Lauren Connelly
Lauren Connelly Staff
Supervisor, Customer Happiness Team at Articulate
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Lauren Connelly replied to the discussion Layer problems when using the seekbar
"Hello E-learning Thinkovery! I'm sorry you're still running into this issue with the seek bar! I've searched for your support case, but I..."
  • 3 years ago02/16/21 at 3:32 pm (UTC)
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Lauren Connelly replied to the discussion Voice clips and back buttons
"Hi Carla! I'd love to help! I'd recommend adding a trigger and variable that determine when the audio plays on the slide. I've added a sa..."
  • 3 years ago02/16/21 at 3:11 pm (UTC)
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"Hello Prajakta! I don't have an update on this bug fix. When I do, I'll share the good news in this discussion. "
  • 3 years ago02/16/21 at 2:35 pm (UTC)
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Lauren Connelly replied to the discussion iOS device Issue
"Hello Prajakta! Thanks for checking in! I don't have an update on this software bug. When I do, I'll be sure to update you in this discus..."
  • 3 years ago02/16/21 at 2:34 pm (UTC)
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"Bonjour! I'm happy to help! I see that the layers aren't appearing when hovering over the objects as well. I'd like our Support Engineers..."
  • 3 years ago02/16/21 at 2:33 pm (UTC)
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Lauren Connelly replied to the discussion imsmanifest.xml and Success Factors Part II
"Hi Daniel! My teammate, Leslie, is helping you in the discussion you've linked. We'll continue the conversation in that thread, so all th..."
  • 3 years ago02/16/21 at 2:08 pm (UTC)
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Lauren Connelly replied to the discussion Strange bug on the result slide
"Hello Jonathan! I see that you've reached out to our Support Engineers in a case for quick help! Great call. I'm excited to keep an eye o..."
  • 3 years ago02/16/21 at 2:02 pm (UTC)
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"Hello Mihai! This sounds like a great feature request! We don't currently offer a way to set a default button style but I can see how thi..."
  • 3 years ago02/16/21 at 1:14 pm (UTC)
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Lauren Connelly replied to the discussion Recent Project List - order seems randomized
"Hello Michael! My team has confirmed this is a bug in Storyline 360. We'll continue with our process of tackling this bug and u..."
  • 3 years ago02/15/21 at 8:56 pm (UTC)
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Lauren Connelly replied to the discussion Complete course as complete/failed
"Hello Willem! I'm happy to help! I want to start by sharing which quiz data is sent to an LMS from Storyline 360. Here's the full li..."
  • 3 years ago02/15/21 at 4:49 pm (UTC)
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Lauren Connelly replied to the discussion Input Text
"Hi Azmeera! I'm happy to help! Since this is specific to your project, would you mind sharing the .story file with us? You can either att..."
  • 3 years ago02/15/21 at 4:26 pm (UTC)
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Lauren Connelly replied to the discussion Module not showing start screen automatically
"Hi Andrea! Great question! This is expected behavior when using a mobile device, even when the course doesn't have media on the first sli..."
  • 3 years ago02/15/21 at 4:14 pm (UTC)
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"Hello Ketan! I'm happy to help! If you install a font while Storyline is running, you'll need to reboot it for the new font to appear in ..."
  • 3 years ago02/15/21 at 4:10 pm (UTC)
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"Hello Rashid! We don't currently have a feature in Storyline 3 to disable the volume control per slide. We've logged this as a feature re..."
  • 3 years ago02/15/21 at 4:06 pm (UTC)
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Lauren Connelly replied to the discussion Audio auto-play
"Hello Phillip! Have you tried adding a trigger to Pause Audio when the Timeline Starts? If that doesn't do the trick, feel free to share ..."
  • 3 years ago02/15/21 at 3:59 pm (UTC)
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Lauren Connelly replied to the discussion Tips and Tricks with Formatting Text....
"Hi Jay! I'm happy to help! Multiply1 is the "x" icon on each of the layers. Here's a quick screenshot. One of our favorite training ..."
  • 3 years ago02/15/21 at 3:48 pm (UTC)
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"Hi Ron! We're happy to troubleshoot this issue with you! Would you mind if we took a look at your project file to determine the fix? Here..."
  • 3 years ago02/15/21 at 3:01 pm (UTC)
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Lauren Connelly replied to the discussion SL360 - Animating a menu with many buttons
"Hi Articulate 10! We were able to work with William directly and found a bug where the whole group activates Hover even if the trigger on..."
  • 3 years ago02/15/21 at 2:30 pm (UTC)
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"Hi Luke! We're happy to help! I'd like our team to work with you directly. Please use this link to connect with a Support Engineer."
  • 3 years ago02/15/21 at 2:18 pm (UTC)
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Lauren Connelly replied to the discussion Slide triggers - deleting them
"Hello Jaime! I'm happy to help! Deleting triggers can be done on a slide basis rather than a project basis. To remove multiple triggers o..."
  • 3 years ago02/15/21 at 2:05 pm (UTC)
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Lauren Connelly replied to the discussion drag and drop target
"Hello David! Beth might not be subscribed to this discussion anymore. You can contact Beth directly by using the Contact Me button in the..."
  • 3 years ago02/15/21 at 2:02 pm (UTC)
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Lauren Connelly replied to the discussion Recent Project List - order seems randomized
"Hello Michael! Whenever you save a project, it should jump to the top of the Recent Projects list. It looks like this isn't working ..."
  • 3 years ago02/15/21 at 1:48 pm (UTC)
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Lauren Connelly replied to the discussion Alignment Issue with Variable Reference
"Hello Zachary! We're happy to help! Have you tied multiple states to that text box? If so, what are the Auto-fit settings for each t..."
  • 3 years ago02/15/21 at 1:38 pm (UTC)
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"Hello Darren! I'm happy to help! Is there a specific device where the user can't use the drag and drop interaction? If you're comfo..."
  • over 3 years ago02/12/21 at 6:12 pm (UTC)
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Lauren Connelly replied to the discussion Audio Degraded When Exported from Storyline
"Hello Keith! I'd like our Support Engineers to step in and troubleshoot this issue with you! I've started a case on your behalf so we can..."
  • over 3 years ago02/12/21 at 4:34 pm (UTC)