"Welcome to E-Learning Heroes, Sook! Thanks for including a screenshot—from what I can tell, it looks like those contents were pubished fo..."

"Thanks for sharing your project, Deirdre! I'm not having luck replicating what you're describing—here's what I see after I publish t..."

"Thanks for reaching out, and I'm sorry for the extra work this has caused! I want to make sure I understand your setup, so I have a ..."

"I'm so sorry for this trouble, Jason & Georgia! Jason, I see you worked in a support case with Darrell—I've linked your sup..."

"Hey Brenda! Are you looking to create a list similar to your screenshot in a text box or in the player menu? We do ha..."

"Hi Marianne! Thanks for following up, and I'm sorry you're hitting a snag! I'm not having luck replicating your steps—I could replace a p..."

"I'm sorry for this trouble, Rob & Eric! I appreciate you both reaching out. Be on the lookout for an email from our support team soon..."

"Welcome to E-Learning Heroes, Dorothy! If you find yourself stuck in a loop when trying to log in to the Articulate 360 desktop..."

"Hello Carol! Thanks for including a screenshot! It appears the original poster was experiencing symbols showing up instead of t..."

"Hey Brian! I appreciate you sharing more details of your experience as well as your workarounds! From here, I've opened a support case on..."

"Hello Geraldine! It sounds like you want to increase the length of time the step-by-step view mode captions are visib..."

"Hey Nicole! I'm not having luck recreating this behavior on my end. I'm curious if clearing your browser's cache would help: How To ..."

"I'm just popping in to let you know I responded to your post here, Kristin!"

"I appreciate you reaching out and sharing your thoughts! You're right; there isn't a way to change the focus order of the player navigati..."

"Thanks for following up, Susana & Kerry! I'm sorry that this is affecting your workflow. We are continuing to investigate this issue ..."

"Hi Dennis! Thanks for including that screenshot! We released an update in a previous version of Storyline 360 so that the player see..."

"Thanks for reaching out, Lara! I don't see that s s reached out to us in a support case, but I'm happy to see Michelle popped i..."

"Hello Ahmad! Thank you for reaching out! I want to gather a couple of clues so we can get to the bottom of this. Keep an eye out for an e..."

"Welcome to E-Learning Heroes, Vikrant! Thanks for including the error you're receiving. From here, I'd like one of our support engineers ..."

"Thanks for jumping in here, Rowan! Jørn, if updating the software doesn't fix the issue, be sure to let us know! "

"Hi Rachael! Thanks for reaching out! I'm curious if it's related to specific fonts or formatting in the files. Any chance you can pr..."

"Hey Dan! Thanks for reaching out and sharing these screenshots! I'm sorry you're facing a similar issue. I want our support engineers to ..."

"Welcome to E-Learning Heroes, Karen! I'm sorry you're experiencing a similar issue. I don't see that we received a file from Alexandra fo..."

"Thanks for reaching out, Radha! I'm not aware of any solutions other than the one you shared, but I'm excited to see what ideas folx..."

"Hi Nick! Thanks for sharing your file with these details—I can reproduce this behavior myself, and I see we have the issue reported&..."