug, as you mentio..."

"Hi Kartik, Thanks for reaching out! There's currently not a way to shift the PREV button over to the left side of the player. As you ment..."

"Hi Signe, It sounds like you might be accessing the Media Library from the Insert tab. If you go to the View tab and select the Media Lib..."

"Hi Jesús, Thanks for popping in here and sharing what worked for you! Hopefully others who run into this will find it useful!"

"Hi Rose, Thanks for reaching out, and good call to open a case! I seem my teammate, Chester, has tested your file and has asked some addi..."

"Hi Deborah, I'm sorry you're running into an issue with blank slides appearing, but great call to open a case! I see that my teammate, Ch..."

"Hi Jerome, You're welcome, and happy to hear you came to the same conclusion! By the way, it looks like you may have replied by emai..."

"Hi Patricia, Thanks for popping back in here to let us know how you solved it! I'm sure others who run into this scenario will appreciate..."

"Hi Clive, I'm glad to hear it helped you out! Cheers!"

"Hi Aishwarya, Thanks for checking in! No updates yet, but we're continuing to track requests! In the meantime, you can use the Classic Pl..."

"Hi Clive, Happy to help! It looks like Lauren inserted a symbol before the text to represent the ❌mark. Here's how you can add your own: ..."

"Hi Amelyza, Welcome to E-learning Heroes! 🌟 Phil's spot on here. You can use the Format Painter under the Home tab to apply states from o..."

"Hi Meghan and Jerry, Thanks so much for reaching out and sharing those details. I'm sorry you're running into this issue where the feedba..."

"Hi Mark, Thanks for providing those details and opening a case! I see that my senior support teammate, John, has reached out with instruc..."

"Hi Karel, Thanks for reaching out. I'm sorry that you ran into a bug where a text entry box with a height less than 60 px doesn't wrap an..."

"Hi Rubina, We've made some updates to this article below to clarify the differences between navigating a screenreader and a keyboard. St..."

"Hi Jerome, Thanks for reaching out and sharing what you're experiencing with the Freeform Pick Many Vision template in the Content Librar..."

"Hi Nadia, Thanks for letting us know what you're experiencing, and I'm sorry you're running into this issue in Storyline 360. Bug: W..."

"Hi Olivier, Thanks for reaching out, and great call to open a case! It looks like you worked with my teammate, Jopney, though you figured..."

"Hi Kathy, Thanks for connecting with Vevette! It looks like she was able to test your files and offer up some suggestions. It looks like ..."

"Hi Kelly, I'm sorry you're running into this! It could be that the version of the desktop app you're using has expired. I'll send you an ..."

"Hi Harry, Thanks for popping in here and letting us know you resolved it! I'm sure anyone who comes across the same issue will find ..."

"Hi Andrew, Thanks for reaching out! There's not really a step-by-step guide for converting courses as in most cases, all you'll need to d..."

"Hi Michelle, Glad you were able to figure it out, and thanks for letting us know!"

"Hi Kim, Thanks for popping back in here and letting us know you got it resolved! By the way, it looks like you may have replied by e..."