Vincent Scoma
Vincent Scoma
Customer Happiness Specialist at Articulate
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"Hey Katie, It looks like our team is currently working on this at the moment. We will be sure to share any relev..."
  • almost 5 years ago07/26/19 at 3:34 pm (UTC)
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"Hey Shawn, Thank you for confirming and for providing those details! I really appreciate the testing you have done as well!&nb..."
  • almost 5 years ago07/26/19 at 3:25 pm (UTC)
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"Hey Christoffer, Welcome to the E-Learning Heroes community! Thank you for sharing those screenshots of what is taking place...."
  • almost 5 years ago07/26/19 at 2:37 pm (UTC)
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"Thank you for providing that information and for working with our Support Engineers on this, Howard! You are in good hands with..."
  • almost 5 years ago07/25/19 at 10:07 pm (UTC)
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"Hey there! I am sorry to hear that you are still experiencing the issue even after re-installing Storyline. With yo..."
  • almost 5 years ago07/25/19 at 3:38 pm (UTC)
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Vincent Scoma replied to the discussion Can't edit triggered audio.
"Hey Radoslaw, Thank you for sharing that file! I reviewed the course as well and ran into the same error message. When I applied the work..."
  • almost 5 years ago07/24/19 at 9:15 pm (UTC)
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Vincent Scoma replied to the discussion Unreadable dialog boxes in Articulate
"Crystal Horn Our software requires Microsoft Windows to use 96 DPI (dots per inch). If Windows is using a different DPI setting, you..."
  • almost 5 years ago07/24/19 at 6:44 pm (UTC)
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"Hey Shawn, Thank you for sharing those details about your course! That is odd that the course will not complete when ..."
  • almost 5 years ago07/24/19 at 2:35 pm (UTC)
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Vincent Scoma replied to the discussion Accessibility, tabbing
"Hey Amy, Thank you for the update! I am happy to hear that you were able to find a solution and I appreciate you sharing your insights he..."
  • almost 5 years ago07/23/19 at 8:56 pm (UTC)
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Vincent Scoma replied to the discussion Accessibility, tabbing
"Hey Amy, I appreciate the details you provided as well as the screenshot! When using the Tab key in a Storyline..."
  • almost 5 years ago07/23/19 at 7:42 pm (UTC)
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Vincent Scoma replied to the discussion Storyline SCORM 2004 packaging error
"Hey Aidan, We just released another update for Articulate 360 and included a few important fixes and new features that you'll s..."
  • almost 5 years ago07/23/19 at 6:07 pm (UTC)
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"Hey Stephanie, We just released another update for Articulate 360 and included a few important fixes and new features that you..."
  • almost 5 years ago07/23/19 at 6:05 pm (UTC)
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"Hey all, We just released another update for Articulate 360 and included a few important fixes and new features that you'll see..."
  • almost 5 years ago07/23/19 at 6:02 pm (UTC)
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Vincent Scoma replied to the discussion color picking doesn´t work
"Hey Bernhard and Lyn, We have some great news! Today we released the newest version of Storyline 360, build 3.30.19518.0..."
  • almost 5 years ago07/23/19 at 3:51 pm (UTC)
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Vincent Scoma replied to the discussion Eye Dropper bug on multiple monitors
"Hi Everyone, Great news! Today we released the newest version of Storyline 360, build 3.30.19518.0. The issue with ..."
  • almost 5 years ago07/23/19 at 3:48 pm (UTC)
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Vincent Scoma replied to the discussion Storyline 360 Eyedropper only sees black
"Hey Everyone, I wanted to provide an update that we released the newest version of Storyline 360, build 3.30.19518.0. The issue with..."
  • almost 5 years ago07/23/19 at 3:45 pm (UTC)
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"Hi Everyone, Great news! Today we released the newest version of Storyline 360, build 3.30.19518.0! The issue with the eyedrop..."
  • almost 5 years ago07/23/19 at 3:41 pm (UTC)
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"Hey Cindy, Thanks for bringing this to our attention! I reviewed the file and I also could not hear the audio on the intro..."
  • almost 5 years ago07/23/19 at 2:25 pm (UTC)
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Vincent Scoma replied to the discussion Trigger panel display is corrupted
"Thanks for this additional information, Martin. We're wrapping up a fix connected to the trigger panel issue that'll be ready in our next..."
  • almost 5 years ago07/22/19 at 6:48 pm (UTC)
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Vincent Scoma replied to the discussion Quizmaker 13 not working in HTML5
"Hey Seán, Thank you for reaching out here! I am sorry that you ran into this roadblock, but let's see if we can get you back o..."
  • almost 5 years ago07/22/19 at 4:12 pm (UTC)
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Vincent Scoma replied to the discussion Unreadable dialog boxes in Articulate
"Hey Bruce, Thank you for sharing those screenshots and providing those details. Could I have you try readjusting your resolution settings..."
  • almost 5 years ago07/22/19 at 2:59 pm (UTC)
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"Hey Aaron, Thank you for reaching out here! There isn't a maximum limit to the length of audio clips, odd that the clip is..."
  • almost 5 years ago07/19/19 at 8:57 pm (UTC)
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"Hey Hailee, Thank you for reaching out here! We have received some feedback that the UI for Storyline 3 and 360 is a bit..."
  • almost 5 years ago07/19/19 at 4:30 pm (UTC)
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Vincent Scoma replied to the discussion Course plays in multiple tabs
"Hey Monica, Welcome to the E-Learning Heroes community! I see that you are in great hands with Robert, one of our Support Engineers..."
  • almost 5 years ago07/18/19 at 6:31 pm (UTC)
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Vincent Scoma replied to the discussion Tracking Slide Views Per User
"Hey Anji, Thank you for letting us know and reaching back out! May I ask if you have been able to test your published output in the ..."
  • almost 5 years ago07/17/19 at 8:06 pm (UTC)