"I have a course that I created 3+ years ago, I need to update it to the current Storyline version. Specifically so I can use the Print Pa..."

"I am not able to get the 'prompt user to enter name' to work. Can someone please look at the settings I have and let me know what you thi..."

"I am creating my first Rise course (have always used Storyline) I see that the embedded links in Rise need to be to an http url, which wo..."

"The HTML5 folder is not being included in my published files and cannot run in our SharePoint site. Please see the attached screen shots ..."

"The past two days I am being prompted to sign in but am not able to get the sign in to take. It says to check internet connection, I am f..."

"Trying to open existing courses in Storyline, pop up says must be signed in to open. I click the 'Sign In' button and it brings up the si..."

"I have a main menu slide that when all items are visited, user should go to End Course slide. I have tried several approaches but am..."

"May I ask someone to take a look at my questions bank and results slide to verify the logic is set correctly? My LMS is leaving the cours..."

"I am attempting to import the pptx. attached into Storyline and am getting the attached error message "The presentation cannot be opened ..."

"I am getting the attached error inserting the embedded code for the YouTube video, url below. Any help that can be provide is appreciated..."

"Hello, I just cannot seem to figure this out. I am using a Content Library slide, I copied the layers to a new slide because I needed to ..."

"Hello, I am at a loss on how to figure this out. Can someone take a look at this screen capture attached. The grey color that is fi..."

"I have tried to follow the steps documented to record a useable screencast and I cannot get one. I have attached a link to view slide in ..."

"Can anyone help me, this morning I am getting a blank sign in page when opening 360 and/or Storyline. The fields for username and p..."

"Hello, I have a course with an Assessment Test that randomly pulls 25 questions from multiple Question Banks. When the user is on a quest..."

"I have tried multiple itterations of Publish settings and am not getting the desired reporting and tracking results in our LMS, can someo..."

"I have users getting the same error message when taking the link I send to them after publishing. I have been publishing courses the same..."

"I am under a corporate account which may be the issue but I first wanted to check with Articulate. Attached shows my current version comp..."

"I have not been able to get my results and status to submit to our LMS correctly. I still have the status being set to 'Incomplete', can ..."

"Can someone please take a look at me file here and tell me what I may have set up incorrectly? I have taken the course several times afte..."

"Please help. I have 20 question banks set to randomly select one question from each. Every time I preview/publish the course the same que..."

"I am not new to 360 but am creating a course, for the first time, that has 2 knowledge check questions in each of four scenes. Then a fin..."

"I am entering my SME's assessment test questions into my Question Bank, most are MC and T/F. However, I have 5 questions that require the..."

"Can I ask a Hero to take a look at the attached .story file? My intention is to show a visual after Menu items that have been not just se..."

"Can someone point me in the right direction, I have had to set up conditions like this before.  Attached is a screen shot and here are my..."