Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
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Canada
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Karl Muller replied to the discussion Grayed Out Cover Photo or Library Image when Previewing
"Hi Kelsy,
Are you working in an office environment or from a home office?
If you are working in an office environment, your IT team needs..."
- over 2 years ago12/13/21 at 3:25 am (UTC)
Activity
Karl Muller replied to the discussion Is the sort activity AAA compliant?
"Hi Sarah,
These links may help:
https://articulate.com/support/article/Rise-360-Accessibility-Collection
https://articulate.com/sup..."
- over 2 years ago12/13/21 at 3:23 am (UTC)
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Karl Muller replied to the discussion Completion in Rise -request to be hidden
"Hi,
It's not possible to hide the markers and percentage.
On the course Export page, which of the three course tracking / completion meth..."
- over 2 years ago12/13/21 at 3:14 am (UTC)
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Karl Muller replied to the discussion How to create Rise 360 blocks without other course assets (i.e., "start course" button, "Lesson 1 of 1", etc.
"Hi Kathy,
In Rise you cannot create single Lessons. Lessons are always part of a course.
For this reason, you cannot get rid of the cours..."
- over 2 years ago12/11/21 at 4:34 am (UTC)
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Karl Muller replied to the discussion Copy questions in Rise
"Hi,
You cannot copy knowledge check questions into a quiz.
A quiz question bank is under development."
- over 2 years ago12/11/21 at 2:10 am (UTC)
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Karl Muller replied to the discussion Restrict the views of a SCORM - Rise 360
"Hi,
Rise 360 is a course development tool.
It has no student management or course delivery functions.
Rise 360 is designed to be used wit..."
- over 2 years ago12/10/21 at 10:46 pm (UTC)
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Karl Muller replied to the discussion Please remove option to retake quiz when user scores 100%
"I changed this label to read "Take again (optional)""
- over 2 years ago12/10/21 at 3:28 pm (UTC)
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Karl Muller replied to the discussion [Rise 360] No question data reporting to LMS
"https://articulate.com/support/article/Articulate-360-Feature-Roadmap#rise-360 "
- over 2 years ago12/09/21 at 10:55 pm (UTC)
Activity
Karl Muller replied to the discussion Arrow on tab interactions issue
"Hi Amy,
You should not see the arrow if you only have four tabs.
I suspect that you have a 5th but blank tab.
Click on the Edit button, a..."
- over 2 years ago12/09/21 at 9:26 pm (UTC)
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Karl Muller replied to the discussion Increase font size for button text
"Hi Dorothy,
The font size of button text is not editable."
- over 2 years ago12/09/21 at 4:58 pm (UTC)
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Karl Muller replied to the discussion How can I edit the footer of "Next Lesson"?
"Hi,
If you open the Labels editor, under the Global section, you can delete "Lesson" on the right hand side.
Note that you cannot delete ..."
- over 2 years ago12/09/21 at 4:38 pm (UTC)
Activity
Karl Muller replied to the discussion How to copy formats from word to rise
"Hi,
Unfortunately it's not possible to bring over Word formatting into Rise using copy and paste.
You have to manually re-apply the text ..."
- over 2 years ago12/09/21 at 3:14 pm (UTC)
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Karl Muller replied to the discussion Can I have employees enter their personal ID in a quiz question or knowledge check?
"Hi Zach,
Why do you need employees to enter their ID into a Rise course?"
- over 2 years ago12/08/21 at 3:08 am (UTC)
Activity
Karl Muller replied to the discussion Uploading MP4 Files
"HI,
There was a service outage earlier today that was impacting Rise, including not being able to upload content to Rise.
See https:..."
- over 2 years ago12/08/21 at 1:33 am (UTC)
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Karl Muller replied to the discussion Email hyperlink not capturing full email address in Rise
"Hi Jennifer,
It's unlikely that there is a way around this.
The & character is not allowed to be part of an email address on man..."
- over 2 years ago12/07/21 at 9:52 pm (UTC)
Activity
Karl Muller replied to the discussion Learner to read the entire page before moving on
"Hi Celeste,
There is really no way to ensure they have actually read all the information on the page.
The best way to discourage ski..."
- over 2 years ago12/07/21 at 9:25 pm (UTC)
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Karl Muller replied to the discussion Updating video in Rise is taking forever, stuck on "Processing Video" for a very long time
"There is currently a partial service outage that is impacting Rise, including not being able to upload content to Rise.
See https://www.a..."
- over 2 years ago12/07/21 at 9:18 pm (UTC)
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Karl Muller replied to the discussion Video won't embed in Rise 360
"There is currently a partial service outage that may be impacting Rise.
See https://www.articulatestatus.com/ "
- over 2 years ago12/07/21 at 8:52 pm (UTC)
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Karl Muller replied to the discussion Uploading mp3 files to my course
"There is currently a partial service outage that may be impacting Rise.
See https://www.articulatestatus.com/ "
- over 2 years ago12/07/21 at 8:48 pm (UTC)
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Karl Muller replied to the discussion Tracking Knowledge check results / progress
"Hi,
Rise does not track Knowledge Check results, only Quiz results."
- over 2 years ago12/07/21 at 3:43 pm (UTC)
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Karl Muller replied to the discussion New feature in Storyline 360: Interactive 360° images
"Hi Annie,
If you have access to Articulate Case # 03016753., I attached my story file there.
If not, I can email it to you."
- over 2 years ago12/06/21 at 8:24 pm (UTC)
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Karl Muller replied to the discussion New feature in Storyline 360: Interactive 360° images
"Hi Thomas,
I've been seeing the black slide issue appear randomly after the most recent Storyline update.
I'm using four 360° Image ..."
- over 2 years ago12/06/21 at 8:00 pm (UTC)
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Karl Muller replied to the discussion Strange Capitalization Glitch
"Hi Matthew,
I've seen questions asked about this same issue before.
As I recall it's a font issue, where it is actually a lower case "i",..."
- over 2 years ago12/06/21 at 7:51 pm (UTC)
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Karl Muller replied to the discussion Continue Button not locking after a Button stack
"Hi Kenneth,
In my experience, a Continue divider does not track Button blocks at all."
- over 2 years ago12/06/21 at 7:48 pm (UTC)
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Karl Muller replied to the discussion continue button not working.
"Hi Caryn,
In my experience, a Continue divider does not track Button blocks at all."
- over 2 years ago12/06/21 at 7:47 pm (UTC)