Marc Koenecke
Marc Koenecke
e-Learning Developer at ACH Group
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"I believe so, is there any way to confirm? "
  • over 1 year ago07/14/22 at 4:32 am (UTC)
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"Thanks for the message! This process details how to do it in Team mode, we have no such option on our system, I only see personal details..."
  • over 1 year ago07/14/22 at 3:24 am (UTC)
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Marc Koenecke started a new discussion Rise 360 - Single License - Transfer to new user
"Hi Team, Looking for some guidance on the limitations and process of migrating our single Rise360 license from a user that has left to a ..."
  • over 1 year ago07/14/22 at 1:39 am (UTC)
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Marc Koenecke replied to the discussion Quiz in Rise - show incorrect answers only
"Quizzes making people redo the entire quiz was OK two or three years back when all we did was create short courses in RISE - probably wha..."
  • over 2 years ago07/28/21 at 6:57 am (UTC)
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"Hi Ren, Thanks. Happy to work with your team to improve Articulate 360. FYI: The monitor in question is a BenQ SW271, I've made sure t..."
  • almost 3 years ago03/18/21 at 10:48 pm (UTC)
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Marc Koenecke replied to the discussion Can Peek record system audio?
"I'm stuck using Windows Gamebar to record screen captures with system audio. This thread is 4 years old and no progress. I'm ..."
  • almost 3 years ago03/17/21 at 11:38 pm (UTC)
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"Update: This is weird but makes sense given that the ESC key worked. If I move Storyline to my second display a much smaller 19", f..."
  • almost 3 years ago03/15/21 at 1:59 am (UTC)
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"I've just discovered that I can get Storyline to respond if I hit the ESC key a few times - perhaps the popup window just isn't showing w..."
  • almost 3 years ago03/15/21 at 1:56 am (UTC)
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Marc Koenecke started a new discussion Storyline 360 freezes when I try to access Player Settings
"Hi there, I'm extremely frustrated as Articulate 360 keeps freezing anytime I try to access the player settings - I need to update the na..."
  • almost 3 years ago03/15/21 at 1:53 am (UTC)
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Marc Koenecke replied to the discussion Problem with audio player on Rise 360
"Hi Alyssa, The strange thing is that the control seems to work sometimes and then other times it doesn't. I cleared my browser cach..."
  • 3 years ago12/07/20 at 11:13 pm (UTC)
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"Hi Karl, Thanks for sharing. I assumed something had changed and that we were caught up in it. But, instead, it looks like we've be..."
  • 3 years ago12/07/20 at 10:53 pm (UTC)
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Marc Koenecke started a new discussion Quiz answers show as correct but it evaluates to incorrect
"Hi there, I've just been sent a screenshot by a colleague (my own example attached) showing a quiz question that shows that the correct a..."
  • 3 years ago12/07/20 at 4:09 am (UTC)
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Marc Koenecke replied to the discussion Problem with audio player on Rise 360
"I've just encountered an issue where an audio file added to a RISE course, plays when it is previewed in RISE but won't play when publish..."
  • 3 years ago12/07/20 at 1:49 am (UTC)
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Marc Koenecke replied to the discussion Rise package - completion errors
"Hi, thought I'd chime in as we're also having an intermittent issue. The learner passes the quiz - the mark of success - and yet st..."
  • over 3 years ago09/15/20 at 4:34 am (UTC)
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"I discovered that one of the slides in my course, a drag and drop interaction I've used as a learning exercise is linked to the quiz I'd ..."
  • over 3 years ago07/31/20 at 12:25 am (UTC)
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"I've gotten this working. I'm still not happy about the fact that after the "fail", the result is shown as "in progress" - I'd hoped to s..."
  • over 3 years ago07/30/20 at 10:53 pm (UTC)
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"Thanks. I'll update the post soon. In the interim, I've managed to get the course to push through an in progress "status" when the course..."
  • over 3 years ago07/30/20 at 3:24 am (UTC)
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"Correctly assigning the reset trigger didn't work. It still shows as in progress, even if I pass."
  • over 3 years ago07/24/20 at 3:17 am (UTC)
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"Just noticed that the reset trigger at the start of the quiz had an unassigned reference :( - need to test this."
  • over 3 years ago07/24/20 at 2:56 am (UTC)
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Marc Koenecke started a new discussion Courses don't show as complete based on Quiz result
"Hi, I'm hoping someone can help. I'm stumbling around on the dark. I've have a course with a quiz (in articulate 360), 5 questions,..."
  • over 3 years ago07/24/20 at 2:54 am (UTC)
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"Sorry about leaving you hanging Leslie. I copied the information from the course into a new slide and managed to get it working. I'..."
  • over 3 years ago07/24/20 at 2:42 am (UTC)
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"Hi, Has anyone had this issue in the latest version of Storyline 360. I see it happened two years back but can't find anyone whose ..."
  • over 3 years ago06/05/20 at 5:31 am (UTC)
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Marc Koenecke replied to the discussion How do I stop the base layer from fading?
"I've resolved this. In my case I had a variable that had to change for my Continue button to become active, but I was validating th..."
  • almost 4 years ago04/28/20 at 6:41 am (UTC)
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Marc Koenecke replied to the discussion How do I stop the base layer from fading?
"I'm having a similar issue. As I click load layers the base layer dims out. I'll check the background issue you alluded to Jo..."
  • almost 4 years ago04/28/20 at 6:20 am (UTC)
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"Hi Vincent, Thanks for sharing the extra parameter. I didn't even think about tackling it from the Vimeo end as well. I'll definite..."
  • 4 years ago01/27/20 at 11:01 pm (UTC)