Brian Batt
Brian Batt Staff
Engineering Manager at articulate
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Brian Batt replied to the discussion Storyline HTML5 output only
"Hi Sam, You can't publish to just HTML5.  However, you can have the LMS point directly to the index_lms_html5.html file instead of the in..."
  • 11 years ago05/01/13 at 9:13 am (UTC)
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"Hi Paul, Thanks for posting.  I touched base with a contact over at Rustici and here's what we came up with: Although Blackboard supports..."
  • 11 years ago04/09/13 at 1:45 pm (UTC)
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Brian Batt replied to the discussion Scorm Cloud Upload
"Hi Nicholas, The message you're seeing from SCORM Cloud is a parser warning and it will not impact tracking. Here's the official message ..."
  • 11 years ago04/09/13 at 12:25 pm (UTC)
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"Hi Randall, I was able to reproduce the issue on my side.  We'll get it resolved in a future release."
  • 11 years ago02/21/13 at 9:22 am (UTC)
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Brian Batt replied to the discussion No Course Audio in Firefox
"Hi Sara, As Christine mentioned, Firefox doesn't currently support MP3 playback in HTML5 output.  It's a known issue in Firefox and they ..."
  • over 11 years ago02/01/13 at 8:00 am (UTC)
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"James Brandwood said: And on the first preview after that save it did this. Sadly even the Error Report crashed. To be clear this is oc..."
  • over 11 years ago01/09/13 at 7:15 pm (UTC)
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Brian Batt replied to the discussion wordpress plugin problem.
"Hi ilsang, Articulate doesn't currently support the Wordpress plugin.  Thus, I'll contact you offline about your issue."
  • over 11 years ago12/12/12 at 6:42 am (UTC)
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"Hi Gerry, Just bug fixes and general performance improvements around offline content and handling poor internet connections."
  • over 11 years ago10/31/12 at 6:35 am (UTC)
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Brian Batt replied to the discussion EXIT tab in HTML5
"Hi everyone, The issue will be resolved in the next update to Storyline.  "
  • over 11 years ago10/22/12 at 7:13 am (UTC)
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"Hi everyone, The flickering that you're seeing is caused by a canvas redraw that must occur on the iPad in Safari.  Essentially, in order..."
  • over 11 years ago10/20/12 at 5:57 pm (UTC)
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"Cameron McOmish said: I'm having the same issue... the html5 output file is very slow to play a continuous animation. There is no audio a..."
  • over 11 years ago10/17/12 at 9:33 pm (UTC)
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Brian Batt replied to the discussion Media inside of Markers disappearing
"Hi Ashley & Steve, Thanks for the information.  I was able to reproduce the issue on my side with both images and video.  We'll addre..."
  • over 11 years ago10/17/12 at 11:27 am (UTC)
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Brian Batt replied to the discussion EXIT tab in HTML5
"Hi Sam, I can't replicate your issue on my end.  Can you send me a copy of the .story file for me to test?  I'll private message you. If ..."
  • over 11 years ago10/16/12 at 2:39 pm (UTC)
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Brian Batt replied to the discussion when is the next version of Storyline?
"Peter Faulhaber said: might there maybe be a list of new features and bug fixes? pleeeeezeee. Hi Peter, We'll have r..."
  • over 11 years ago10/16/12 at 2:28 pm (UTC)
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Brian Batt replied to the discussion Welcome screen in HTML5
"Hi everyone, In order for Safari on iOS to autoplay media like audio or video on the first slide, there must be a user interaction.  Thus..."
  • over 11 years ago10/05/12 at 11:45 am (UTC)
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Brian Batt replied to the discussion Secure elearning?
"Hi Rebecca, We have a lot of customers that access their LMS via VPN.  In fact, back when I worked on the support team, there were many i..."
  • over 11 years ago10/04/12 at 8:42 am (UTC)
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Brian Batt replied to the discussion Hover State...bug?
"Hi guys, If you have a project where you can reproduce the issue, please provide a link to it.  I'd like to do some additional testing in..."
  • over 11 years ago09/28/12 at 1:16 pm (UTC)
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Brian Batt replied to the discussion Import Storyline project into another
"Hi Dan, I just sent you a private message.  Please contact me there. Thanks, Brian"
  • over 11 years ago09/13/12 at 3:19 pm (UTC)
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"Hi Malcolm, First, make sure that you have the 32 bit version of Internet Explorer installed.  Then, open up IE & install the Flash P..."
  • over 11 years ago09/05/12 at 5:03 am (UTC)
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"Hi Kristin, I apologize for the issue that you're having.  I haven't seen that before.  Would you mind submitting a support case to us? h..."
  • over 11 years ago08/31/12 at 9:09 am (UTC)
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Brian Batt replied to the discussion Language support in Storline
"Hi Sana, Articulate Storyline should have no problems supporting any language that you need to use.  Right now, we have Player Text Label..."
  • over 11 years ago08/31/12 at 4:29 am (UTC)
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"Hello & welcome to Heroes, Importing PowerPoint content into Storyline is not an exact one-to-one conversion. As a result, some items..."
  • over 11 years ago08/22/12 at 10:33 pm (UTC)
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"Hi Divya, Any chance you can send that file over to us for review?  I'd love to take a look at it: Upload the file here: http://upload.ar..."
  • over 11 years ago08/22/12 at 10:30 pm (UTC)
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"If you're experiencing an issue where the top or bottom of your slide has been cut off, you can resolve the issue by using this workaroun..."
  • over 11 years ago08/20/12 at 1:34 pm (UTC)
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"Nancy Woinoski said: Hi Brian - the big one that  I found was that I could no longer import storyline files - (the files I was trying to ..."
  • over 11 years ago08/20/12 at 11:40 am (UTC)