Allison LaMotte
Allison LaMotte Staff
Manager, Customer Advocacy at Articulate
  • About

    Allison LaMotte Staff

    - My Articles on ELH: http://bit.ly/1LL5rYx - My Articles on the French Articulate Blog: http://blogs.articulate.com/les-essentiels-du-elearning/ - LinkedIn: http://linkd.in/1zLBNwF
  • Lyon, France
  • Contact Me
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Allison LaMotte replied to the discussion Course Progress Not Saved
"Hi Leslie, I’m sorry that you’re into an issue here. Did you try uploading your course to SCORM Cloud to see if you experience the same..."
  • 5 years ago05/13/19 at 3:09 pm (UTC)
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Allison LaMotte replied to the discussion Course Progress Not Saved
"Hi Mauricio, I'm sorry you're having some trouble with this. Have you been in touch with our support team about it? If not, I definitely..."
  • 5 years ago05/13/19 at 3:08 pm (UTC)
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Allison LaMotte replied to the discussion Rise: headline and text spacing option
"Hi there! Thanks for reaching out! I don’t currently have any updates, but you are now subscribed to this conversation which means as w..."
  • 5 years ago05/13/19 at 3:07 pm (UTC)
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Allison LaMotte replied to the discussion Pixel size for cover photos?
"Hi Louise, Because Rise 360 courses are fully responsive, your images may have different dimensions as they adapt to different devices a..."
  • 5 years ago05/13/19 at 2:59 pm (UTC)
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Allison LaMotte replied to the discussion Continue button disappearing in completed Rise courses
"Hi Emma, I'm sorry for the confusion. The main purpose of the Continue block is to control learner progression within a given lesson. Fo..."
  • 5 years ago05/13/19 at 2:42 pm (UTC)
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Allison LaMotte replied to the discussion Size of Storyline block in Rise - Help!
"Hi Rachel, I'm sorry, but I'm not sure I understand what you're wanting to do here. Could you be more specific? Let me know and we'll g..."
  • 5 years ago05/13/19 at 2:04 pm (UTC)
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Allison LaMotte replied to the discussion Closed Captions in Rise
"Hi Kristina, Thanks for reaching out! I don’t currently have any updates, but you are now subscribed to this conversation which means a..."
  • 5 years ago05/13/19 at 2:03 pm (UTC)
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Allison LaMotte replied to the discussion Any way to get empty defaults when adding blocks?
"Hi Peter, Thanks for that feedback!  Right now, there isn’t a way to do that in Rise 360. Would you be up for logging a feature request..."
  • 5 years ago05/13/19 at 2:02 pm (UTC)
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Allison LaMotte replied to the discussion ISSUE: Single item checkbox list not displaying
"Hi Brian, I'm sorry you're running into this issue as well. I'm still not seeing this on my end, so your best bet would be to have our S..."
  • 5 years ago05/13/19 at 1:59 pm (UTC)
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Allison LaMotte replied to the discussion Employee Orientation / E-Induction (RISE)
"Hi Alvin, Thanks for sharing this example! :)"
  • 5 years ago05/13/19 at 1:56 pm (UTC)
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Allison LaMotte replied to the discussion Course certificates
"Thanks for your feedback! I'll add your voices to the feature request."
  • 5 years ago05/13/19 at 1:52 pm (UTC)
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Allison LaMotte replied to the discussion Remove carrot to the right of the get started button in Rise
"Hi Annie, Are you editing the published output? If so, unfortunately I can't help you with that. If not, the quickest way to resolve thi..."
  • 5 years ago05/13/19 at 1:51 pm (UTC)
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Allison LaMotte replied to the discussion Importing quiz into Rise from Storyline
"Hi Curtis, Storyline blocks don't automatically update when you republish your course to Review 360. You'll need to open up your Storyli..."
  • 5 years ago05/13/19 at 1:49 pm (UTC)
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Allison LaMotte replied to the discussion Rise scenario
"Hi Reena, I’m sorry that you’re having some trouble here. The quickest way to resolve this issue is to have our Support Team take a loo..."
  • 5 years ago05/13/19 at 1:45 pm (UTC)
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Allison LaMotte replied to the discussion Font colour and size defaults
"Hi Matthew, Right now, there isn’t a way to do that in Rise 360. Would you be up for logging a feature request to tell us more about you..."
  • 5 years ago05/13/19 at 1:44 pm (UTC)
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Allison LaMotte replied to the discussion Colour Schemes and Formatting
"Hi Matthew, Thanks for your feedback! Our team has a feature request logged for this capability and I'll make sure your voice gets added..."
  • 5 years ago05/13/19 at 1:40 pm (UTC)
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Allison LaMotte replied to the discussion Illustrated characters in Rise 360 scenarios?
"Thanks for your feedback, Anthony!"
  • 5 years ago05/13/19 at 1:39 pm (UTC)
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Allison LaMotte replied to the discussion Video automatically playing in Rise
"Hi Jen, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking E..."
  • 5 years ago05/13/19 at 1:38 pm (UTC)
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Allison LaMotte replied to the discussion Rise - Cover Photo settings - 0% text contrast option
"Thanks for your feedback, Steve! I've added your voice to the feature request."
  • 5 years ago05/13/19 at 1:28 pm (UTC)
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Allison LaMotte replied to the discussion Continue button disappearing in completed Rise courses
"Hi Emma, It sounds like you may have turned off the Next and Previous buttons and have inserted Continue blocks to allow your learners t..."
  • 5 years ago05/13/19 at 12:53 pm (UTC)
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Allison LaMotte replied to the discussion RISE - Users having freezing issue with IE11(v 11.1746.15063.0) when viewing content
"Hi Adam, I’m sorry that you’re having some trouble here. Unfortunately, we don't have documentation that's that granular. The quickest ..."
  • 5 years ago05/13/19 at 12:49 pm (UTC)
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Allison LaMotte replied to the discussion Hyperlinks in Rise Course Exiting LMS
"Hi Tim, I'm sorry you're having issues with this. If you reach out to our Support Team they can take a look and see what we can do to he..."
  • 5 years ago05/13/19 at 12:33 pm (UTC)
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Allison LaMotte replied to the discussion Rise course not completing
"Hi Tim, That sounds really frustrating, I'm sorry that you're getting the runaround. I chatted with our support team and they're going t..."
  • 5 years ago05/13/19 at 12:18 pm (UTC)
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Allison LaMotte replied to the discussion Error uploading mp4 video
"Hi Joey, Hmm... unfortuately that screenshot doesn't really give me much insight into why this may be happening. The quickest way to re..."
  • 5 years ago05/13/19 at 10:32 am (UTC)
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Allison LaMotte replied to the discussion Transfer of Rise courses between accounts?
"Hi David, Yes, you can bulk transfer all of their content to another user. Here's how that works. Let me know if you have any other que..."
  • 5 years ago05/13/19 at 10:25 am (UTC)