"Hi Brian! I'm happy to help! The best place to start is by taking a look at the .story file. Would you mind sharing that with us? You can..."

"Hello Richard! I'd like to enlist our Support Engineers so they can take a look at the project you're exporting and the .xlf file. It sou..."

"Hi Ken! Thank you for sharing these details! I've created a feature request on your behalf and shared it with our product team. I'll keep..."

"Hello Jessica! Thanks for checking in! We are still tracking customer impact, so this feature to add a trigger to jump to the next slide ..."

"Hi Scott! I'm happy to help! First, the Focus Rectangle is a setting within the screen reader and is usually found under the Vision setti..."

"Hello Heinz! This is what I'm seeing when opening the Review link. If this is different then your view, we'll need to have our Support En..."

"Hello Sandra! I'm happy to help! If you're looking to change the hover color of the rectangle around the radio button, you'll want to edi..."

"Hello Kim! I'm happy to help! Do you see the .mp4 videos not work in a specific browser after publishing for HTML5 only? I haven't ..."

"Hello Bart! I'm happy to help! Storyline communicates the following question details to LMSs for SCORM and AICC courses. id: Storyline s..."

"Hello Wagih! Thank you for sharing your findings! We're happy to help. What type of audio are you using? i.e mp3, wav, SWF,etc. It would ..."

"Hello Teresa! If you're not choosing to Hide Objects on Base Layer as well as not using a button on the layer to return to the base layer..."

"Hello Jill! I'm happy to help! It looks like the Exit button is located on the slide from your screenshot. If you have a trigger attached..."

"Hello Carol! Great question! We don't currently have a Peek iPhone app, but you can use the record screen tool on the iPhone. Here's what..."

"Hi Damla! I'm sorry this error is affecting your Replay project! Have you tried publishing a new version of the project to Review 360?&nb..."

"Hello Brienne! We're happy to help! My first thought is that the Result Slide variable might be causing the snag. Would you mind if I too..."

"Hi Debbie! Sorry, this is affecting your Storyline 3 courses as well. I'd like our Support Engineers to step in to work with you towards ..."

"Hello Mike! I see that you've reached out to our Support Engineers for help. Great call! It looks like you're currently working..."

"Hi Zuzana! I'm so sorry you're running into this issue! We're here to help. I'd like to work with you directly in a support case so that ..."

"Hi Kathy! I'm happy to help! We don't currently have a similar feature in the HTML5 output, but we have logged a feature request as other..."

"Hello Greg! Great question! This is usually an option found in a Learning Management System. Are you using a Learning Management System? ..."

"Hello Tasha! In order to convert a course to HTML5 using Articulate, you'll need the source file. Do you have the original .story file av..."

"Hello Lisa! I see that you've uploaded your file to our Support Engineers and have been working with my teammate, Fannie May. It looks li..."

"Hello Delphine! Great question! In your LMS, you should be able to set the launch size for the window. Do you see that option? Here's wha..."

"Hello Lisa! Phew, I'm glad you can see the buttons using the slider in the timeline! Let us know if you have any additional questions!"

"Hi Katie! I'm happy to help! It sounds like the Drag and Drop interaction works as expected in Preview and publishing for Web, but items ..."