"Hello James! Thank you for sharing your file and these details! I understand that you want the next button to change to normal when a tri..."

"Bonjour frederic! We don't have a converter in Storyline 360, so I'd recommend converting the .swf files to .mp4 outside of Storyline 360..."

"Hello Linda! I'm happy to help! I've just published your project to Word and it's working as expected. I'd recommend doing a quick r..."

"Hello Kimberly! I'm happy to help! It sounds like the resources aren't showing up when previewing the file. This is expected when preview..."

"Hello Rebecca! I'm happy to help! It sounds like you might be publishing for video. If so, slides will jump forward when the timeline end..."

"Hi Steve! Thank you for clarifying and adding that additional insight! I just tested the file from the discussion you replied to, and the..."

"Hello Ken! Thanks for returning with an update! Yes, that makes sense, but I'm afraid you won't be able to create this is Presenter 360. ..."

"Hello Gene! We're happy to help! I've looked at previous cases from others in this discussion, but I'm not sure the solution is still rel..."

"Hello Meredith! I'm so sorry for the trouble! I see that my teammate, Jose, is working with you in a support case. We are happy to contin..."

"Hello Jill! I'm happy to help! By default, letters aren't added to the radio buttons so if this is critical in your project then you'll w..."

"We still support creating, editing, and publishing projects on your local drive to avoid unexpected behavior. We don't have pla..."

"Hello Carol! I'm sorry you're running into an issue with Storyline 360 crashing when adding conditions to a trigger. It sounds like this ..."

"Hello Vidhi! I see that you've reached out to our Support Engineers for extra help! Great call. It looks like my teammate, Cleo, is worki..."

"Hello Scott! Great question! You can't change the states of hotspots, but you can change the states of shapes. Have you considered using ..."

"Hello Penelope! I found a discussion which talks about how to change the interaction ID with javascript. Here's the link! Let me kno..."

"Hello Issac! I'm happy to help! It looks like the slides show briefly before jumping to the "Sorry" slide. Have you looked at adding a tr..."

"Hi Stephanie! The captions aren't included when publishing to Word, but I can see how this would be a beneficial feature for Storyline 36..."

"Hello Kristin! Simply click the ellipses icon (three dots) in the content you wish to remove and select Delete. I ho..."

"Hi Rajendra! We don't offer course design or instructional design support, which means I won't be able to edit your project and send it b..."

"Hi James! Thank you so much for bringing this to our attention! I see what you're experiencing, and I see the same when recreating this s..."

"Hello Nadège! I'm happy to help! I see that we've logged what you're running into with blurry images in Engage 360 as a software bu..."

"Hi Rajendra! I see that you've started a few discussions on this issue. Let's continue working in this discussion so that we have al..."

"Hi Lisa! We are currently prioritizing other bug fixes for upcoming releases, so we don't have a solution to share yet. In the meantime, ..."

"Hello Radha! I'm happy to help! This should be a quick fix. You'll want to make sure the checkbox next to Delay item drop states until in..."

"Hello Peggy! I'm happy to help! Objects like SmartArt Graphics and Non-Native Shapes will be imported as graphics from PowerPoints into S..."