"Hi PJ, Thanks for the added feedback! 360 video support and custom markers/icons have been shared with the team, so I'll add you to the l..."

"Hi Torrey, Thanks for reaching out! I tested a hotspot question in a scrolling panel in Storyline 360 and noticed the same behavior. All ..."

"Hi John, Thanks for the follow-up and for sharing your solution! It's possible that the original video didn't have the right profile..."

"Hi Craig, We don't have translated training resources our user guides, but there are a few tips you can try to further support your colle..."

"Hi Damone, Thanks for reaching out, and I'm sorry you're running into a corrupt file! There's no one reason why this error appears, but w..."

"Hi John, Thanks for the follow-up! I just checked this on the latest version of Storyline 360 (Build 3.55.25975.0), and I found the volum..."

"Hi Arda, Thanks for reaching out! Do you know if there are any triggers or variables on this slide that would be affected when you start ..."

"Hi Kelly, Thanks for reaching out! You may have missed the deadline for updating your desktop app to a minimum required version. A..."

"Hi Jeanene, Welcome to E-Learning Heroes! You can use Slide Masters in Storyline 360 to apply a different look and feel across mult..."

"Hi Anne, Thanks for reaching out. You won't be able to tie video completion from an embedded web object to any trigger or state in Storyl..."

"Hi David, Thanks for sharing those details. It sounds like learners are just now experiencing issues with a course published to an LMS ba..."

"Hi Dale, Thanks for confirming that you're running into this bug we currently have reported. There are a few workarounds mentioned that r..."

"Hi Eric, Thanks for reaching out. It looks like you were able to spot a bug we currently have reported where: The complete course trigger..."

"Hi Agata, Thanks for reaching out. To confirm, your translated file is appearing as expected, but when you copy the slides into another f..."

"Hi Nicola, With intermittent issues like these, I'm glad you connected with our support team, as they can dig into this with you 1-1 to h..."

"Hi Laura, How is the Rise course hosted? When a Rise 360 course is hosted in an LMS, learners can exit and resume with their progress int..."

"Hi Martin, Thanks for reaching out. Timers in Storyline 360 can only be set for results slides that are grading quiz questions, not for c..."

"Hi Hannah, Thanks for reaching out. Timers in Storyline 360 can only be set for results slides that are grading quiz questions, not for c..."

"Hi Victor, I'm sorry to hear that! I've opened a case on your behalf with our support team to take a closer look at why you're experienci..."

"Hi Sarah, That shouldn't be happening! Please connect with our support team, and they can help you troubleshoot why Storyline is crashing..."

"Hi Brett, In looking at Kevin's case, there was alt text assigned to the bullets and headings. Once removed, the screen reader was a..."

"Hi Karen, Thanks for reaching out! There are no editing capabilities in Peek 360, as it's designed to be a quick recording tool that can ..."

"Hi Patrick, Thanks for sharing that video of your experience. When I tested this myself, I didn't notice any issues with the default sett..."

"Hi Suk, Sorry to hear that! The file you edited isn't saved automatically during the publishing process, nor is it included in the publis..."

"Hi Shelley, Welcome to E-Learning Heroes! If you're working from a network drive or have your files synced to a cloud application l..."