"The logo window measures approx 221x156 pixels. I added a gif that was 244x182 and it did not fill the window. Is that intentional - that..."

"I am having problems with a lesson that contains hyperlinks to launch video files. The hyperlinks are attached to a png on several (8) sl..."

"I have checked the resources tab in the player template setup. As I understand, that means it appears on every page as the default. Accor..."

"I want to launch video in a new browser window to get a bigger image than what is possible in the Presenter window. My flv is sized at 12..."

"I have a lesson that I am attempting to put flash movies in. One per page. The flash files, and powerpoint are all in the same library on..."

"I am in Studio 13. We're using IE8 and the popup blocker is off . . . I have no idea on how to proceed as to looking into where this is ..."

"After downloading that "fix" presenter is inoperative. Now what?"

"I've had it with 13. I want to roll back to 9 and I want a refund. How do I go about that? Who in Sales handles that?"

"I just converted a version 9 quiz and although the audio is there, it doesn't operate on the correct / incorrect choices. It appears that..."

"The window in the sidebar for the logo measures at about 220x170, but when I re-scaled a png to those dimensions, it left a white border...."

"I expected it to end the lesson.  It doesn't do anything. You "get the finger", but clicking on it gets nothing. Glitch?"

"Every single file and folder in the Articulate Projects folder under My Document was deleted! Fortunately I have my machine backed-up, so..."

"I have a lesson with two branches. One branch has two quizzes that must be passed to proceed. If you take the lesson through the branch w..."

"I have a published a lesson with a hyperlink that launches a wmv in  windows media player - since that is the default. The wmv is located..."

"My lesson contains six flash movies that range in size from 90 to 199KB. They are each on their own slide and are set to launch in a new ..."

"I'm in the middle of a wrestling match with Presenter 9 right now involving flash movies that won't run. (limit of 3 per slide - what's w..."

"I can't get changes to text labels to "stick". I was able to modify one and now would prefer a blank field. It seems Presenter will not t..."

"All of a sudden QM isn't publishing. It throws this error listing in the dialog box: ************** Exception Text ************** System...."

"Where are we headed with this choice? I am locating many design assets that are available in both formats. When I ask Customers I get a b..."

"I am getting an error that says I don't have enough memory. Task Manager resources tab reports 2.5 gig available out of the 4 that is ins..."

"I've got a pptx that works just fine in presentation and show modes.I am using a colored background - not a theme or template. When I com..."

"I know these are differant products and have viewed the product comparison. However, I can only have one. I already use Studio 9 pretty w..."

"Engage adds a comma and ellipsis after my title text. Why? How do I get rid of it?  Note to developer: this is not helpful! Thanks! Pete"

"I've got a lesson in which I use a series of fly-in, pause, fly-out on images. In pptx they are great. Once converted into flash, they lo..."

"It's occurred to me that some of these very creative lesson examples must be based primarily in quizmaker to provide the "jumps" within t..."