Katie Riggio
Katie Riggio Staff
Technical Writer at Articulate
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"Hi Marjorie, I'd be happy to help get you all sorted! Some troubleshooting questions to get us started: What version of Storyline ar..."
  • over 6 years ago12/18/17 at 9:27 pm (UTC)
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Katie Riggio replied to the discussion Video clip flips when upload into Replay
"Sorry to hear this – and I'd be happy to help you get that video clip to its correct position, Paul! Let's start with these troubleshoot..."
  • over 6 years ago12/18/17 at 8:59 pm (UTC)
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"Great question, Marco! We currently do not offer a settings option where users can customize the URL of their Rise content, but I can see..."
  • over 6 years ago12/18/17 at 8:14 pm (UTC)
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Katie Riggio replied to the discussion How to upgrade to SL3
"So sorry to hear this, Rebecca! I created a case (#01194801) with our Customer Care team on your behalf, and asked them to contact you f..."
  • over 6 years ago12/18/17 at 6:33 pm (UTC)
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Katie Riggio replied to the discussion Importing Peek to Rise
"Hi Michael, You certainly can! Peek saves mp4 versions of your screencasts and Rise lets you import those .mp4 video files. You can eve..."
  • over 6 years ago12/18/17 at 4:58 pm (UTC)
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Katie Riggio replied to the discussion Problem with new update
"Hi everyone, I want to circle back here to thank you all for your patience and receptiveness while we got to the bottom of this! We jus..."
  • over 6 years ago12/15/17 at 10:35 pm (UTC)
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"Hi Rob, Thanks again for bringing this to our attention, and for starting out with the repair steps while we got to the bottom of this! ..."
  • over 6 years ago12/15/17 at 10:19 pm (UTC)
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Katie Riggio replied to the discussion Editing Rise Process Layout
"Hi Leslie, Great question! Although there currently isn't a feature that allows for changing the layout of the steps in the process pre..."
  • over 6 years ago12/15/17 at 9:59 pm (UTC)
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Katie Riggio replied to the discussion retieve comments from articulate review
"Hi Pat, Here's a handy tutorial on how to how to export comments from Articulate Review (to a CSV or a PDF). Additionally, if you'd like..."
  • over 6 years ago12/15/17 at 5:44 pm (UTC)
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"Hi Sherri, Welcome to the eLearning heroes community! I found a demo here that showcases 508 compliant slides built with Storyline. I ..."
  • over 6 years ago12/14/17 at 10:35 pm (UTC)
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"Hi Sara, As you mentioned, multiple-response questions are currently only available for quiz lessons, but I'll be sure to relay your req..."
  • over 6 years ago12/14/17 at 9:21 pm (UTC)
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Katie Riggio replied to the discussion Layers vs New Slides
"Welcome to the community, Tracy! Here's a tutorial you might find helpful as both are powerful ways to add interactivity and branched sc..."
  • over 6 years ago12/14/17 at 7:45 pm (UTC)
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"Hi Leanne, Great question, and I'd be happy to cover both products for you! Here's a helpful tutorial on how to edit your media on Repla..."
  • over 6 years ago12/14/17 at 6:00 pm (UTC)
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Katie Riggio replied to the discussion Results still show zero percent correct
"Sorry you're running into this, David! A few quick questions to help us investigate this for you: Can you confirm which version of Qu..."
  • over 6 years ago12/13/17 at 9:57 pm (UTC)
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"Hi Cheryl, Thanks for your interest in regards to accessibility in Storyline 360! It's such an important subject, and our team is always..."
  • over 6 years ago12/13/17 at 8:31 pm (UTC)
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Katie Riggio replied to the discussion Font choices?
"Glad to hear you're enjoying it, Paul!"
  • over 6 years ago12/11/17 at 4:59 pm (UTC)
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Katie Riggio replied to the discussion Font choices?
"Hi everyone, Thank you for your deep interest in the custom fonts feature for Rise! I have great news: You can now personalize your Ris..."
  • over 6 years ago12/11/17 at 4:47 pm (UTC)
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Katie Riggio replied to the discussion Fonts in Rise
"Great news, everyone! We just released another update for Rise, and in addition to the six fonts that Crystal mentioned – you can now als..."
  • over 6 years ago12/11/17 at 4:39 pm (UTC)
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Katie Riggio replied to the discussion RISE: Google Font Support
"Thank you for your interest in our custom fonts feature on Rise, everyone! We just released another update for Rise, which includes the ..."
  • over 6 years ago12/11/17 at 4:34 pm (UTC)
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Katie Riggio replied to the discussion Rise - Course Customization?
"Hi Alistair, I wanted to follow up on Alyssa's initial post to let you know that we just released another update for Rise. This update ..."
  • over 6 years ago12/11/17 at 4:30 pm (UTC)
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Katie Riggio replied to the discussion Fonts in Rise
"Great news, everyone!  Our newest Rise update is here, and this update includes the feature: Personalize your Rise courses with custom f..."
  • over 6 years ago12/11/17 at 4:23 pm (UTC)
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Katie Riggio replied to the discussion Undo option?
"Hi Scott, I wanted to reach out about your post regarding custom font colors, and let you know that we just released another update for ..."
  • over 6 years ago12/11/17 at 4:20 pm (UTC)
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Katie Riggio replied to the discussion Rise Articulate
"Hi Jaime, Great news! I wanted to follow up on Ashley's and Alyssa's posts here to let you know that we just released another update for..."
  • over 6 years ago12/11/17 at 4:10 pm (UTC)
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Katie Riggio replied to the discussion Calibri font in Rise
"Hi Ruth, We just released another update for Rise, and I think you'll like this: In addition to the eight fonts that Alyssa noted, you ..."
  • over 6 years ago12/11/17 at 4:04 pm (UTC)
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Katie Riggio replied to the discussion Updates on features?
"Hi Laura, I wanted to follow up on Ashley's post here to let you know that we just released another update for Rise. This update includ..."
  • over 6 years ago12/11/17 at 3:54 pm (UTC)