Alyssa Gomez
Alyssa Gomez Staff
Training Program Manager at Articulate
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"Hi Vimal!  Looks like Crystal beat me to it. :) Also, just wanted to add a link to Jeanette's published output so you can see how it works!"
  • over 7 years ago12/06/16 at 3:51 pm (UTC)
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Alyssa Gomez replied to the discussion Storyline 360 - issues with "states"
"Hi David,  Yes, we recommend saving and publishing on your local hard drive (typically your C: drive). Working on a network drive or an ..."
  • over 7 years ago12/06/16 at 3:20 pm (UTC)
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Alyssa Gomez replied to the discussion Video error
"Hi there,  There is a time limit of two hours for a screen recording. It's important to note that the longer the screen recording, the m..."
  • over 7 years ago12/06/16 at 3:02 pm (UTC)
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Alyssa Gomez replied to the discussion Videos on layers won't replay
"Thank you for clarifying that, Chris. I now see the behavior you describe. At this point, it would be best if our Support Engineers take ..."
  • over 7 years ago12/06/16 at 2:50 pm (UTC)
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Alyssa Gomez replied to the discussion Time Testing limit with three attempts
"Hi there Randy! Thanks for reaching out here. My guess is you'll need JavaScript to set this up, seeing as you need the timer to continue..."
  • over 7 years ago12/06/16 at 2:23 pm (UTC)
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"Thanks for sharing that information here, Dave!"
  • over 7 years ago12/06/16 at 2:16 pm (UTC)
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"Hi there Glenda - it looks like the link to the Screenr is missing in your reply. Would you mind popping back in to include it here?"
  • over 7 years ago12/06/16 at 2:12 pm (UTC)
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"Hi Louise - if you would like to unsubscribe from a forum thread, click the Subscribed link at the top of the thread: Also,  just want..."
  • over 7 years ago12/06/16 at 2:11 pm (UTC)
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Alyssa Gomez replied to the discussion Video error
"Hi Christa, so sorry to hear that happened to you. I know that's frustrating. Thanks for including the screenshot of the error message he..."
  • over 7 years ago12/05/16 at 10:03 pm (UTC)
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"Hi Julien! Have you done any comparison testing via SCORM Cloud to see if the issue is due to the course or limited to your LMS?  You ca..."
  • over 7 years ago12/05/16 at 9:56 pm (UTC)
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Alyssa Gomez replied to the discussion Storyline Completion and Success Status
"This article describes the data that is communicated to the LMS by Storyline.  What the LMS does with the information, or which data is m..."
  • over 7 years ago12/05/16 at 9:44 pm (UTC)
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Alyssa Gomez replied to the discussion Google Analytics in Storyline 2
"Hi Patrick, you may want to reach out to Monique directly, since this thread is a bit older. Just click Contact Me on her profile page he..."
  • over 7 years ago12/05/16 at 9:33 pm (UTC)
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Alyssa Gomez replied to the discussion Articulate 360 Results slide
"Hi there Ryan, thanks for sharing your file here. I did some digging, and I found that this is a known issue when viewing a variable refe..."
  • over 7 years ago12/05/16 at 9:17 pm (UTC)
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Alyssa Gomez replied to the discussion Video Display too small
"Hi there Roslyn~ You may want to try using the method described by Mike Enders here to replace the video after compression in the publish..."
  • over 7 years ago12/05/16 at 9:05 pm (UTC)
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Alyssa Gomez replied to the discussion Video Display too small
"Yes, you are correct. I just wanted to make sure you weren't seeing this behavior in the published output but not in Preview mode. If you..."
  • over 7 years ago12/05/16 at 8:59 pm (UTC)
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"Thanks for sharing your case number here. I see you're working with Victor - you're in good hands! I'll continue to follow along and post..."
  • over 7 years ago12/05/16 at 8:46 pm (UTC)
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Alyssa Gomez replied to the discussion seekbar on responsive payer
"Also, would you mind sharing what devices, operating systems, and browsers you're using, and would you mind providing screenshots of what..."
  • over 7 years ago12/05/16 at 7:45 pm (UTC)
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Alyssa Gomez replied to the discussion Video Display too small
"Hi Cat, are you seeing this behavior in Preview mode or when testing the published output? You'll want to be sure you're testing the publ..."
  • over 7 years ago12/05/16 at 7:40 pm (UTC)
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"Hi Allison! Thanks for including those details here and for sharing your slide properties and trigger pane. The only thing you'll need to..."
  • over 7 years ago12/05/16 at 7:35 pm (UTC)
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Alyssa Gomez replied to the discussion Articulate 360 Results slide
"Thanks for that information, Ryan. Would you mind sharing your file here so I can do some testing on my end? You can add it as an attachm..."
  • over 7 years ago12/05/16 at 7:19 pm (UTC)
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"Hi there Karen! Since you can only track one score to your LMS, you'll have to get creative with your set-up. In this thread, Sara built ..."
  • over 7 years ago12/05/16 at 7:07 pm (UTC)
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"Sorry - still not seeing it. You can also try sending it to us by way of this form! If you do go that route, be sure to share your case n..."
  • over 7 years ago12/05/16 at 6:58 pm (UTC)
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"Great solution, Hilary! Thanks for sharing that here. I'm sure other community members who come across this thread in the future will fin..."
  • over 7 years ago12/05/16 at 6:56 pm (UTC)
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"Hi Donna - just wanted to let you know that replying via your email includes your signature here. You're welcome to pop back in and edit ..."
  • over 7 years ago12/05/16 at 6:55 pm (UTC)
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Alyssa Gomez replied to the discussion Default Slide Length
"Hi Lisa! Welcome to Heroes! Sorry to hear you're having this issue with the timeline. A few things to check before we dive deeper: are y..."
  • over 7 years ago12/05/16 at 6:54 pm (UTC)