"I'm sorry those button links still aren't working, Olivia! If you'd like us to have a closer look, we'd love to connect with you in a cas..."

"Hi there, David. I'm sorry for the delay in replies, here! You're right -- it's not possible to track more than one quiz in Rise 360. Nav..."

"Following up, Maria! I see that my teammate, Mark, was able to get your course working in a different environment and that you're followi..."

"Hi Liz! Fair points and context. I'll write this request to have more control over quiz question formatting, and we'll update you here if..."

"Thanks for those screenshots. I see that you have a case with my teammate, Mick, who's asked for the .story file. If you can send that to..."

"Hi there, Jessica! The screenshot is helpful, but I'm not able to reproduce this behavior with Flashcard text. Here's what I'm seeing wit..."

"Hi Sue! Your Private view is for content that you own with no other collaborators. Once collaborators are involved, your content becomes ..."

"Thank you, Phil! One of the parts of developing new features that we're working hard to improve is validating our changes with customers...."

"Hey everyone! We have some exciting changes coming to your block authoring experience. We've heard from you that the updates we announced..."

"Hi there, Jeremy! I'm sorry to hear you're having trouble accessing Rise 360. Can you try a couple of specific URLs? Personal folder: ht..."

"Hi there, Tim, We've made an update today that I hope serves folks better! We’ve taken additional steps to respect when users enable redu..."

"Hi Gwen! I'm sorry about that. We did have some downtime on Tuesday, but it's since resolved. If you ever have trouble and don't see anyt..."

"Hi there, Linda. I'm sorry about the hiccup! We had some slow processing time for PDFs, but everything should be caught up now. Connect w..."

"Hi there, Luka! Yes, learners can pick up where they left off as long as the content allows it: Rise 360 content will always resum..."

"Good tips, Judy! Always best to be vigilant these days. This looping was caused by 2 autoresponders having an email party in our inboxes!..."

"Hi there! I'm looking into this issue for you now and will connect with you via email (...from me, an actual human!)."

"Hi there, Luis and Bob! I'm sorry for the trouble. We're working on this issue of the Rise 360 dashboard not loading. You can follow our ..."

"Hi folks! I'm sorry for the trouble. We're working on this issue now, and I'll follow up as soon as I can."

"Hi folks! I'm happy to share that we've released the first few features for custom certificates in Reach 360! If you publish your Ri..."

"Hi Lindsay! I'm happy to share that we've released the first few features for custom certificates in Reach 360! If you publish your ..."

"Hi folks! I'm happy to share that we've released the first few features for custom certificates in Reach 360! If you publish your Rise 36..."

"Hi there, Karen! We recently released Team Folders in Review 360, allowing you to move Review 360 items to the Team directory to share th..."

"Hi Chris! It looks like Jose used this third party site: https://countwordsfree.com/xmlviewer. I hope that helps!"

"Hello, Kristin! I'm sorry you got stuck with your scenario block. Make sure you don't have one of your navigation choices within each con..."

"Hi, Lisa. I appreciate you sharing how Rise 360 could work better for you. As far as adding interaction options to the block librar..."