Rise 360 session keeps trying to refresh and then timing out. 2 days now. Was working until about 10AM CST. Anyone else?

I have been attempting to launch Rise 360 and it's keeps going offline. Is anyone else having this issue and provide some support?

Hi there, I've been working in Rise all morning but all of a sudden I'm getting the same "session timed out" and "your computer is offline" messages as yesterday durin...

Good morning-- I ran into this same issue yesterday, and it was resolved, but the same problem persists today. I'm unable to access the platform as it is stuck i...

Im unable to acces my course on Rise, it seems to load and then it tells me my computer is offline and my session has expired.

Hi there. Is anyone else getting this error? Is the issue on the Rise side? Bad timing for this...

Hello everyone, When I add a video in Rise, I see it as a black area (attach1) with a white arrow instead of the thumbnail. Playback is normal. In Windows explorer I a...

Hi In order to add some much needed colour to my courses I thought I'd change the background colour of my quote boxes. However it seems that you can't change the colou...

Hi, I was working away on some courses all morning but I now cannot launch any courses in rise to make further edits. Is this unique to my account? Any tips?

Hey guys - I've been building in Rise all day (Monday 3/23). All of a sudden, I can't get anything to load. All of my other websites are functioning fine. I am even on...

It just spins and spins until it eventually says "Your session has timed out." I tried reopening it, nothing. I tried restarting my computer, nothing.&nbsp...

I’m having major issues loading my Rise account, and people are unable to load a shared link. Is this happening to others? It doesn’t matter what browser I’m on. Any s...

Hello, I can get into Review 360 with no problem, but cannot get into Rise 360. It acts as if it's coming up and then I get a message about how my computer is offline....

I had to switch laptops, one died. I started creating a course in Rise and I am not able to "edit" some of the lessons. Also if I close out and reopen I get a "Mischel...

Hi Articulate! I know these are rough times for all of us, but I'm noticing today that RISE is going offline a lot...are you aware? Are you on top of it? Just wa...

I'm having issues where my courses are stuck in the "your course is loading" stage. Other users trying to access the content are also running in to this hic...

Dear Articulate Community, Has anyone experienced issues with logging into your Articulate content? Thank you, Frances

Is there a way to hyperlink the Facebook or Instagram image in Rise 360 so that a learner can go directly to these pages external to the course? Thanks!

I have created a number of Rise modules. After creating them I have downloaded them to my Mac and then uploaded them to our own web server. For some reason they no lon...

Hello, I am using the Mix and Match question within the Rise quiz. Is there a way to make the text field bigger so I could include more text? It is not allowing me to ...