Allison LaMotte
Allison LaMotte Staff
Manager, Customer Advocacy at Articulate
  • About

    Allison LaMotte Staff

    - My Articles on ELH: http://bit.ly/1LL5rYx - My Articles on the French Articulate Blog: http://blogs.articulate.com/les-essentiels-du-elearning/ - LinkedIn: http://linkd.in/1zLBNwF
  • Lyon, France
  • Contact Me
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Allison LaMotte replied to the discussion Blank screen after update
"Hi Nicole, I’m sorry that you’re having some trouble here. The quickest way to resolve this issue is to have our Support Team take a lo..."
  • almost 5 years ago05/24/19 at 8:46 am (UTC)
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Allison LaMotte replied to the discussion Code snippet
"Hi Gerry, The only way to add custom code to a Rise 360 course is after publication, which we don't support. Maybe someone else in the c..."
  • almost 5 years ago05/24/19 at 8:45 am (UTC)
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Allison LaMotte replied to the discussion Video in Rise
"Hi Patrick, Is this happening with all videos or just one video? If it's just one video, I would check and make sure that the first fram..."
  • almost 5 years ago05/24/19 at 8:44 am (UTC)
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Allison LaMotte replied to the discussion RISE - accessibility features
"Hi Nathan, I'm sorry but I don't have an ETA to share right now. Since you've replied here, you'll be notified when we share more inform..."
  • almost 5 years ago05/24/19 at 8:41 am (UTC)
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Allison LaMotte replied to the discussion Lock a lesson until all other lesson have been completed
"Hi Jack, Right now the only way to lock the navigation is to choose the restricted option in the course settings, which would lock your ..."
  • almost 5 years ago05/24/19 at 8:39 am (UTC)
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Allison LaMotte replied to the discussion Internal Links in Rise Courses
"Thanks for the feedback! I'll be sure to pass it on to our development team."
  • almost 5 years ago05/24/19 at 8:38 am (UTC)
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Allison LaMotte replied to the discussion Email hyperlink
"Hi Erica, You can add mailto links in button blocks, you just can't add them as hyperlinks to text. Take a look at this quick Peek on ho..."
  • almost 5 years ago05/24/19 at 8:31 am (UTC)
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Allison LaMotte replied to the discussion Course completion
"Hi Lisa! Unfortunately, that’s not currently possible. If you have time to log a feature request and tell us more about your specific ne..."
  • almost 5 years ago05/24/19 at 8:29 am (UTC)
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Allison LaMotte replied to the discussion Tables in Rise
"You're welcome :) Glad you're as excited about it as we are"
  • almost 5 years ago05/24/19 at 8:29 am (UTC)
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Allison LaMotte replied to the discussion "Reveal Answers" option working correctly?
"Hi JC, No, the answers should be revealed even when the learner answers incorrectly. I just tried this out and everything is working on ..."
  • almost 5 years ago05/24/19 at 8:26 am (UTC)
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Allison LaMotte replied to the discussion Storyline 360 vs Rise
"Hi Ross, Do you mean the ability to translate your course? If so, then yes! Here's how that works. Let me know if you have any other qu..."
  • almost 5 years ago05/24/19 at 8:23 am (UTC)
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Allison LaMotte replied to the discussion Breakout of Sections and Lessons In Rise
"Hi JC, You can certainly break up your Rise 360 course into multiple courses if you'd like. The easiest way to do that would be to dupli..."
  • almost 5 years ago05/24/19 at 8:20 am (UTC)
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Allison LaMotte commented on the article 3 Motion Graphics–Inspired Transitions You Can Create in Storyline
"Hi Andrea, Did you download my source file and compare it to yours? If not, I would start there. Here's the link: https://community.arti..."
  • almost 5 years ago05/24/19 at 7:45 am (UTC)
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Allison LaMotte replied to the discussion Change bullet color in Rise
"Hi JC, Thanks for sharing your feedback! Would you be up for logging a feature request to tell us more about your specific needs? In th..."
  • almost 5 years ago05/24/19 at 7:44 am (UTC)
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Allison LaMotte replied to the discussion Editing an exported course
"Hi Kristen, Thanks for sharing this feedback with us! If you have time to log a feature request and tell us more about your specific nee..."
  • almost 5 years ago05/24/19 at 7:35 am (UTC)
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Allison LaMotte commented on the download PowerPoint: Bulletin Board
"Sure thing!"
  • almost 5 years ago05/24/19 at 7:31 am (UTC)
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Allison LaMotte replied to the discussion SCORM Rise course not loading
"Hi Nicole, I'm sorry to hear you're having this issue as well.  The quickest way to resolve this issue is to have our Support Team take..."
  • almost 5 years ago05/24/19 at 7:31 am (UTC)
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Allison LaMotte replied to the discussion NEW IN RISE 360: Table Block
"I'm sorry to hear that, Tony! But don't worry, our support team will take great care of you. :)"
  • almost 5 years ago05/24/19 at 7:30 am (UTC)
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Allison LaMotte commented on the article Learn About Your Personality with These 4 Examples
"Hi there! Can you tell me which template you're talking about: the one I created or the one created by Montse Anderson?"
  • almost 5 years ago05/24/19 at 7:04 am (UTC)
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Allison LaMotte replied to the discussion Round and Numbered Bullets Not Appearing in Chrome, Firefox, or Safari
"Hi Angie, I’m sorry that you’re having some trouble here. I just tried this out and everything is working normally on my end.  The quic..."
  • almost 5 years ago05/23/19 at 3:15 pm (UTC)
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Allison LaMotte replied to the discussion NEW IN ARTICULATE 360 TEAMS: Collaborator Roles
"Hi Karl, That's correct - when you transfer ownership, custom label sets do not transfer with the course. The reason label sets aren't t..."
  • almost 5 years ago05/23/19 at 3:09 pm (UTC)
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Allison LaMotte replied to the discussion Embedding iFrame from a Non-Public Web Page
"Sure thing! :)"
  • almost 5 years ago05/23/19 at 2:57 pm (UTC)
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Allison LaMotte replied to the discussion Can a "mailto:" link be used within Rise?
"Hi Rob, I totally get that you're frustrated. I thought it may be helpful if I provided some more insight into how we handle feature req..."
  • almost 5 years ago05/23/19 at 2:56 pm (UTC)
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Allison LaMotte replied to the discussion Embedding videos from JWPlayer to Rise
"Hi Glaister, It looks like you need to adjust the embed code like Magda did here. If you need more help figuring this out, I would reac..."
  • almost 5 years ago05/23/19 at 2:53 pm (UTC)
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Allison LaMotte replied to the discussion Embedding iFrame from a Non-Public Web Page
"Hi Jonathan, Unfortunately, that's not currently possible. However, our team has a feature request logged for this capability and I'll m..."
  • almost 5 years ago05/23/19 at 2:49 pm (UTC)