Hi everyone! Hope you stay safe. I'm writing this message cause i have issues with some of our embedded courses in our platform. When students see the embedded course ...

I'm trying to incorporate YouTube videos in Rise (embedded as links and/or as an iFrame), but when it's in preview mode or shared with others, the links are broken. Is...

Just got booted out of Rise again today - anyone else?

I am on a tight timeline to get out COVID-19 education. Using Rise and I was almost finished when I started getting a message that I was no longer connected to the int...

Trying to load Rise and keep getting a message that my session has timed out and to Click Refresh. That doesn't work and neither does rebooting my machine, browser, et...

Been having and issue connecting (saying timed out or my computer is offline) for about 45 minutes. Any news?

hello I am new to this, I have a problem I have been doing a RISE course all day today and now that I want to edit it again and I can't ... the RISE page freezes block...

I am on a tight deadline and cannot access Rise. See the image I get. Is it offline or down or is it my unique situation somehow?

Hello, as of this morning Rise is not working. I was in the middle of creating a priority course for my organization and it is now suddenly 'timing out' and won'...

i keep getting an offline notice when trying to load my courses. I'm online.... can connect to the internet, rise makes it seem they are off line.

Rise 360 session keeps trying to refresh and then timing out. 2 days now. Was working until about 10AM CST. Anyone else?

I have been attempting to launch Rise 360 and it's keeps going offline. Is anyone else having this issue and provide some support?

Hi there, I've been working in Rise all morning but all of a sudden I'm getting the same "session timed out" and "your computer is offline" messages as yesterday durin...

Good morning-- I ran into this same issue yesterday, and it was resolved, but the same problem persists today. I'm unable to access the platform as it is stuck i...

Im unable to acces my course on Rise, it seems to load and then it tells me my computer is offline and my session has expired.

Hi there. Is anyone else getting this error? Is the issue on the Rise side? Bad timing for this...

Hello everyone, When I add a video in Rise, I see it as a black area (attach1) with a white arrow instead of the thumbnail. Playback is normal. In Windows explorer I a...

Hi In order to add some much needed colour to my courses I thought I'd change the background colour of my quote boxes. However it seems that you can't change the colou...

Hi, I was working away on some courses all morning but I now cannot launch any courses in rise to make further edits. Is this unique to my account? Any tips?

Hey guys - I've been building in Rise all day (Monday 3/23). All of a sudden, I can't get anything to load. All of my other websites are functioning fine. I am even on...