Kelly Auner
Staff
Customer Happiness Specialist
at
Articulate
-
Connecticut
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Contact Me
Activity
Kelly Auner replied to the discussion Story file not running correctly in SharePoint
"Hi Jennifer,
Welcome to the E-Learning Heroes community!
You should be able to host Articulate content in SharePoint Server. However, it ..."
- 2 years ago05/09/22 at 2:08 pm (UTC)
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Kelly Auner replied to the discussion Courses translation in MemoQ
"Hi Sabina,
Welcome to the E-Learning Heroes community! I am not familiar with MemoQ, but you can certainly translate courses in Stor..."
- 2 years ago05/06/22 at 6:57 pm (UTC)
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Kelly Auner replied to the discussion korrekte/falsche Antworten zeigen
"Hi Nicole,
I see that you’ve reached out to our Support Engineers.You’re in great hands! We’ll continue the conversation in your support ..."
- 2 years ago05/06/22 at 5:07 pm (UTC)
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Kelly Auner replied to the discussion SL360 Crashing When Importing .xlf 2.0
"Hi David!
I see that you’ve reached out to our Support Engineers and are working with Lianne. You’re in great hands! We’ll continue the c..."
- 2 years ago05/06/22 at 4:42 pm (UTC)
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Kelly Auner replied to the discussion Hyperlink / URL changes after publishing
"Hi Megan,
I'm sorry to hear you are experiencing this issue! Does the URL contain an apostrophe? We are logging a potential bug where an ..."
- 2 years ago05/06/22 at 3:53 pm (UTC)
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Kelly Auner replied to the discussion Anyway to prevent the resume prompt once user has finished?
"Hi Danielle!
Since this is an older thread with different issues being discussed, can you clarify what you’re looking to do? When ..."
- 2 years ago05/06/22 at 1:34 pm (UTC)
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Kelly Auner replied to the discussion Issue with iPad
"Hi Georgina,
Welcome to the E-learning heroes community! I have a few questions for you:
Can you expand on what you mean by “not allowin..."
- 2 years ago05/05/22 at 7:24 pm (UTC)
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Kelly Auner replied to the discussion Blurred video after publishing
"Hi Sherita!
I see that you’ve reached out to our Support Engineers and are working with my teammate. You’re in excellent hands! We’ll con..."
- 2 years ago05/05/22 at 4:48 pm (UTC)
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Kelly Auner replied to the discussion Presenter threatening behavior?
"Hi Jon,
I see that you’ve reached out to our Support Engineers and are working with my teammate, Eric. You’re in great hands! We’ll conti..."
- 2 years ago05/05/22 at 4:33 pm (UTC)
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Kelly Auner replied to the discussion Updated to New Version of SL today...Images turned blurry
"Hi Marc,
I see that you’ve reached out to our Support Engineers and are working with my teammate, Dexter. You’re in great hands! We’ll co..."
- 2 years ago05/04/22 at 6:10 pm (UTC)
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Kelly Auner replied to the discussion Storyline 3: Scorm 2004 3rd Edition not resuming
"Hi Andrey,
Welcome to the E-Learning Heroes community!
Have you tried to troubleshoot Your LMS with SCORM Cloud? If it works c..."
- 2 years ago05/04/22 at 4:15 pm (UTC)
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Kelly Auner replied to the discussion Course ending in eFront before learner can click Print Results Button
"Hi Sherry!
I see that you’ve reached out to our Support Engineers and are working with my teammate, Dexter. You’re in great hands! We’ll ..."
- 2 years ago05/04/22 at 2:50 pm (UTC)
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Kelly Auner replied to the discussion Can't start recording because control GUI not accessible
"Hi Peter,
Welcome to the E-Learning Heroes community!
When you launch Peek 360 and choose your recording area, you should see the control..."
- 2 years ago05/04/22 at 2:20 pm (UTC)
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Kelly Auner replied to the discussion Conditions needed when Selecting a Choice before Submitting
"Hi Birgitta,
I see that you’ve reached out to our Support Engineers! You’re in great hands. We’ll continue the conversation in your suppo..."
- 2 years ago05/04/22 at 12:46 pm (UTC)
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Kelly Auner replied to the discussion Accessibility and Modern Player Previous and Next Buttons
"Hi Nancy,
I see that you’ve reached out to our Support Engineers! You’re in great hands. We’ll continue the conversation in your support ..."
- 2 years ago05/03/22 at 7:18 pm (UTC)
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Kelly Auner replied to the discussion Screen recordings are fuzzy
"Hi MaryBeth!
I see that you’ve reached out to our Support Engineers. You’re in great hands! We’ll continue the conversation in your suppo..."
- 2 years ago05/03/22 at 7:06 pm (UTC)
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Kelly Auner replied to the discussion Published Video Output Folder Shows as empty
"Hi Jullian,
Welcome to the E-Learning Heroes community!
I don't see a support case opened by Shruti on this subject, but I'm happy to hel..."
- 2 years ago05/03/22 at 2:31 pm (UTC)
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Kelly Auner replied to the discussion How do I clear the quiz results?
"Hi Joan,
I see that you’ve reached out to our Support Engineers! You’re in great hands. We’ll continue the conversation in your support c..."
- 2 years ago05/02/22 at 5:37 pm (UTC)
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Kelly Auner replied to the discussion Slide layer "lag"
"Hi Ruben,
I see that you’ve reached out to our Support Engineers. You’re in great hands! We’ll continue the conversation in your support ..."
- 2 years ago05/02/22 at 4:04 pm (UTC)
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Kelly Auner replied to the discussion Exam Retries Not Working
"Hi Charlotte,
While working with an LMS/LRS can be too specific, I wanted to share a few resources to add to what Phil suggested:
Storyl..."
- 2 years ago05/02/22 at 3:29 pm (UTC)
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Kelly Auner replied to the discussion URGENT HELP NEEDED: Record Screen feature is not working
"Hi Hilary,
I see that you’ve reached out to our Support Engineers and are working with my teammate, Ronaziel! You’re in great hands. Plea..."
- 2 years ago05/02/22 at 12:42 pm (UTC)
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Kelly Auner replied to the discussion New Content Library Photos usage rights.
"Hi Brian,
Welcome to the E-Learning Heroes community! You are free to use any images from the Content Library within the Articulate 360 a..."
- 2 years ago04/29/22 at 2:43 pm (UTC)
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Kelly Auner replied to the discussion Storyline 360: Need Help With Slide Size Setup - Fill Background option?
"Hi Ashley,
I see that you’ve reached out to our Support Engineers and are working with Lejan. You’re in great hands! We’ll continue the c..."
- 2 years ago04/28/22 at 6:34 pm (UTC)
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Kelly Auner replied to the discussion Inserting Characters
"Hi Patricia,
Welcome to the E-Learning Heroes community! I want to check that you are following these steps to add a character from ..."
- 2 years ago04/27/22 at 6:06 pm (UTC)
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Kelly Auner replied to the discussion Switching Computers
"Hi Andrew!
Here are the steps for transferring Articulate 360 software to a new computer. Please let me know if you have additi..."
- 2 years ago04/27/22 at 1:38 pm (UTC)