Marc Koenecke
Marc Koenecke
e-Learning Developer at ACH Group
  • About

    Marc Koenecke

    I've recently moved into this role, as we prepare for the roll-out of our organisational LMS.
  • Adelaide
  • Contact Me
Activity
Marc Koenecke started a new discussion Rise 360 - Single License - Transfer to new user
"Hi Team, Looking for some guidance on the limitations and process of migrating our single Rise360 license from a user that has left to a ..."
  • almost 2 years ago07/14/22 at 1:39 am (UTC)
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Marc Koenecke started a new discussion Storyline 360 freezes when I try to access Player Settings
"Hi there, I'm extremely frustrated as Articulate 360 keeps freezing anytime I try to access the player settings - I need to update the na..."
  • 3 years ago03/15/21 at 1:53 am (UTC)
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Marc Koenecke started a new discussion Quiz answers show as correct but it evaluates to incorrect
"Hi there, I've just been sent a screenshot by a colleague (my own example attached) showing a quiz question that shows that the correct a..."
  • over 3 years ago12/07/20 at 4:09 am (UTC)
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Marc Koenecke started a new discussion Courses don't show as complete based on Quiz result
"Hi, I'm hoping someone can help. I'm stumbling around on the dark. I've have a course with a quiz (in articulate 360), 5 questions,..."
  • almost 4 years ago07/24/20 at 2:54 am (UTC)
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Marc Koenecke started a new discussion I can't click into or enter text into freeform question slides
"Hi, Has anyone had this issue in the latest version of Storyline 360. I see it happened two years back but can't find anyone whose ..."
  • almost 4 years ago06/05/20 at 5:31 am (UTC)
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Marc Koenecke started a new discussion Trouble playing online video or using available online video (web video) events
"Hello, I'm reaching out after having spent a few hours playing and testing out possible solutions to the web video issues I've encountere..."
  • over 4 years ago01/22/20 at 1:00 am (UTC)
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Marc Koenecke started a new discussion My Articulate 360 Storyline file simply disappeared
"Hi, I thought I'd post this here in case someone else encounters this issue. I have been working on an Articulate 360 .story file for the..."
  • over 4 years ago09/23/19 at 1:34 am (UTC)
Activity
Marc Koenecke started a new discussion Courses freezing, audio not playing and fatal errors on exiting courses
"Hi there, We are having intermittent issues relating to courses freezing, audio in videos or embedded in the course itself not playing an..."
  • over 4 years ago09/02/19 at 6:45 am (UTC)
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Marc Koenecke started a new discussion Interactive course components don't work when viewed from Android phone running 6.0.1
"Hi there, Is anyone else finding that users reviewing courses using Android phones aren't able to interact with drag and drop interactio..."
  • 6 years ago03/13/18 at 3:12 am (UTC)
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Marc Koenecke started a new discussion The next button doesn't work in IE 11.0.9600.18665 (Previously thought to be a Citrix issue)
"Hi, Articulate support managed to replicate the issue  see the initial discussion here https://community.articulate.com/discussions/rise..."
  • over 6 years ago10/15/17 at 11:48 pm (UTC)
Activity
Marc Koenecke started a new discussion Rise quizz can be answered correctly but the learner still fails
"Hi, We have had several instances where the correct quiz answers were chosen but the result came back as a fail.  The first time this h..."
  • over 6 years ago10/09/17 at 1:10 am (UTC)
Activity
Marc Koenecke started a new discussion Quizz can be passed with less than the required passing percentage
"Hi, I've published a number of Rise courses to our LMS (PeopleStreme) and for many courses a single quiz requires that participants scor..."
  • over 6 years ago10/05/17 at 5:02 am (UTC)
Activity
Marc Koenecke started a new discussion Next button won't work in quiz when accessed through Citrix
"Hi all, We're in the process of creating short courses in RISE to use with our LMS at launch in a few weeks but are having issues.  The ..."
  • 7 years ago02/08/17 at 11:55 pm (UTC)
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Marc Koenecke started a new discussion Cards interaction looses the False dropbox
"We're finding that the box that you drag cards to when completing a cards interaction in RISE, disappears of the screen in certain browse..."
  • over 7 years ago01/19/17 at 11:39 pm (UTC)
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Marc Koenecke started a new discussion RISE Published to SCORM 2004 - At quiz completion message "Fatal error has occurred, communication with the server has been lost" appears
"Hi, Has anyone come across this issue when Publishing RISE courses to SCORM 2004 v4 were it looks as though the quiz results wont post t..."
  • over 7 years ago01/11/17 at 1:46 am (UTC)
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Marc Koenecke started a new discussion Click-able image card markers are a bit small
"Hi, I'm developing a number of short learning pieces for our organisation and one of the bits of feedback so far has been the fact that ..."
  • over 7 years ago01/11/17 at 1:34 am (UTC)