"Hi Jessica! Sorry, I'm not seeing your file here. You can attach it to this thread by clicking the gray Add Attachment button at the bott..."

"Hi there Iman! So glad to hear you're loving Storyline 360! Internet Download Manager (IDM) software is not something we can offer suppor..."

"Hi there Jordan, thanks for sharing your file here. I played around with various placements of triggers and variables, but I had no luck ..."

"Sure! The 'On Object' parameter is the object that the trigger affects. For example, in the trigger 'Change state of button 1 to disabled..."

"Hi Susan, thanks for clarifying that. I just tested this issue in Storyline 360 by upgrading a project created in Studio 13 (in this proj..."

"Hi again Cassandra, At this stage since you found errors when testing in SCORM Cloud, I would recommend reaching out to our Support Engi..."

"Hi Paulette! Take a look at your Browser Settings and Player Size - do you have 'Scale to fill browser window selected'? If not, try that..."

"Glad you figured it out, Hilary! And just for future reference, all you need to do to share your files is click the Add Attachment button..."

"Great to hear! Good luck on the rest of your project!"

"Hello Chris, I opened the file you attached in Storyline 360, and published to both Flash and HTML5. The links to the published outputs ..."

"Hi Henrik, thank you for that update. I was unable to reproduce that behavior in a new Storyline 360 file, so I'm interested to take a lo..."

"Hello Jim! I'm not sure what the "lame" error message is referring to, so I'd definitely recommend ensuring you're working with local pr..."

"Hi Iman, thanks for reaching out here. Would you mind sharing your file here so we can do some testing on our end? Just click the Add Att..."

"Hi Ryan, sorry you've run into this issue. How did you publish your file for testing? Are you viewing the published content with HTML5 or..."

"Hello Karthik and Sijo! To prevent the Seekbar from automatically appearing on slides when you revisit, you'll want to un-check the Seek..."

"Hi there Dawn! Since this thread is a bit older, Phil may no longer be subscribed. You may want to contact him directly by clicking on hi..."

"Hi Kristi, this sounds a bit like a known issue that occurs when audio and video are on the same slide (and the video is muted). By chanc..."

"I see that you started a new thread over here, so we can continue our discussion there :)"

"Hi Jessica, sorry to hear you're having these issues with republishing. First I'd like to make sure you're working locally and following ..."

"Hi there David! Thanks for including those details here - so sorry to hear you've run into these issues. I'd want to confirm that you're ..."

"Hi there Emma! It looks like you have a transition on your Feedback Master slide. You'll want to remove the transition so the feedback la..."

"Hi there Richard, to initially troubleshoot the issue, please make sure that your system meets the minimum system requirements as listed ..."

"Hi Kristi, this sounds a bit like a known issue that occurs when audio and video are on the same slide (and the video is muted). By chanc..."

"You're welcome! Good luck on the rest of your project!"

"You're welcome!"