"Hello Janean! You'll find the characters in the Articulate tab in Presenter. Here's what it should look like: Let me know if you see som..."

"Hello James! I see that you've reached out to our Support Engineers and are working with my teammate, Gerald! You're in great hands. We'l..."

"Hi Ellen! Great question! The dimensions of the frameset are scaled by 4px. There isn't currently a way to type in the dimensions of fram..."

"Hello Ken! It sounds like you want the user to move to the next slide once the timeline ends. If so, you'll want the slide to be set to A..."

"Hello Branimir! We don't currently have Albanian or Macedonian included in the built-in Player options. You can create custom labels in S..."

"Hi Helen! I'm happy to help! Are you sharing your project in Rise 360 or Review 360? If you share a course in Rise 360, the people viewin..."

"Hello Tania! Did you record while the scale was set to 100%? If not, we are seeing the red line does appear when recording a screen when ..."

"Hi Anthony! It sounds like you've already recorded the screen recording and now looking to add text entry fields. Is that correct? ..."

"Hi Adam! We are happy to help! Would you be willing to share your .story file in this discussion so we can see what you've created so far..."

"We released another update for Storyline 360 (Build 3.52.25156.0) today, which included a fix for the bug where projects with screen reco..."

"I'm excited to share that we released another update for Storyline 360 (Build 3.52.25156.0) today, which included a fix for the bug where..."

"Hello all! We released another update for Storyline 360 (Build 3.52.25156.0) today, which included a fix for the bug where projects with ..."

"Hello Walt and J! We released another update for Storyline 360 (Build 3.52.25156.0) today, which included a fix for the bug where a ..."

"Hi everyone! We released another update for Storyline 360 (Build 3.52.25156.0) today, which included a fix for the bug where a trigg..."

"Hi all! We released another update for Storyline 360 (Build 3.52.25156.0) today, which included a fix for the bug where a trigger th..."

"Hi all! We released another update for Storyline 360 (Build 3.52.25156.0) today, which included a fix for the bug where rapid or very fas..."

"Hi Inés! Great question! Here's an example of adding two graded questions on one slide: How to Simulate Multiple Quiz Questions on a..."

"I'm so happy to hear that, Anna! We don't have plans to manually upload Rise 360 courses to Review 360. If this feature makes it on our&n..."

"Hello Kristin! I'm happy to help! This is a quick fix. In the Slide Properties for the layers, make sure to check the box for Prevent Use..."

"Hi Kirk! We don't currently offer the functionality to remove the shadow effect with captions. Closed captions in Storyline 360 can have ..."

"Hi Cristiana! I'm happy to help! We released the fix for this bug in Update 27 for Studio 360 on May 4th. You shouldn't see this error me..."

"Hi Jas! It looks like the video link expired, but I'm happy to share the steps! In SCORM cloud, there is a section called "Interactions,"..."

"Hello Meenakshi! We're happy to help! Which interaction are you using? I'm not seeing any similar reports related to audio not playi..."

"Hi Mayur! Here's a great post from Matthew Bibby, Six Ways to Generate a Certificate of Completion. Let me know which one you decide..."

"Hi Lynn! I know this is a dated discussion, but I wanted to share an update if others come across this discussion with a similar request!..."