Brian Batt
Brian Batt Staff
Engineering Manager at articulate
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"Hi Dave, After you publish your file, are you testing it from a web server or locally?  When you test content locally and you have a web ..."
  • 10 years ago05/01/14 at 8:16 am (UTC)
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"Hello, Here's one way to do it: https://gist.github.com/bbatt/11065723 Notice:  There's no guarantee that this will work as expected in y..."
  • 10 years ago04/18/14 at 2:43 pm (UTC)
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"Nicole Naude said: Tom Kuhlmann said: Do you want Engage to have it's own navigation? Do you want no navigation and only onscreen clic..."
  • 10 years ago04/10/14 at 12:31 pm (UTC)
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Brian Batt replied to the discussion Runtime error
"Thanks Anton.  We're looking into the issue.  I'll let you know when I have more information."
  • 10 years ago04/09/14 at 9:11 am (UTC)
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Brian Batt replied to the discussion Runtime error
"Hi Anton, Can you post the exactly version of PowerPoint you're using by using this method? http://www.c-sharpcorner.com/UploadFile/8ea15..."
  • 10 years ago04/07/14 at 9:12 am (UTC)
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"Hi Steven & Shan, Can you clarify which screen you're waiting to see the preview on?  In Slide Properties, if you hover over the slid..."
  • 10 years ago04/07/14 at 9:07 am (UTC)
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"Hi Hanna, Support for RTL in Engage was added in Studio '13 Update 2.  For more information, see the links below: https://www.articulate...."
  • 10 years ago04/07/14 at 8:21 am (UTC)
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Brian Batt replied to the discussion IE 11 and Presenter 09?
"Tony Hersey said: Hi guys.  We recently ran the patch on deployed content with some success.  However, it seems like the patch also manag..."
  • 10 years ago04/04/14 at 11:19 am (UTC)
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Brian Batt replied to the discussion Adding a Presenter Video Error
"Melissa Mitchell said: Hi, I'm trying to add a presenter video to a new presentation. I go to the insert tab on the Articulate ribbon, c..."
  • 10 years ago04/03/14 at 12:56 pm (UTC)
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Brian Batt replied to the discussion Podcast feature replacement options?
"William Hersh said: Well, in all honesty, it does not really give me much confidence to submit my thoughts to an anonymous, Web-based fee..."
  • 10 years ago03/15/14 at 9:38 am (UTC)
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Brian Batt replied to the discussion Issues with IE 11
"Jose Colunga said: No, these are course developed and published prior to update, in fact some of the course were publish with Presenter 9..."
  • 10 years ago03/06/14 at 2:48 pm (UTC)
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Brian Batt replied to the discussion Issues with IE 11
"Hi Jose, Are you using the new Studio '13 Update 2 that we just released to publish your content? http://www.articulate.com/support/prese..."
  • 10 years ago03/06/14 at 12:33 pm (UTC)
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Brian Batt replied to the discussion Issues with IE 11
"Jose Colunga said: Has anyone encounter completion issues while using IE 11?  If so, what solution(s) are available.  I'm using Presenter..."
  • 10 years ago03/06/14 at 11:42 am (UTC)
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Brian Batt replied to the discussion Unable to open Project File
"Hi Helen, If you continue to have problems, please try this: 1. Uninstall Studio ‘09 2. Go into your Windows folder 3. Find the system32 ..."
  • 10 years ago02/27/14 at 1:44 pm (UTC)
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Brian Batt replied to the discussion IE 11 and Presenter 09?
"Tony Hersey said: Hi Leslie, Do you guys intend on releasing another exe to find and change the appropriate files of deployed courses (s..."
  • 10 years ago02/12/14 at 9:08 am (UTC)
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Brian Batt replied to the discussion How to crop video in Replay?
"Nino Cipriani said: I have recently upgraded from Studio 09 to Studio 13. Is it possible to edit an existing video in Replay as I was a..."
  • over 10 years ago12/20/13 at 12:22 pm (UTC)
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"Hi Doug, I apologize for the issues that you're having.  Try this: http://www.articulate.com/support/presenter-13/how-to-use-scrolling-pa..."
  • over 10 years ago12/04/13 at 3:08 pm (UTC)
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"Hi Jonathan, The IE10 Updater resolved an issue where content created in Studio '09 wouldn't track properly in LMS's when using Internet ..."
  • over 10 years ago11/07/13 at 8:38 am (UTC)
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"Hi George, I apologize for the issues that you're having. I just sent you a private message with instructions on how to send me your pres..."
  • over 10 years ago10/17/13 at 6:40 am (UTC)
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"Hi Muriel, I apologize for the issues that you're having.  Can you create an Articulate package and send it to us for review? http://www...."
  • over 10 years ago10/09/13 at 5:19 pm (UTC)
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Brian Batt replied to the discussion Translation export error
"Hi guys, In order to investigate the issue, we need your .story file and your Word .doc file.  Can you submit those files over to us in a..."
  • almost 11 years ago07/25/13 at 1:20 pm (UTC)
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"William Nunes said: I just discovered the html5 audio bug happening on a Galaxy Tablet - Android 4.0.4 (this is THE chosen device my clie..."
  • almost 11 years ago06/25/13 at 7:10 am (UTC)
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Brian Batt replied to the discussion HTML5 audio on iPad and Chrome
"John U said: This is a critical problem for us also.  We have a client with over 200 field workers on iPads of which two-thirds are first..."
  • almost 11 years ago06/07/13 at 3:14 pm (UTC)
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Brian Batt replied to the discussion HTML tags and editing in storyline
"Hi Mike, Please see my answers below each of your questions: 1.  Is there a way to change font from fixed pixels to relative units, for e..."
  • 11 years ago05/02/13 at 12:10 pm (UTC)
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Brian Batt replied to the discussion HTML tags and editing in storyline
"Hi Mike, Are you referring to the story.html (Flash) or the story_html5.html (HTML5) page?"
  • 11 years ago05/01/13 at 2:36 pm (UTC)