Jacqueline Silva
Jacqueline Silva
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"Our issue turned out to be on a one-page acknowledgement with an "invisible" 2nd slide designed to allow the completion trigger to be sen..."
  • 6 days ago02/22/24 at 5:58 pm (UTC)
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"We are also seeing this error with SL modules. Reverting to SCORM 1.2 seems to eliminate the problem, but that doesn't seem like a ..."
  • 14 days ago02/14/24 at 5:36 pm (UTC)
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Jacqueline Silva replied to the discussion No publishing to word
"This problem seems to have fixed itself. Thank you."
  • over 1 year ago07/21/22 at 3:42 pm (UTC)
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Jacqueline Silva replied to the discussion No publishing to word
"I will add my answers to this since I am also having the issue: * What happens when you try to publish to Word? It looks like it is ..."
  • almost 2 years ago04/12/22 at 9:04 pm (UTC)
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Jacqueline Silva replied to the discussion No publishing to word
"Hello, I started experiencing this issue yesterday. I applied today's update and still have the problem. I get the completion window, but..."
  • almost 2 years ago03/22/22 at 6:56 pm (UTC)
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"Was there any progress on fixing this bug?"
  • 2 years ago02/11/22 at 12:42 am (UTC)
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Jacqueline Silva replied to the discussion "Retry Quiz" asks questions twice
"Thanks Matthew - that does work. I am left wondering why it didn't work as it was. I've been creating quizzes this way for years with no ..."
  • over 2 years ago11/23/21 at 4:41 pm (UTC)
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"Adding my vote."
  • almost 3 years ago05/05/21 at 1:38 am (UTC)
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"Hi Lauren, Thanks for your response! I cannot share my file at this time, but your team may find this interesting... Yes, I have the stat..."
  • almost 4 years ago05/12/20 at 4:52 pm (UTC)
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"Hi Ashley. I'm attempting to use the delay feature (no extra triggers), but after clicking submit and them attempting to view the answers..."
  • almost 4 years ago05/08/20 at 4:52 pm (UTC)
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Jacqueline Silva replied to the discussion Exit button on Storyline Player not working
"Folks, the bug workaround is documented here. What I need to know is if/when the fix will be released. Is this going to be around for a w..."
  • almost 4 years ago04/24/20 at 3:27 pm (UTC)
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"Thanks Leslie. I created a course that uses a "test out" branch. That branch skips directly to the quiz. On each quiz slide, I have a rev..."
  • almost 4 years ago03/12/20 at 6:59 pm (UTC)
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Jacqueline Silva replied to the discussion Hiding quiz review buttons (Prev and Next)
"Wendy, Thanks for this simple, easy-to-implement solution. Regarding the flicker, the problem goes away when I remove the slide transitio..."
  • almost 4 years ago03/12/20 at 4:56 pm (UTC)
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Jacqueline Silva replied to the discussion Review Quiz mode
"Ashley, is there a version of 360 where this bug does NOT exist? The issue is also being tracked here and here."
  • almost 4 years ago03/11/20 at 5:43 pm (UTC)
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"This issue is also being tracked in this discussion as well as this one. "
  • almost 4 years ago03/11/20 at 5:41 pm (UTC)
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"Katie, is there a bug report filed for this that I can follow please?"
  • almost 4 years ago03/11/20 at 4:33 pm (UTC)
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"I am also having this issue. What is the latest on the fix for this please? And has anyone found any workarounds?"
  • almost 4 years ago03/10/20 at 11:55 pm (UTC)
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Jacqueline Silva replied to the discussion Logo is stretched vertically
"Russell, Thanks - this works. Lauren, What is the ETA on an official fix for this? If it's a relatively short time, I'll wait. Otherwise,..."
  • 4 years ago02/26/20 at 1:13 am (UTC)
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Jacqueline Silva replied to the discussion Logo is stretched vertically
"For the record, this is NOT a solution for us, just detail to help your team."
  • 4 years ago02/25/20 at 6:27 pm (UTC)
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Jacqueline Silva replied to the discussion Logo is stretched vertically
"One of my colleagues did some digging into the code and found that when Chrome, Edge, and Firefox display it, the height is left at unset..."
  • 4 years ago02/24/20 at 6:16 pm (UTC)
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Jacqueline Silva replied to the discussion How to wrap long resource tab item titles?
"Hi Lauren, Here is another one of your users wishing for a wrap feature in Resource tab titles. Thank you."
  • over 4 years ago11/11/19 at 10:36 pm (UTC)
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"We found and fixed the problem. I turns out that there is a Compatibility Modes setting in the Cornerstone SCORM upload procedure that i..."
  • over 4 years ago09/24/19 at 11:00 pm (UTC)
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"We may not put the information in the cloud."
  • over 4 years ago09/23/19 at 5:41 pm (UTC)
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"Sorry to report that I am now seeing this issue within Cornerstone published with HLTM5 only using SCORM 2004 3rd edition, IE only. It oc..."
  • over 4 years ago09/20/19 at 12:04 am (UTC)
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Jacqueline Silva replied to the discussion Articulate 360 - ACCESS PROBLEMS
"Leslie, I'm having this same issue. I'll report it to support, but is there any insight you can provide here? Thanks."
  • over 4 years ago08/27/19 at 6:08 pm (UTC)