"Welcome to E-Learning Heroes, Régis! I'm sorry for this trouble—let's start with these tactics to get you running smoothly! If this happ..."

"Hi Laura! Thanks for reaching out, and sorry you're experiencing some trouble. When you mention updates made to the file after inser..."

"Thank you for sharing your file, Marianne! Taking a close look now, and we'll reach out in your support case via email!"

"Thank you for following up, Adam! This is an issue that our team is continuing to investigate! Now that you're subscribed ..."

"Hello Rebecca! Thanks for reaching out; I'm happy to help! Are you having trouble editing the boxes from the Slide Master view..."

"Hi Peter! This is a great question. I've been testing this, and I'm not finding a way to enable the Show Hand Cursor on Hover o..."

"Thanks for reaching out, Melor! I'm sorry you're experiencing this—we're here to help! Are you experiencing this behavior during pr..."

"Hi Nicole! Next steps I recommend for the reviewers are to clear their browser's cache and try a different browser. If those ti..."

"Thanks for confirming, Daniyal! I tested this, and I could copy/paste a character from PowerPoint into Storyline. I'm curious if you..."

"Hi Michelle! There isn't a way to change the location of the backup or temporary site of files that Storyline creates in the event of an ..."

"Hey Thibault! Great question! There isn't a built-in feature to distort an image similar to the feature in Photoshop, but it would be awe..."

"Thanks for sharing your file along with these extra details, Carol! As soon as we finish testing things on our end, we'll reach out to yo..."

"Hello Oriel, and welcome to E-Learning Heroes! I tested this from a shared Review 360 link, and you should be able to export the comments..."

"Welcome to E-Learning Heroes, Mervyn! Thanks for sharing a screenshot and these details of what you're experiencing—I'm happy to help tro..."

"Thanks for that screenshot, Catherine! It sounds like you're following best practices when working with projects, but you're st..."

"No apologies needed, Dan! I appreciate you working directly with our engineers on this. I spotted your support case, and you're in g..."

"Welcome to E-Learning Heroes, Denny! I'm sorry for this trouble—we're here to help troubleshoot! When you downloaded the narration to yo..."

"Hey Phoebe! From what I'm finding, adding multiple PDF pages to a scrolling panel requires a bit of tweaking. Ta..."

"Hey Daniela! The volume icon is a part of your player features and not slide specific. We're tracking requests for this, a..."

"Thanks for the assist here, LaCrecia! 🙌 Eswarkumar, if you are still stuck after the suggestion here and from Mick in your supp..."

"Welcome to E-Learning Heroes, C! I see you're working in a support case with my teammate Eric. We'll reach out with an update soon—y..."

"Welcome to E-Learning Heroes, Jérémy! The Prompt to Resume option should ask learners if they want to pick up where they left o..."

"Welcome to E-Learning Heroes, Siobhan! I see you reached out in a support case, and my teammate John Carlo shared a helpful discussi..."

"Hello Leadership! When a video is hosted outside of Storyline, the video's timeline is not a part of the slide, so Storyline doesn't..."

"Hello Anup! I see my teammate Leslie answered your question here—let us know if you have any follow-up questions!"